Brother MFC 9600 Owner's Manual
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Brother MFC 9600 Owner's Manual

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  • Page 1 MFC 9600...
  • Page 2 Year 2000 Compliant Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third-party software will continue to properly process date/time data after January 1, 2000.

  • Page 3: Brother Numbers

    Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.

  • Page 4: Ordering Accessories And Supplies

    Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother.
  • Page 5 Brother Authorized Service Center to perform the installation of the memory board(s) for you. If you elect to use a Brother Authorized Service Center, you will be responsible for a moderate service charge. For the name and location of a convenient Authorized Service Center, please call 1-800-521-2846.
  • Page 6 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the end- use purchaser of the accompanying product (referred to in this warranty as “this Product”).
  • Page 7 M F C (For USA Only) This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

  • Page 8: Limited Warranty

    Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products.

  • Page 9: Table Of Contents

    Using This Manual ... 1-1 Finding Information ... 1-1 Test Sheet Procedures (For USA Only) ... 1-1 MFC 9600 Control Panel Overview ... 1-2 About Fax Machines ... 1-4 Fax Tones and Handshake ... 1-4 ECM (Error Correction Mode) ... 1-4 Assembly and Connections ...
  • Page 10 On-Screen Programming ... 3-1 User-Friendly Programming ... 3-1 Function Mode ... 3-1 Function Selection Table ... 3-2 Initial Setup ... 4-1 Getting Started ... 4-1 Setting Dialing Mode (Tone/Pulse) ... 4-1 Setting Date and Time ... 4-1 Setting Station ID ... 4-2 Entering Text ...
  • Page 11 Setup Send ... 6-1 Before You Begin ... 6-1 Sending Faxes Using Multiple Settings ... 6-1 Faxing from the ADF (Automatic Document Feeder) ... 6-1 Faxing from the Scanner Glass ... 6-3 Resolution ... 6-4 Contrast ... 6-4 Automatic Transmission ... 6-4 Manual Transmission ...
  • Page 12 Remote Fax Options ... 8-1 Paging and Fax Forwarding ... 8-1 Programming a Paging Number ... 8-1 Programming a Fax Forwarding Number ... 8-2 Setting Fax Storage ... 8-2 Remote Retrieval ... 8-3 Changing Remote Retrieval Access Code ... 8-3 Using Remote Retrieval Access Code ...
  • Page 13 Setting Up the Brother MFC and PC to Work Together ... 12-1 Using the Brother Machine with Your PC ... 12-1 Before You Install Multi-Function Link If You Don’t Have a CD-ROM Drive ... 12-1 Computer Requirements ... 12-2 Using a USB Cable to Connect the MFC to the PC (Using Windows Installing Brother Software Using a USB Cable ...
  • Page 14 Using the Brother MFC as a Printer ... 14-1 Special Printing Features ... 14-1 ® Windows Popular Printer Emulation Support ... 14-1 Remote Printer Console Program for DOS ... 14-1 Bi-directional Parallel Interface ... 14-1 Enhanced Memory Management ... 14-1 Printing From Your PC ...
  • Page 15 Scanner Settings ... 15-15 FAX Settings ... 15-16 Using Multi-Function Link Introduction ... 16-1 Brother Resource Manager ... 16-1 MFC Remote Setup ... 16-2 Multi-Function Link Sending a Fax from Your PC ... 16-3 Sending a Quick Fax ... 16-3 Sending a Fax from the Main Menu ...
  • Page 16 To capture a frame as an image: ... 17-13 Using Internet Faxing with NetCentric™ FaxStorm ... 18-1 Internet Faxing (For Windows To Look for Software Updates at www.brother.com ... 18-2 To Access the On-Line Documentation ... 18-2 Customer Support ... 18-2 Using Automatic E-Mail Printing ...
  • Page 17 Compilation and Publication Notice ... 21-6 Trademarks ... 21-6 Troubleshooting and Routine Maintenance ... 22-1 Troubleshooting ... 22-1 Brother fax-back system ... 22-1 Frequently Asked Questions (FAQs) ... 22-1 Brother Bulletin Board ... 22-1 Error Messages ... 22-1 Document Jams and Paper Jams ... 22-4 Document Jam in the Top of the ADF Unit ...
  • Page 18 Using the Brother MFC with a New Power Macintosh ™ or iMac ... 23-1 Connecting Your USB Equipped Apple Macintosh G3 or iMac with Mac OS 8.5/8.6 ... 23-1 Installing the Brother Printer and Scanner Drivers ... 23-1 Using Brother TWAIN Scanner Driver with Your Apple Macintosh G3 or iMac ...

  • Page 19: Introduction

    Test Sheet Procedures (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your MFC is properly installed.

  • Page 20: Mfc 9600 Control Panel Overview

    MFC 9600 Control Panel Overview One Touch Keys These 16 keys give you instant access to previously stored phone numbers. Help Whenever the Date and Time are displayed on the LCD, you can press this key to print a quick reference Help List.
  • Page 21 Printer Function Keys: On/OffLine Use this key to turn the printer online (ready to receive PC data) and offline (not ready to receive PC data) alternately. When the printer is online, the LCD displays ONLINE. FF/Cont When the LCD shows REMAINED...

  • Page 22: About Fax Machines

    About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. Soon, you’ll recognize the unusual fax tones on your phone line, and be able to send and receive faxes easily. Fax Tones and Handshake When someone is sending a fax, the MFC sends fax calling tones, (CNG tones)—soft, intermittent beeps at 4-second intervals.

  • Page 23: Assembly And Connections

    Parallel Cable Paper Cassette Owner’s Manual If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers.

  • Page 24: Choosing A Location

    Choosing a Location Place your MFC on a flat stable surface, such as a desk. Select a place that is free of vibration and shocks. Place the MFC near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50 F and 95 F (10 –35 C).

  • Page 25: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Do not use this product near appliances that use water, in a wet basement or near a swimming pool.

  • Page 26: Assembly

    Assembly Installing the Drum Unit Assembly (with Toner Cartridge) Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge. To prevent damage to the drum, do not expose it to light for longer than a few minutes.

  • Page 27: Paper

    Paper Acceptable Paper Paper Type Multi-purpose cut sheet Paper Cassette #1: Manual Feed Slot: cut sheet envelopes post cards organizer labels and transparencies We Recommend: Cut sheet: Labels: Transparencies: Paper Capacity of Paper Cassette Multi-purpose Paper Cassette #1: Front Output Bin: Paper Size Letter, Legal, A4, A5, ISO B5, Executive, A6, 2.75–8.5 x 4.57–14 inches (70–216 x 116–356 mm)

  • Page 28: Paper Specification For The Cassette

    Paper Specification for the Cassette Basis Weight: Caliper: Moisture Content: Manual Feed Slot Basis Weight: Caliper: Moisture Content: Fax messages can be received on Letter, Legal and A4 size paper. If you use legal or A4, change the Paper Size setting: Function Loading Paper in Multi-purpose Paper Cassette Pull the paper cassette completely out of the machine.

  • Page 29: Manual Feed Slot

    Slide the paper width and length adjusters to the position for the paper size you are using. Fan the paper well. Load paper in the paper cassette. Press down on the paper to flatten it in all four corners, keeping the paper level below the guide.

