Table of Contents
Advertisement
Difficulty
Custom Features on a
Single Line
Copy
Vertical streaks
Quality
appear in copies.
Difficulties
General
The machine does not
print.
Printing
Difficulties
The machine prints
unexpectedely or it
prints garbage.
The machine cannot
print full pages of a
document.
The machine prints
first couple of pages
correctly, then some
pages have text missing.
22 - 8
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Suggestions
If you have Voice Mail, Distinctive Ring, an
alarm system or any other custom feature on a
single line with your MFC, it may create a
problem sending or receiving fax data.
For example: If you are sending or receiving a
fax message while a custom feature signal comes
through on the line, the signal can temporarily
interrupt or disrupt the fax data. Brother's ECM
feature should help overcome this problem. This
condition is related to the telephone system
industry, and is common to all devices that send
and receive information on a single, shared line
with custom features. If avoiding a slight
interruption is crucial to your business, a
separate line with no custom features is
recommended.
Sometimes you may see vertical streaks on
your copies. Either the scanner or the primary
corona wire for printing is dirty. Clean them
both. (See pages 22-17 and 22-19.)
Check the following:
• The machine is plugged in. (See page 2-8.)
• The toner cartridge and drum unit are installed
properly. (See page 2-4.)
• The interface cable is securely connected
between the machine and computer.
(See page 12-2 to 12-3 or 12-10.)
• Check to see if LCD is showing an error
message. (See page 22-2.)
Reset the machine or unplug the electrical cord
and plug it back in. Check the primary settings
in your application software to make sure it is
set up to work with your machine.
The machine received a very complex print job
and could not process part of the page. Thisprint.
may be solved in several ways. If you are using
®
Windows
3.1x, Windows
®
Windows NT
Workstation Version 4.0 with the
supplied printer driver, see the "Windows
Setup Printing Problems" section. Try to
reduce the complexity of your document or
reduce print resolution.
Your computer is not recognizing the printer's
input buffer full signal. Please make sure to
connect the printer cable correctly.
®
95/98 or
®
Advertisement
Table of Contents
