Motorola CLP Series Troubleshooting Manual page 2


We are not receiving any audio out of our radios
o First, we want to make sure that they are truly not receiving any audio. Are they getting
a chirp when they turn the radio on and press the menu button? If so, then they are
getting audio... however they just need to be reprogrammed to their existing units.
Follow programming steps above!

We are getting constant beeping in our radios
o We need to troubleshoot to determine what type of beeping they are receiving. There
are two types or beeping that they may be encountering:

1: Roger beep-this is a chirping sound that is sent out at the end of a
transmission. To test for this, have them press the PTT button for around a
second and then listen for a chirp when they release the button. If they hear the
chirp and confirm that is the one that they are getting then we know the issue.

2: Low Power Beep-This is two short double beeps that will repeat every few
seconds when a battery reaches critical level. To test, have them short press the
power button and listen for the voice prompt. If the prompt says "power level
critical" then that is the reasoning for the beeping sound. Have them charge the
batteries and see if that eliminates the issue. If they charge the batteries and
get the same beeping noise then the battery is defective.
WSI

To fix a Roger beep, first turn the radio off. With the radio off, press and
hold the + button and the Power button until the radio turns on. Test
with each radio to make sure the feature is turned off on every unit. If
the feature is still active on even one radio, then all of the radios will
continue to hear it.

Check the date on the barcode underneath the battery. If the radio is
less than a year old, then the battery will be covered under warranty. If
the radio is more than a year old then the battery is no longer covered.
They will need to purchase new batteries.
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