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10
SERVICE
HOW TO CONNECT WITH US
BEFORE YOU CALL FOR SERVICE have the following information available:
Model number: The model number is located on the front cover of the user manual and also on your cash register receipt.
Proof of purchase by the original owner.
IF YOUR PRODUCT IS DAMAGED
Call the Vermont Castings
1-844-586-4660
Do not return to the store for replacement of damaged or defective parts. Vermont Castings
ensure that all in-stock replacement parts arrive at your home within 3 – 10 business days.
Concealed Damage: If damage is unnoticed until merchandise is unpacked, resolve issue by contacting Vermont
Castings
Customer Care immediately. Missing or damaged parts should be claimed within 30 days of purchase.
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LOCATE YOUR FIRE PIT MODEL AND SERIAL NUMBER
Fill out your fire pit details below.
MODEL:
DATE OF PURCHASE:
Call the Vermont Castings
Customer Care Hotline
1-844-586-4660
CONTACT US 1-844-586-4660
Customer Care Hotline
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Customer Care will
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