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Problem
Mains plug is not sitting prop-
erly in the socket or is not
Appliance does not
plugged in.
work.
Socket has no voltage.
Fuse is not intact.
No wash cycle set.
Wash cycle does
not start.
Door is not closed properly.
Cycle was not started.
Valve is closed.
Door is not closed properly.
There is a kink in the water in-
Appliance is not re-
let hose.
ceiving water.
The water inlet hose is
clogged.
Filter on inlet is clogged.
Water is not being
Outlet hose is clogged or bent.
pumped.
Lint trap is clogged.
Water is draining
even though the
Outlet hose is too low.
appliance is not
pumping.
Inlet or outlet hose is not
Water is leaking
screwed on tightly enough.
out ("leaking" appli-
ance).
Lint trap not closed properly.
Transport security device(s)
wasn't/weren't removed.
Appliance is un-
Appliance was not installed or
steady or vibrating
aligned properly.
strongly.
The laundry in the drum is
heavy or distributed unevenly.
The imbalance correction sys-
Spin cycle is not
tem for imbalanced drum loads
running or is slow.
is running.
During the wash
cycle, no water
can be seen in the
This is not an error. The water is at the bottom of the drum.
drum through the
glass panel.
Malfunction
Possible causes
Troubleshooting table
Solutions, tips
Plug it into the socket properly.
Check fuse; switch on if necessary.
Replace fuse.
Select the desired wash cycle using the
cycle selector (2).
Properly close the door (must hear it
'snap' shut).
Press the "Start/Pause" button (7)
Open valve.
Close door properly.
Check water inlet hose; dismantle if
necessary and re-align.
Clean the filter on the water inlet hose
(see page EN-25).
Clean the filter on the inlet (see
page EN-25).
Check outlet hose; dismantle if neces-
sary and re-align.
Clean the lint trap (see page EN-25)
Place outlet hose higher.
Screw down inlet or outlet hose down
tighter.
Properly close the lint trap (see
page EN-25).
Remove transport safety device(s).
Install or align appliance properly.
Stop washing and restart to distribute
the laundry more evenly.
No error. Once the laundry is distributed
evenly, the spin cycle starts automati-
cally.
Page EN-33
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