  • Page 30: Connecting The Mfc

    Connecting the MFC Connect the power cord. Connect the telephone line cord. Connect one end of the telephone line cord to the line jack on the MFC and the other end to a modular wall jack. Power Cord Telephone Line Cord WARNING The MFC must be grounded using a 3-prong plug.

  • Page 31: Connections

    Connections Connecting an External Telephone Although your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your MFC. Connect the modular plug on the telephone’s line cord to the jack labeled EXT.

  • Page 32: Recording Outgoing Message (Ogm)

    Do not connect a TAD elsewhere on the same phone line. Plug the telephone line cord from the wall jack into the left side of the MFC, in the jack labeled LINE. Plug the telephone line cord from your TAD into the left side of the MFC, in the jack labeled EXT.

  • Page 33: Special Line Considerations

    Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

  • Page 34: Installing Mfc, External Two-Line Tad, And Two-Line Telephone

    Installing MFC, External Two-Line TAD, and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your MFC must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the MFC on Line 2, which is our assumption in the following steps.

  • Page 35: Multi-Line Connections (Pbx)

    Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the MFC for you.
  • Page 36 2 - 14 A S S E M B L Y A N D C O N N E C T I O N S...

  • Page 37: On-Screen Programming

    1.FAX 2.PRINTER 3.VIDEO Stop O N - S C R E E N P R O G R A M M I N G . The screen displays Function for Printer Functions when the option . Use 3 - 1...

  • Page 38: Function Selection Table

    Function Selection Table You can probably perform most of these programming settings without the Owner’s Manuals. To help you understand the function selections, options and settings that are found in the MFC programs, use the Function Selection Table below. 1. Fax Functions 1.
  • Page 39 1. Fax Functions (continued) 2. SETUP RECEIVE Function 1. ANSWER MODE 2. RING DELAY 3. EASY RECEIVE 4. REMOTE CODE 5. REDUCTION 6. PAPER 7. PRINT DENSITY 8. POLLING RX 9. TONER SAVE 0. MF LINK Description Choose the mode that best suits your needs: FAX, EXT.
  • Page 40 1. Fax Functions (continued) 3. SETUP SEND Function 1. COVERPG SETUP 2. COVERPAGE MSG 3. CONTRAST 4. RESOLUTION 5. OVERSEAS MODE 6. DELAYED FAX 7. POLLED TX 8. REAL TIME TX 9. BATCH TX 4. REMAINING JOBS Function 5. SET AUTO DIAL Function 1.
  • Page 41 1. Fax Functions (continued) 6. PRINT REPORTS Function 1. XMIT REPORT 2. ACT. REPORT 3. ALL DIAL 4. TEL. INDEX 5. USER SETTINGS 6. MEMORY STATUS 7. REMOTE FAX OPT Function 1. FAX FWD/PAGING 2. FAX STORAGE 3. REMOTE ACCESS 4.

  • Page 42: Printer Functions

    You can print resident fonts to check and confirm font types. Printer settings and status are listed here. Description You can restore the printer back to the factory default settings. If you set HEX DUMP MODE,all the PC data is printed in hexadecimal.

  • Page 43: Initial Setup

    Initial Setup Getting Started Setting Dialing Mode (Tone/Pulse) Your MFC comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. Press Function to select TONE or PULSE dialing mode and press Press to exit.

  • Page 44: Setting Station Id

    Setting Station ID You can store your name, fax number, and telephone number to be printed on all fax pages you send. (See Composing Electronic Cover Page, page 6-7.) Press Function Enter your fax number (up to 20 digits) and press (You must enter a fax number to proceed.) Enter your telephone number (up to 20 digits)and press...

  • Page 45: Setting Beeper Volume

    Inserting spaces If you want to enter a blank space, press Making corrections If you entered a letter incorrectly and want to change it, press the cursor after the last correct letter. Then press to the right of the cursor are deleted. Re-enter the correct text and/or digits.

  • Page 46: Speaker Volume

    Speaker Volume You can set the volume of the MFC speaker. Press Function Press to select your volume setting (OFF, LOW, MED, or HIGH) and press Press to exit. Stop In the OFF setting the speaker defaults to LOW when you press Ring Volume You can set the volume of the ring or turn it off.

  • Page 47: Delayed Timer

    Delayed Timer You can set up the time of day that delayed faxes will be sent. This time will be displayed for acceptance or override when you scan faxes into memory in Delayed Fax, page 6-10. Press Function Enter the time (in 24-hour format) that you want delayed faxes to be sent and press Press...
  • Page 48 4 - 6 I N I T I A L S E T U P...

  • Page 49: Setup Receive

    Setup Receive Basic Receiving Operations Mode How it works MANUAL You control the phone line and must answer every call yourself. The MFC automatically answers every call as a fax. EXT.TEL/TAD If an external telephone is connected to the EXT. jack you control the phone line and must answer every call yourself.

  • Page 50: Setting Ring Delay

    Setting Ring Delay The Ring Delay setting determines the number of times the MFC rings before it answers. Press Function Press to select how many times the line rings before the MFC answers (00–04) and press Press to exit. Stop Easy Receive When you use this feature, you don’t have to press fax call.

  • Page 51: Printing A Reduced Incoming Document

    Printing a Reduced Incoming Document You can always reduce the size of an incoming fax to a fixed percentage. If you choose AUTO, your MFC chooses the level of reduction for you. If you purchased and attached the optional Cassette #2 you can select the reduction ratio for each cassette.

  • Page 52: Setting Cassette Usage

    to select LETTER, LEGAL or A4 and press Press if you need to change the reduction setting—OR—Press go to Step 6. to select AUTO, 100%, 93%, 87% or 75% and press Press to exit. Stop Setting Cassette Usage The default setting of AUTO allows your machine to choose Cassette #2 if paper is out in Cassette #1 or if incoming faxes will fit best on the paper in Cassette #2.

  • Page 53: Advanced Receiving Operations

    Advanced Receiving Operations Operation from Extension Telephones If you answer a fax call on an extension phone (or on an external phone in the EXT. jack), you can make your MFC take over by using the Fax Receive Code. When you press the Fax Receive Code starts to receive a fax.

  • Page 54: Polling

    Polling Polling is the process of retrieving faxes from another fax machine. You can use your MFC to “poll” other machines, or you can have someone poll your MFC. All parties involved in polling must set up their fax machines to accommodate polling.

  • Page 55: Canceling A Scheduled Job

    Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. (See Checking Job Status, page 6-6.) Press Function Jobs waiting to be sent from memory appear on the display. If there are no jobs, the screen displays NO JOB WAITING.

  • Page 56: Registering Your Distinctive Ring Pattern

    Registering your Distinctive Ring Pattern If you are not sure which ring pattern you have, call your telephone company. Then assign that pattern in the steps below. Set the machine to MANUAL mode. Press Function The screen displays the current setting of this feature. Press to select the SET Mode.

  • Page 57: Caller Id

    Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local phone companies. Subscriber services send the name or telephone number of your caller as the line rings. When a call comes in, after a few rings, the MFC displays the telephone number of your caller (or name, if available).

