Maintaining Your Acoustimass-10 Speakers; Troubleshooting; Customer Service - Bose Acoustimass 10 Series I Owner's Manual

Maintaining Your Acoustimass

Troubleshooting

If you have a problem with your Acoustimass-10 speakers, turn off your sound source and
try the solutions below. If you still have a problem, contact your Bose
service. Or, to contact Bose directly, refer to the inside back cover of this guide.
Problem
• Make sure the power cord of the receiver is plugged into an
System does not
function at all
• Be sure to select a source at the receiver (video, CD, tuner).
• Check the speaker connections. Turn the unit ON.
No sound
• Increase the volume.
• Disconnect any headphones.
• Make sure speaker cable is not damaged.
Sound is distorted
• Reduce the volume of any external components connected to
No bass
• Make sure the speaker connections at the receiver or amplifier
Not enough or too
• Move the Acoustimass module closer to a wall or corner to
much bass
No stereo sound • To get the full performance benefit, your Acoustimass-10

Customer service

For additional help in solving problems, contact Bose customer service. See the inside back
cover for Bose customer service offices and phone numbers.
12
®
-10 Speakers
What to do
operating AC wall outlet and that the unit turned on.
the receiver.
are correct (+ to + and - to -). If you are using in Dolby Pro-Logic
mode, check that surround sound is turned ON. If you are using
AC-3 programming, verify that the settings are correct at the
receiver. Be sure the source material (laser disk or broadcast
programming) is Dolby AC-3 encoded.
increase bass. Move it farther from a wall or corner to decrease
bass.
speakers must be connected to a HiFi Stereo VCR or Stereo
television.
December 20, 2001
®
dealer to arrange for
AM183644_01_V.pdf