Cannot Detect; Cover Is Open - Brother MFC-J825DW Basic User's Manual

Error Message

Cannot Detect

Cannot Print
Replace Ink
Check for a Printable
Disc
Comm.Error
Connection Fail

Cover is Open.

Data Remaining
Disc Jam [Front]
68
Cause
You installed a new ink cartridge too
quickly and the machine did not detect
it.
If you are not using Genuine Brother
Innobella™ ink the machine may not
detect the ink cartridge.
An ink cartridge is not installed
properly.
One or more of the ink cartridges have
reached the end of their life. The
machine will stop all print operations.
While memory is available, black &
white faxes will be stored in the
memory. If a sending machine has a
color fax, the machine's "handshake"
will ask that the fax be sent as black &
white. If the sending machine has the
ability to convert it, the color fax will be
stored in the memory as a black &
white fax.
The disc cannot be printed on.
A disc is not in the Disc Tray.
Poor telephone line quality caused a
communication error.
You tried to poll a fax machine that is
not in Polled Waiting mode.
The scanner cover is not completely
closed.
The ink cartridge cover is not
completely closed.
Print data is left in the machine's
memory.
The disc jammed while printing. The
Disc Tray was automatically ejected
from the front of the machine.
Action
Take out the new ink cartridge and
re-install it slowly until it clicks.
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Replacing the ink cartridges
uu page 61.)
Replace the ink cartridges. (See
Replacing the ink cartridges
uu page 61.)
Remove the disc and place a printable
disc on the Disc Tray. Insert the Disc
Tray into the Disc Guide and line up
the triangular marks.
Press Start.
Make sure a disc is properly placed in
the Disc Tray.
Send the fax again or connect the
machine to another telephone line. If
the problem continues, call the
telephone company and ask them to
check your telephone line.
Check the other fax machine's polling
setup.
Lift the scanner cover and then close it
again.
Firmly close the ink cartridge cover
until it clicks.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
Remove the Disc Tray from the Disc
Guide.
(See Disc Tray is jammed at the front
of the machine uu page 83.)