  • Page 58: Clearing A Caller Id Stored In Memory

    Clearing a Caller ID Stored in Memory For effective use of the memory, we recommend that you clear the Caller ID information from memory, by pressing when the display Clear shows the number or name. 5 - 10 S E T U P R E C E I V E...

  • Page 59: Setup Send

    Setup Send Before You Begin You can send a fax from the ADF (Automatic Document Feeder) or from the scanner glass. Sending Faxes Using Multiple Settings When you send a fax you can choose any combination of the available settings: add a cover page and select a comment; set the contrast or resolution;...
  • Page 60 Originals to be faxed must be from 5.8 to 8.5 inches wide, and 5 to 14 inches long. 1 Insert originals face up, top edge first. 2 Adjust the paper guides to fit the width of your original. 3 Stagger the pages. Then place them in the ADF, until you feel the first page lightly touch the feed roller.

  • Page 61: Faxing From The Scanner Glass

    Faxing from the Scanner Glass You can use the scanner glass to fax one page at a time or pages of a book. Originals can be letter or A4 size (8.5 inches to 11.7 inches). To use the scanner glass, the ADF must be empty. Lift the document cover.

  • Page 62: Resolution

    Resolution Press before you send the fax Resolution to select the resolution for the original you are sending. (See Multiple Resolution Transmission, page 6-11.) Standard—Suitable for most typed originals. (Fine and S. Fine lights are off.) Fine—Good for small print; transmits slower than standard resolution. (Only the Fine light is on.) Super Fine—Good for small print or artwork;...

  • Page 63: Manual Transmission

    Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. Insert the original in the ADF or on the scanner glass. Press for a dial tone. Hook Enter the fax number you want to call (you can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number or you can call from the Tel-index).

  • Page 64: Real Time Transmission

    Real Time Transmission When you have a MEMORY FULL message, the MFC cannot continue scanning pages into memory before sending. However, you can turn on REALTIME TX. Insert the original in the feeder or on the scanner glass. Press Function To change the default setting, press to select ON (or OFF) and press...

  • Page 65: Canceling Jobs In Memory

    Canceling Jobs in Memory You can cancel tasks you’ve scheduled, such as Polling Transmit, as well as all faxes waiting in Memory. If jobs are waiting, they appear on the display; otherwise, the screen displays NO JOB WAITING. Press Function If you have more than two jobs waiting, use want to cancel and press —OR—...

  • Page 66: Composing Your Own Comments

    Instead of using one of the pre-programmed comments above, you can enter one of two customized messages. (Up to 27 characters long) Use the chart on page 4-2 to help enter characters. (See Composing Your Own Comments, page 6-8.) Most of the SETUP SEND functions are temporary settings that allow you to make adjustments for each fax you send.

  • Page 67: Always Send Cover Page

    Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press settings. Enter the fax number you’re calling. Press Start Always Send Cover Page Make sure Station ID is set up. This feature does not work without the Station ID.

  • Page 68: Advanced Sending Operations

    Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. Insert original in the ADF or on the scanner glass. Press Function Press to select ON (or OFF) and press Press if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press settings.

  • Page 69: Delayed Batch Transmission

    Delayed Batch Transmission Before sending the delayed faxes, your Brother machine will economize by sorting all the messages in memory by destination and scheduled time. All delayed faxes scheduled at the same time to the same fax number will be sent as one transmission.

  • Page 70: Setting Up For Polling Transmit

    Setting Up for Polling Transmit Polling Transmit is when you set up your MFC to wait with an original in the ADF so another fax machine can retrieve it. Place original to be retrieved in the ADF. Press Function Press to choose ON and press Press if you want to select additional settings.

  • Page 71: Auto Dial Numbers And Dialing Options

    Function Press the One Touch key where you want to store a number. (One Touch key has been pre-programmed for the Brother fax-back system (USA only). You can override it if you wish.) The screen displays the location you selected.

  • Page 72: Storing Speed Dial Numbers

    A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S to store a fax number a telephone (voice) number both fax and telephone number *01:BROTHER 1.CHANGE 2.EXIT to exit without changing it. Clear SPEED-DIAL? # ENTER &...

  • Page 73: Setting Up Groups For Broadcasting

    Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch Group key (and store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group.

  • Page 74: Dialing Options

    Dialing Options When you dial an auto dial number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the fax number you’ve stored. Searching Telephone Index You can search for names you have stored in One Touch and Speed Dial memories.

  • Page 75: Broadcasting

    Broadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the locations, Speed Dial locations and up to 50 manually dialed numbers. If you did not use up any locations for Groups, access codes or credit card numbers, you can “broadcast”...

  • Page 76: Dialing Access Codes And Credit Card Numbers

    Dialing Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial numbers.

  • Page 77: Remote Fax Options

    Remote Fax Options Paging and Fax Forwarding You cannot use Paging and Fax Forwarding at the same time. To use Paging or Fax Forwarding you must set Fax Storage to ON. Programming a Paging Number When Paging is selected, your MFC dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory.

  • Page 78: Programming A Fax Forwarding Number

    Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your MFC stores the received fax in memory, then dials the fax number you’ve programmed, and forwards the fax message. Press Function Press until the screen displays FAX FORWARD? and press Enter the forwarding number (up to 20 digits) and press Press...

  • Page 79: Remote Retrieval

    Remote Retrieval You can call your MFC from any fax machine using touch tone, then use the Remote Retrieval Access Code and other button presses to retrieve fax messages. Changing Remote Retrieval Access Code Enter your Remote Retrieval Access Code when the MFC picks up your call, so you can access features remotely.

  • Page 80: Remote Commands

    Remote Commands Follow the commands below to access features remotely. When you call the MFC and enter your Remote Retrieval Access Code (1 5 9 system will signal you with two short beeps to enter a remote command. Remote Commands 95 Changing Fax Forwarding/ Paging setting Fax Forwarding...

  • Page 81: Retrieving Memory Status List

    Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages. Dial your fax number. When your MFC answers, immediately enter your Remote Retrieval Access Code ( When you hear two short beeps, use the dial pad to press Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want the Memory Status List forwarded, and then...

  • Page 82: Changing Fax Forwarding Number Remotely

    Changing Fax Forwarding Number Remotely You can change the default setting of your fax forwarding number from a remote fax machine. Dial your fax number. When your MFC answers, immediately enter your Remote Retrieval Access Code ( When you hear two short beeps, use the dial pad to press Enter the new number of the remote fax machine where you want your fax messages forwarded, and then press You cannot use...

  • Page 83: Printing Reports

    Printing Reports MFC Settings and Activity You can print the following lists and reports: 1.XMIT REPORT 2.ACT.REPORT 3.ALL DIAL 4.TEL.INDEX 5.USER SETTINGS 6.MEMORY STATUS To Print a Report Press Function Enter the number of the report you want to print. For example, press print the TEL-INDEX.

  • Page 84: Transmission Verification (Xmit) Report

    Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and if the transmission was successful. When the feature is OFF, the report is printed only if there’s an error during transmission.

  • Page 85: Making Copies

    Making Copies Basic Copy Operation You can use your MFC as a copier, making up to 99 copies at a time. The MFC can stack the copies or collate (sort) them. Copying One Page Place the original in the ADF, or on the scanner glass. Press , then wait five seconds—OR—Press Copy...

