Troubleshooting; Information Codes - Samsung NV66M3531BS User & Installation Manual

Troubleshooting

Problem
The oven does not • If the door is often
cook properly. opened during cooking.
Steam cleaning does • This is because the
not work. temperature is too high.
Dual cook mode does • If the divider is not
not work. properly assembled.
Single cook mode • If the divider is inserted
in the oven.
does not work.
38 English
NV66M3531BS_EU_DG68-00892A-02_EN.indd 38
Cause Action
• Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
frequently open the door,
the interior temperature
will be lower and this
may affect the results of
your cooking.
• Cool the oven and then
use.
• Insert the divider
correctly and use.
• Take out the divider and
use.

Information codes

If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning
C-d1 Door lock malfunctions.
C-20
C-21 Sensor malfunctions.
C-22
Only occurs during EEPROM Read/
C-F1
Write.
If there is no communication
C-F0 between the main PCB and sub
PCB.
Occurs when a communication
C-F2 problem is maintained between the
Touch IC <-> Main or Sub micom.
Button problem
C-d0 Occurs when a button is pressed
and held for a period of time.
Safety shutoff
Oven has continued operating at
a set temperature for an extended
S-01 time.
• Under 105 °C - 16 hours
• From 105 °C to 240 °C - 8 hours
• From 245 °C to Max - 4 hours
Action
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service centre.
This is not system failure. Turn off
the oven and remove food. Thenm
try again normally.
2018-04-11 6:58:53