  • Page 86: Sorting Multiple Copies (Using The Adf)

    Sorting Multiple Copies (Using the ADF) Insert the original face up in the ADF. Press , then press Option select SORT, and press Press Copy As needed, use the Copy keys to change the , and Contrast Document Type Using the dial pad, enter the number of copies you want (up to 99).

  • Page 87: Memory Full Message

    Memory Full Message If the memory becomes full while you are making copies, the screen displays a message: If the MEMORY FULL message appears while you are scanning the first page of your original, press faxes from memory before you can continue. If you were scanning subsequent page(s), press to cancel.

  • Page 88: Document Type

    Document Type You can select the Copy resolution for your type of original. The default setting is AUTO, which is used for documents that contain both text and photographs. TEXT is used for documents containing only text. PHOTO is used for copying photographs. Insert the original in the ADF or on the scanner glass.

  • Page 89: Special Copy Options

    Selecting Recommended Ratios Original size is… LETTER DOCUMENT A4 DOCUMENT LEGAL DOCUMENT You cannot use Legal size paper on the scanner glass. Special Copy Options You can sort multiple pages, copy either two or four pages onto one page, and create a poster size copy of a photograph. 4in1 2in1 Paper...

  • Page 90: Poster

    Poster You can create a poster size copy of a photograph. AUTO enlargement or reduction ratio cannot be used if you are copying onto paper that is not the same size as the original. You must use a pre-set ratio. Insert the original in the ADF or on the scanner glass.

  • Page 91: Walk-Up Video Printing

    Walk-Up Video Printing Getting Started Walk-Up Video Printing lets you use your MFC, connected to your camcorder, digital camera, video game, or VCR, to view a video on the attached equipment. The video signal and the output you create are NTSC (National Television System Committee).

  • Page 92: Setting Up Video Print Mode

    With no originals in the ADF, plug the cable from your video camera’s Video Out jack into the Brother machine’s RCA pin jack. Play the video. When the Brother machine begins receiving the video signals, the machine’s screen displays Press when you see the picture you want to capture and print.

  • Page 93: Changing Default Settings

    Changing Default Settings Press to change Function default settings for video printing. By pressing Function settings as shown in the following chart. Press the selection for each setting. Press Press Function 1.QUALITY 2.VIDEO TYPE 3.PRINT SIZE Setting Video Printing Quality Press Function The screen displays 1.

  • Page 94: Setting Video Type

    Setting Video Type Before you turn on the video signal, you must set the Brother machine to receive either a moving or a still image. You can watch the video play on the video camera and press Press Function Press...

  • Page 95: Setting Up The Brother Mfc And Pc To Work Together

    PCI4D95), call Brother at USA: From within Canada: From within Montreal: 1-514-685-6464 To order the appropriate set of disks, you must tell the Brother Representative the version of Windows Only Multi-Function Link Floppy Disks. Multi-Function Link Floppy Disks for Windows NT S E T U P B R O T H E R M A C H I N E W I T H P C ®...

  • Page 96: Computer Requirements

    PC (Using Windows Please find your Windows A USB cable is not included with your Brother machine. Before you can set up the USB interface, you must purchase a standard USB cable. Or, if you prefer to set up the bundled parallel cable, please see Using the Bundled Parallel Cable to connect the MFC to the PC, page 12-10.
  • Page 97 Connect the USB cable to both the MFC and the PC. Turn on your PC. When the Add New Hardware Wizard screen appears, click Next. Select (Recommended) and click Next. S E T U P B R O T H E R M A C H I N E W I T H P C 12 - 3...

  • Page 98: Installing Brother Software Using A Usb Cable

    Installing Brother Software Using a USB Cable Insert the MFL Pro CD-ROM into your CD-ROM drive. Select Specify a location and remove the other check marks, then click Browse to locate the file. Double-click on the CD icon and click on the Win98usb folder, then click OK.
  • Page 99 Select (Recommended) and click Next. Confirm the choice is Brother MFC USB Composite Device and click Next. If the Insert Disk Wizard appears, remove the MFL CD-ROM and insert the Windows 98 CD-ROM (to get the ® Windows standard driver) and click OK.
  • Page 100 After the MFC USB Composite Device is installed and the Add New Hardware Wizard reappears, click Next. Select (Recommended) and click Next. Select Specify a location and click Next. 12 - 6 S E T U P B R O T H E R M A C H I N E W I T H P C...
  • Page 101 Confirm the choice is Brother MFC USB Port(FaxModem) and click Next. When the Add New Hardware Wizard displays the message that installation of the FaxModem and its USB driver is completed, click Finish. Repeat Steps 8-12 two more times (for the Scanner Driver, then Printer Driver).
  • Page 102 Type Brother MFL Pro Printer II as the name of Printer name and click Next. Select Yes (Recommended) to print a Test Page and click Finish. After test page has printed, click Yes. 12 - 8 S E T U P B R O T H E R M A C H I N E W I T H P C...
  • Page 103 MFC. True Type fonts are the fonts that are used in the Windows systems. If you install the Brother True Type fonts, more types of fonts will be available for Windows S E T U P B R O T H E R M A C H I N E W I T H P C ®...

  • Page 104: Using The Bundled Parallel Cable To Connect The Mfc To The Pc

    Using the Bundled Parallel Cable to Connect the MFC to the PC You must connect the Brother machine to your computer with the bundled bi-directional IEEE-1284 compliant parallel cable. Make sure to unplug the machine’s power cord from the electrical outlet before connecting the parallel interface cable.

  • Page 105: Choosing The Software To Install

    True Type Compatible fonts, install: ® Install Multi-Function Link Install Printer and Scanner Drivers Only If you only want to print and scan, you can install only the Brother MFC drivers, install: Install Printer and Scanner Drivers Only Install NetCentric™ FaxStorm...

  • Page 106: Installing The Brother Software (For Parallel Interface)

    4. Follow the installation instructions. Insert the Brother CD-ROM into your CD-ROM drive. Enter the command for your version of Windows After you insert the Brother CD-ROM, you must type the appropriate command for your version of Windows If you are using Windows then Run, then type x:SETUP.EXE.
  • Page 107 S E T U P B R O T H E R M A C H I N E W I T H P C ® 3.51 or earlier, the following error message ® 3.51 or earlier. Brother MFL Pro does not ® . YOU MUST UPGRADE TO ®...

  • Page 108: Helpful Hints For Windows ® 3.1X Or Windows ® 95/98

    To uninstall Multi-Function Link Pro, click the Uninstall icon in the Brother MFL Pro Program group and follow the instructions on the screen. 12 - 14 S E T U P B R O T H E R M A C H I N E W I T H P C...

  • Page 109: Receiving Messages Into The Pc

    Pro Software (CD-ROM 1) ® Pro software: ® Pro mode is ON (see below). ® Pro Mode ® Pro Mode on and off as needed. If ® Pro on the Brother CD-ROM ® Pro Software Chapter 16.) 12 - 15...
  • Page 110 12 - 16 S E T U P B R O T H E R M A C H I N E W I T H P C...

  • Page 111: For Dos Users

    Application Software Before working with your application software that runs on DOS, check that the Brother machine’s name appears in the printer selection of your application software. If the machine is not listed, you must install the printer driver that corresponds to HP LaserJet IIP’s emulations.

  • Page 112: Printer Status Monitor Program

    (You can also operate the program with the keyboard.) Follow these steps to install the remote printer console program: Make sure your Brother machine is connected to your computer and it is set to Online. Start your computer and go to the DOS prompt. If you are in Windows exit and return to the DOS prompt.

  • Page 113: Using The Remote Printer Console Main Program

    Using the Remote Printer Console Main Program Type C:\RPCX>RPCX and press the Enter key to start the Remote Printer Console main program. The Main Screen will appear on your computer screen as shown below. Direct_Access [Alt+Character] Menu If bi-directional communication is enabled between your computer and MFC when it starts, the RPC gets the current settings information from your MFC.

  • Page 114: Remote Printer Console

    Emulation*1 Laser Jet IIP Selects “Laser Jet IIP.” Paper Size*1 Letter Orientation*1 Portrait Quality*1 Normal Copies*1 200 pages. The items can be set in the current printer status information dialog box. Printer Setup Category Print Setup Section Item Default Copies...

  • Page 115: Page Setup Section

    *2 These values depend on the paper size settings. Font Configuration Item Default Font Source Internal Font name Brogham10 Selects a font from any of the printer’s Pitch Symbol Set What This Item Does Sets the Left Margin value (0-145) columns. Sets the Right Margin value (0-155) columns.

  • Page 116: Other Configuration

    Other Configuration Item Default Auto LF Auto CR Auto Wrap Auto Skip Console Configuration Category File Environment Status Monitor For more information on RPC, see the Help Information within the program. 13 - 6 F O R D O S U S E R S What This Item Does Selects Auto LF “On or Off”...

  • Page 117: Using The Printer Status Monitor Program

    If you are using printer buffer switches that do not support bi-directional communication between the Brother machine and computer, the program works only in the PC to machine direction and cannot receive Brother machine status information.
  • Page 118 13 - 8 F O R D O S U S E R S...

  • Page 119: Using The Brother Mfc As A Printer

    Remote Printer Console (RPC). When you operate your computer in the Disk Operating System (DOS) environment, RPC lets you easily change the Brother machine’s default settings (such as fonts, page setup, emulations, etc.). RPC also provides a status monitor Terminate-and-Stay Resident (TSR) program.

  • Page 120: Printing From Your Pc

    The supplied printer drivers for Windows 3.1x, 95/98 and Windows NT Workstation Version 4.0 enable manual duplex printing. (For more information, see the Help screen for the printer driver.) Please select LPT1 on the printer driver. The machine prints all the even-numbered pages on one side of the paper first.

  • Page 121: Front Output Bin

    Caution When you use manual duplexing, it is possible that a paper jam may occur or the print quality might not be satisfactory. (See Paper is Jammed in the Multi-purpose Paper Cassette, page 22-6.) Front Output Bin The machine ejects paper with printed surfaces face down into the output bin in the front of the machine.

  • Page 122: Loading One Sheet Of Paper

    You do not have to choose Manual Feed in the Setup dialog box of your printer driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal), with the side you wish to print on face up in the manual feed slot.

  • Page 123: Printing On Thicker Paper And Card Stock

    When the rear cover is lifted up, the machine has a straight paper path from the manual feed slot to the rear of the printer. Use this paper feed and output method when you want to print on envelope, thicker paper or card stock.

  • Page 124: Simultaneous Printing/Faxing

    Simultaneous Printing/Faxing Your machine can print data from your computer while sending or receiving a fax, or while scanning information into the computer. However, when the machine is copying or receiving a fax on paper, it pauses the PC printing operation, and resumes when copying or fax receiving is complete.

  • Page 125: Printer Operation Keys

    You can print a test sample page. Press machine cannot print a test sample page if it is online). The machine prints a test sample page. You can also clear data from the memory and reset printer default settings. Press press...

  • Page 126: Printing The Internal Font List

    Function Press . The machine prints the list. Start Press to exit. Stop Printing the Print Configuration List You can print a list of current printer settings. Press Function Press . The machine prints the settings. Start Press to exit.

  • Page 127: Using The Windows Based Brother Control Center (For Windows 95/98 And Nt 4.0 Only)

    (For Windows Brother Control Center The Brother Control Center is a software utility that pops up on the PC screen whenever paper is placed in the automatic document feeder. This allows you to quite easily, with very few mouse clicks, access the most frequently used scanning applications.

  • Page 128: Autoload The Brother Control Center

    AutoLoad the Brother Control Center The Control Center is initially configured to automatically load each time ® Windows is started. When the Control Center is loaded, the Control Center icon will appear in the task bar. If you don’t want the Control Center to load automatically, you can turn off AutoLoad.

  • Page 129: Brother Control Center Features

    Brother Control Center Features Auto Configuration During the installation process the Control Center checks your system to determine the default applications for E-mail, word processing and graphics viewer/editor. For example, if you are using Outlook as your default E-mail application, the Control Center automatically will create a link and a scanning application button for Outlook.

  • Page 130: Copy Operations

    PC Fax Operation Send a Fax—allows you to scan a picture or text original and automatically send the image as a fax from the PC using the Brother MFL Pro fax software. Scanner Settings for Scan, Copy and PC Fax...

  • Page 131: Global Settings

    Global Settings AutoLoad Pop-Up—Click this checkbox if you want Brother MFL Control Center to load when you boot your computer. Setting Up the Scanner Configurations The Pop-Up application stores eight different scanning modes. Each time you scan an original, you will choose the most appropriate scanning mode...

  • Page 132: Perform An Operation From The Control Center Screen

    If you see this screen it means you left-clicked a button in the Control Center window without first placing an original in the ADF. Place the original in the Brother machine’s ADF, then click OK to return to the Control Center screen.
  • Page 133 File—If you selected Other Folder, from the pull-down list select the type of file: PaperPort Files (*.MAX) Self Viewing Files (*.EXE) PaperPort 5.0 Files (*.MAX) PaperPort 4.0 Files (*.MAX) PaperPort 3.0 Files (*.MAX) Windows Bitmap (*.BMP) PC Paintbrush (*.PCX) Multi-page PCX (*.DCX) JPEG Image Files (*.JPG) TIFF-Uncompressed (*.TIF) TIFF Group 4 (*.TIF)

  • Page 134: Send Scan To E-Mail

    Send Scan to E-mail Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.

  • Page 135: File Attachments

    Combine all files into one file when possible—Click this checkbox to combine all files of the same type into one file. (For Brother Color Models Only) Convert non-image files to color—Click this checkbox to convert all files that have been processed through OCR to color.

  • Page 136: Quicksend List

    QuickSend List You can create a list of Email names and addresses for quick selection. Click the New button to add a name(s) to your QuickSend list. Your Email phone book listing is displayed, so you can select stored names or create new ones: Highlight the name(s) you want to add to your list, click the User button, then click OK to return to the Link Preference window.

  • Page 137: Send Scan To Word Processor

    Send Scan to Word Processor Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.
  • Page 138 OCR Package—From the pull-down list, select TextBridge Classic OCR if you want to use the OCR package that was installed with the Brother software. Click the OCR Settings… button to choose how the OCR application will read the pages you scan into your word processor application.

  • Page 139: User Defined Button

    User Defined Button Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings…...

  • Page 140: Copy / Two On One Copy

    To change any of the settings for that mode, click the Modify Settings… button. Copy Settings Brother MFL Pro Printer II Copies—Enter the number of copies you want to print. To change the copy options, click the Copy Options… button.

  • Page 141: Send A Fax

    Send a Fax Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.

  • Page 142: Fax Settings

    FAX Settings Brother MFL Pro Fax FAX Resolution—Click the pull-down arrow to choose the fax resolution you want: • Standard (200x100) • Fine (200x200) • SuperFine (200x400) To change the fax options, click the FAX Options… button. Click the OK button when you are ready to save your FAX settings.

  • Page 143: Using Multi-Function Link Pro Software

    Using Multi-Function Link Pro Software Introduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link and setup instructions are in the On-Line Documentation section of the Brother CD-ROM 1 that is included with your MFC.

  • Page 144: Mfc Remote Setup

    MFC Remote Setup The MFC Remote Setup application allows you to quickly set up your MFC by taking advantage of the ease and speed of programming on your PC. When you access this application, the settings on your MFC will be downloaded automatically to your PC and displayed on your computer screen.

  • Page 145: Multi-Function Link ® Pro Main Menu

    It also contains an electronic Phone Book program and a Log Manager that maintains a record of all PC fax transactions. The Main Menu can be accessed through the Brother Multi-Function Link Sending a Fax from Your PC Sending a Quick Fax A QuickFax is a cover page only fax with a message.

  • Page 146: Sending A Fax From The Main Menu

    You can send a fax directly from any Windows following steps: Create the document in a Windows Select Brother MFL Pro Fax as your printer. Select the Print command to begin the fax transmission. The Fax Sending dialog box will appear : Enter the name and fax number of the recipient—OR—Select the Open...

  • Page 147: Receiving Faxes Into The Pc

    Receiving Faxes into the PC To receive faxes into your PC through the MFC, first you must have connected your MFC to your computer. Then, you can load the Multi-Function Link Work Together, page 12-1.) Use the following checklists for the MFC and PC, to make sure you have properly set up the MFC and PC to work together.

  • Page 148: Viewing Received Faxes

    Viewing Received Faxes Faxes that are received into the PC will appear in the InBox of the Log Manager. To access the Log Manager, from the Main Menu click the Log Manager select Mail/Log. In the Log Manager, select the Fax folder. Then select the InBox folder.

  • Page 149: Using Scansoft Paperport For Brother/Textbridge

    Using the Control Panel Keys (For Windows 95/98 and Windows NT If you have connected a Macintosh G3 or iMac, the control panel keys will not work with your PC. Please see Using Brother TWAIN Scanner Driver ® with Your Apple...

  • Page 150: Scan/Ocr

    Scan to E-mail You can scan either a black and white or a color original into your E-mail application as a file attachment. Although the Brother Control Center can be configured to send only black and white or color file attachments at one time, you can easily change this setting.

  • Page 151: Paperport

    U S I N G P A P E R P O R T ™ ® PaperPort and TextBridge ® for Brother is a document management application. ® to view incoming faxes and scanned documents. ® can be accessed through the ScanSoft ™...

  • Page 152: Organizing Your Items In Folders

    Viewing Items in ScanSoft ™ ScanSoft PaperPort View displays a thumbnail, a small graphic that represents each item in a Desktop or folder. Items in the selected folder appear on the PaperPort Desktop. You can see PaperPort items (files created using other applications). Non-PaperPort include an icon that indicates the application that was used to create the item;...

  • Page 153: Links To Many Other Applications

    Links to Many Other Applications ™ ® ScanSoft PaperPort automatically recognizes many other applications on your computer and creates a “working link” to them. The Link Bar at the bottom of Desktop view shows icons of those linked applications. To use a link, drag an item onto one of the icons to start the application represented by the icon.

  • Page 154: Importing Items From Other Applications

    This means that not only can you scan images directly into the PaperPort viewer that Brother included with your MFC, but you can also scan images directly into hundreds of other software applications that support TWAIN scanning.

  • Page 155: Accessing The Scanner

    Accessing the Scanner ® From the PaperPort window, select the Scan or TWAIN button or from the File drop-down menu choose Acquire. Multi-Function Link TWAIN dialog box will appear: Scanning a Document into the PC Place the original in the ADF or on the scanner glass. Adjust the following settings, if needed, in the Scanner window: •...

  • Page 156: Settings In The Scanner Window

    256 Color. You have a choice of faster scanning with 24 bit color [Fast] or using the Brother Color Matching Technology with 24 bit color. ®...

  • Page 157: Size

    Size: Set the Size to one of the following: • Letter (8 1/2 x 11 in.) • A4 (210 x 297 mm.) • Legal (8 1/2 x 14 in.) • A5 (148 x 210 mm.) • B5 (182 x 257 mm.) •...

  • Page 158: Prescanning An Image

    PreScanning an Image PreScanning allows you to scan an image quickly at a low resolution. A thumbnail version of the image will appear in the Scanning Area. This is only a preview of the image so you can see how it will look. The PreScan button is used to preview an image for cropping any unwanted portions from the image.
  • Page 159 In the PaperPort window, use the options available to refine the image. ® (See PaperPort for Brother Online Documentation on the CD-ROM for details.) U S I N G P A P E R P O R T ® A N D T E X T B R I D G E...

  • Page 160: Video Capture From The Pc

    U S I N G P A P E R P O R T 17 - 12 ® Pro’s TWAIN dialog box from the ® for Brother viewer or from any application that is ® A N D T E X T B R I D G E...

  • Page 161: To Capture A Frame As An Image

    To capture a frame as an image: Connect your video equipment to the MFC. ® From PaperPort , select Acquire from the File menu, or click on the Scan (TWAIN) ® Multi-Function Link In the Multi-Function Link Video Capture button. The Video Capture dialog box will appear.
  • Page 162 Select the Source of the video: • Live Camera • Tape/VCR ® • Laser Disc • Digital Camera Select the Type of video: • Auto-is the most common choice, since the system will determine the Type for you. • Moving •...

  • Page 163: Using Internet Faxing With Netcentric™ Faxstorm

    Please read “Using Internet Faxing with NetCentric Documentation on the CD-ROM (and in the Brother fax-back system) and check the online README.WRI file in the root directory of the CD-ROM for last-minute important information and troubleshooting tips not included in the On-Line Documentation.

  • Page 164: To Look For Software Updates At Www.brother.com

    Click Windows 3.1 / 95 / 98 / NT 4.0. Select the application or product category you want. To Access the On-Line Documentation After you have installed the Brother driver(s) for your model and operating system, click View On-Line Documentation for operation instructions.

  • Page 165: Using Automatic E-Mail Printing

    Netscape Navigator support. Automatic E-Mail Printing can be configured for a multiple user account: In Brother Automatic E-Mail Printing you can set more than one e-mail account on a single PC so you can print e-mail in each account automatically.

  • Page 166: To Look For Software Updates At Www.brother.com

    Click Windows 3.1 / 95 / 98 / NT 4.0. Select the application or product category you want. To Access the On-Line Documentation After you have installed the Brother driver(s) for your model and operating system, click View On-Line Documentation for operation instructions.

  • Page 167: Optional Accessories

    Additional Memory for Faxing/Printing The memory board is installed on the main controller board inside the Brother machine. When you add the optional memory board, it increases the performance modes for both fax and printer operations. The MFC has 8 MB of memory. All models can recognize 8 MB (ME8000) or 16 MB (ME16000) of Optional Memory.

  • Page 168: Paper Cassette #2 (Option)

    When you add the Network (LAN) Board (NC-8000), you can connect your MFC into the network and use Internet FAX, FAX Gateway, Network Scanner, Network Printer and Network Management functions. 20 - 2 O P T I O N A L Holds approx.

  • Page 169: Important Information

    Important Information Standard Telephone and FCC Notices (For 120V Models Only) These notices are in effect on models sold and used in the United States only. When programming emergency numbers and/or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.

  • Page 170: Federal Communications Commission (Fcc) Declaration Of Conformity (For Usa Only)

    If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with your machine, please contact a Brother Authorized Service Center for information on service or repair. The...

  • Page 171: Important-About The Interface Cable

    A shielded interface cable which is included with your machine should be used to ensure compliance with the limits for a Class B digital device. Caution Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003.

  • Page 172: Important Safety Instructions

    Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product on an unstable cart, stand, or table.
  • Page 173 Unplug this product from the wall outlet and refer servicing to a Brother Authorized Service Center under the following conditions: A When the power cord is damaged or frayed. B If liquid has been spilled into the product. C If the product has been exposed to rain or water.

  • Page 174: Compilation And Publication Notice

    Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 175: Troubleshooting And Routine Maintenance

    Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
  • Page 176 Error Messages Error Message CHANGE DRUM SOON CHECK PAPER CHECK PAPER #1 CHECK PAPER #2 CHECK CASSETTE CHECK SCAN LOCK COMM. ERROR CONNECTION FAIL COOLING DOWN COVER OPEN DISCONNECTED 22 - 2 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Cause The drum unit is near the end of its life.
  • Page 177 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Action Paper Jams”, page 22-4. Press FF/Cont . Printing will resume (the downloading is canceled). Call Brother Customer Service. USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 See page 10-3.

  • Page 178: Document Jams And Paper Jams

    Error Messages Error Message TONER EMPTY TONER LOW WARMING UP Document Jams and Paper Jams Based upon where the original document or printed sheet is jammed, follow the appropriate set of instructions to remove it. Document Jam in the Top of the ADF Unit Remove any paper from the ADF that is not jammed.

  • Page 179: Document Jam Inside The Adf Unit

    Press Stop Printer Jam Before you can clear a printer jam error, you must find out where the paper is stuck. See the following three types of paper jams. WARNING Do not use force to pull the jammed paper from the paper tray because you may damage the machine and cause toner to scatter on the next printed pages.

  • Page 180: Paper Is Jammed In The Multi-Purpose Paper Cassette

    Paper is Jammed in the Multi-purpose Paper Cassette Pull the paper cassette out of the machine. Remove any crinkled sheets. Adjust the guides to fit. Press down the paper to flatten it in the paper cassette. Reinstall the paper cassette. Paper is Jammed near the Drum Unit Open the front cover.

  • Page 181: If You Are Having Difficulty With Your Mfc

    Suggestions If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). Sometimes you may see vertical streaks/black lines on the faxes you receive.
  • Page 182 For example: If you are sending or receiving a fax message while a custom feature signal comes through on the line, the signal can temporarily interrupt or disrupt the fax data. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system...
  • Page 183 Make sure the Brother TWAIN Driver is selected as the primary source. In PaperPort click File | Select Source, highlight the Brother TWAIN Driver and click Select. Click on ‘Do not install a driver. (Windows will not prompt you again)’ and click ‘OK’.
  • Page 184 (video equipment is turned on and set to the correct setting). interface settings match those of your printer: for example, if you are using a parallel printer cable, you would probably set your DOS software printer port to LPT1. Check for an error message on the LCD.
  • Page 185 The data has been sent to the printer but the printer did not receive the Page Eject command. Press the page. Then ask your software supplier how to add a Page Eject (or Form Feed) command to the end of your print job.
  • Page 186 Adjust the print conditions by setting the Print Density function. Remove the drum unit and clean the machine’s interior. (See Routine Maintenance, Cleaning the Printer and Cleaning the Drum Unit, on pages 22-17 and 22-19.) Make sure that you use paper that meets specifications.
  • Page 187 Suggestions Make sure that the toner cartridge is not empty. Wipe electric terminals referring to Routine Maintenance, Cleaning the Printer and Cleaning the Drum Unit, on pages 22-18 and 22-19. Make sure that a torn piece of paper does not remain on the scanner window.

  • Page 188: Packing And Shipping The Mfc

    Packing and Shipping the MFC Whenever you transport the MFC, use the packing materials that came with your MFC. If you do not pack the MFC correctly, you could void your warranty. Unplug the MFC from the telephone wall jack. Unplug the MFC from the AC outlet.
  • Page 189 Caution Remove the drum unit and toner cartridge assembly. Leave the toner cartridge installed in the drum unit. Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. Close the front cover. Fold down the front output bin extension.
  • Page 190 Place documents (manual and printed material) and the drum unit and toner cartridge assembly into the original carton as shown below: Close the carton and tape it shut. 22 - 16 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...

  • Page 191: Routine Maintenance

    Lift the ADF unit. Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. If the screen still displays a scanner error, call Brother Customer Service for assistance at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada), or 1-514-685-6464 (from within Montreal).

  • Page 192: Cleaning The Printer

    Cleaning the Printer Caution Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. Do not use isopropyl alcohol to clean the scanner window or toner sensor. Do not touch the scanner window with your finger.

  • Page 193: Cleaning The Drum Unit

    Cleaning the Drum Unit We recommend placing the drum unit on a drop cloth or large disposable paper to avoid spilling and scattering toner. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. Return the tab and snap it into the home position ( ).

  • Page 194: Toner Empty Indicator

    Toner Empty Indicator When the toner cartridge is running low, the display shows TONER LOW and the Toner Empty icon on the control panel flashes on and off to indicate the toner is low. Toner Empty Icon Display When the toner cartridge is empty, the Toner Empty icon appears and the display shows TONER EMPTY.
  • Page 195 If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. You can use only a genuine Brother toner cartridge (TN-430 or TN-460), which is specially formulated to ensure top print quality. Using another brand of toner cartridge may void your machine’s warranty.

  • Page 196: Replacing The Drum Unit

    Install the new toner cartridge into the drum unit until it clicks into place. Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.
  • Page 197 The drum unit is a consumable item, and it is necessary to replace it periodically. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per print job, etc. The estimated drum life is up to 20,000 pages.

  • Page 198: Checking The Drum Life

    Reinstall the new drum unit, keeping the front cover open. Press Clear Press and when the display shows ACCEPTED, and close the front cover. Caution If toner scatters and your hands or clothes get dirty, immediately wipe off or wash with cold water. Checking the Drum Life You can see the percentage of the drum’s life that remains available.

  • Page 199: Using The Brother Mfc With A New Power Macintosh Or Imac

    Turn on the power to your Macintosh G3 or iMac and Wait for the startup process to be completed. Plug in the MFC power cord to turn it on. Insert the Brother CD-ROM into your CD-ROM drive. The CD-ROM icon will appear on the desktop. Double-click the Start Here icon in the CD-ROM’s folder.

  • Page 200: Using Brother Twain Scanner Driver With Your Apple Macintosh G3 Or Imac

    TWAIN specification. Most image editing applications support the TWAIN specification. For example, Kai’s Power Soap is standard software with iMac and it supports a TWAIN driver, so Kai’s Power Soap can scan images from the Brother machine. Importing Images...

  • Page 201: Accessing The Scanner

    Accessing the Scanner Run your image editing application, such as Photoshop, Kai’s Photo Soap. The first time you use the Brother TWAIN driver, set it as the default by choosing the “Select TWAIN Source” menu option. Aferward, for each original you scan choose “TWAIN Acquire” (for example: File>Import>TWAIN>Acquire).

  • Page 202: Settings In The Scanner Window

    Settings in the Scanner Window Image Resolution Resolution—Choose the scanning resolution from the Resolution pop-up menu. Higher resolutions take more memory and transfer time, but can achieve a finer scanned image. Color Type Black & White—Set the image Type to Black&White for text or line art. For photographic images, set the image type to Gray (Error diffusion) or True Gray.

  • Page 203: Scanning Area

    Scanning Area Set the Size to one of the following: • Letter (8.5 x 11 inches) • A4 (210 x 297 mm) • Legal (8.5 x 14 inches) • A5 (148 x 210 mm) • B5 (182 x 257 mm) •...

  • Page 204: Miscellaneous

    Brightness Brightness—Adjust the brightness settings to obtain the best image. The Brother TWAIN Scanner driver offers 100 brightness settings (-50 to 50). The default value is 0, representing an “average” setting. You can set the brightness level by dragging the slidebar to the right to lighten the image or to the left to darken the image.

  • Page 205: Prescanning An Image

    To scan a portion of the prescanned image, click and drag the mouse to crop it. Insert original in the ADF of the Brother MFC again. Adjust the settings for Resolution, Color Type (Gray Scale), Brightness, Contrast, and Size in the Scanner Setup dialog box, as needed.
  • Page 206 23 - 8 U S I N G Y O U R B R O T H E R M A C H I N E W I T H Y O U R A P P L E M A C I N TO S H G 3 O R I M A C...

  • Page 207: Glossary

    The ability to send the same fax message to more than one location. Brother Control Center A window that enables you to click on a button to choose the type of scanning operation you want to perform. If you set up the Control Center window to load each time you boot your PC, this window will appear each time you place a original in the ADF.
  • Page 208 Fax Forwarding Sends a fax received in memory to another preprogrammed fax number. Fax Storage The MFC 9600 can save up to 700 fax pages in memory. You can print stored faxes later, or retrieve them from another location using Fax Forwarding, Paging, or Remote Retrieval functions.
  • Page 209 The process of a fax machine calling another fax machine to retrieve waiting fax messages. printer alarm Audible alarm when the printer is not able to print. print reduction reduces the size of incoming faxes. Pulse A form of dialing on a telephone line.
  • Page 210 MFC to the receiving fax machine. True Type fonts The fonts that are used in the Windows If you install the Brother True Type fonts, more types of fonts will be available for Windows User Option List Printed report of your MFC’s current settings.

  • Page 211: Specifications

    Specifications Product Description Six performance modes are available for the 6in1 model MFC 9600: Fax, Printer, Copier, Scanner, PC Fax and Video Capture. Fax Specifications Compatibility Coding System Modem Speed Document Size Scanning/Printing Width 8.2 inches (208 mm) Paper Cassette...

  • Page 212: Printer Specifications

    Power Consumption Noise Humidity Dimensions Weight * “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution). Specifications and printed materials are subject to change for improvement without prior notice. Printer Specifications Emulation Brother Printing System for Windows...

  • Page 213: Parallel Interface Specifications

    True Type Fonts TrueType compatible soft-fonts for Windows on CD-ROM bundled CD-ROM Parallel Interface Specifications Interface Connector Printer Side: Pin Assignment Pin No. Signal DATA STROBE DATA 1 DTAT 2...

  • Page 214: Usb (Universal Serial Bus) Interface Specifications

    If you want to know which characters are in each symbol/character set, print the CHARSETS.PRN file from “The Print Form” option in the Direct Access Menu of the Remote Printer Console Program. S - 4 S P E C I F I C A T I O N S...
  • Page 215 The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see character set of Roman 8. S P E C I F I C A T I O N S S - 5...
  • Page 216 S - 6 S P E C I F I C A T I O N S...

  • Page 217: Index

    22-19 printer 22-18 scanner 22-17 CNG tones 1-4 computer requirements 12-2 contrast 6-4 Control Center. See Brother Control Center control panel 1-2 converting telephone wall outlets 2-11 copy(ies) 10-1 contrast 10-3 quality 22-8 reducing 10-4 single 10-1...
  • Page 218 cover page composing 6-7 custom comments 6-8 for all faxes 6-9 for next fax only 6-8 printed form 6-9 credit card numbers, storing 7-6 custom telephone features 2-13, 22-8 Customer Service i date and time setting 4-1 delayed fax 6-10 dialing access codes 7-6 automatic fax redial 6-5...
  • Page 219 sending 6-1 automatic fax redial 6-5 automatic transmission 6-4 broadcasting 7-5 canceling from memory 6-7 contrast 6-4 cover page. See cover page delayed 6-10 from memory (dual access) 6-5 in real time 6-6 manual transmission 6-5 overseas 6-10 polling 6-12. See also polling resolution 6-4 timer for delayed sending 4-5 using multiple settings 6-1...
  • Page 220 4-4 Print Priority key 14-7 printer, cleaning 22-18 printer drivers, installing 12-4, 12-11, 12-12 iMac USB 23-1 printer emulation 14-1 printer jam 22-4, 22-5 printing 14-1 density 5-4 difficulties 22-7 to 22-13 driver 14-1 envelopes. See envelopes resolution S-2...
  • Page 221 ® Link for DOS users 13-1 installing iMac™/Macintosh ® Windows ® Windows using Brother Control Center 15-1 Multi-Function Link ScanSoft™ PaperPort speaker volume 4-4 specifications S-1 Speed Dial changing 7-2 dialing 7-4 storing 7-2 Standard. See resolution Station ID (fax header) 4-2 Federal regulation 4-3 suggestions.
  • Page 222 22-7 DOS setup printing 22-10 incoming calls 22-7 paper handling 22-11 phone line connections 22-7 printer difficulties 22-8 printing or receiving faxes 22-7 scanning difficulties 22-9 sending faxes 22-7 software difficulties 22-9 video capture 22-10...

  • Page 223: Remote Retrieval Access Card

    Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
  • Page 224 Fold Fold R - 2...
  • Page 225 Brother International Corporation (Canada) Ltd. Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only. We cannot recommend using them overseas because it may violate the...

This manual is also suitable for:

Mfc 9600 - laser printer - 12 ppm

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