Troubleshooting - Bosch NWC-0495-20P Operating Instructions Manual

104 en | Troubleshooting
11

Troubleshooting

If you cannot resolve a fault, please contact your supplier or
system integrator or go direct to Bosch Security Systems Cus-
tomer Service.
The version numbers of the internal processors can be viewed
on a special page. Please note this information before contact-
ing Customer Service.
1.
2.
The following table is intended to help you identify the causes
of malfunctions and correct them where possible.
Malfunction
No image transmis-
sion to remote loca-
tion.
No connection estab-
lished, no image
transmission.
V 2.5 | 2007.6
In the address bar of your browser, after the unit IP
address enter
/version (for example 192.168.0.80/version).
Write down the information or print out the page.
Possible causes
Defective camera.
Faulty cable connections.
The unit's configuration.
Faulty installation.
Wrong IP address.
Faulty data transmission
within the LAN.
The maximum number of
connections has been
reached.
Operating Instructions
Solution
Connect a local monitor to the
camera and check the camera
function.
Check all cables, plugs, contacts
and connections.
Check all configuration parame-
ters.
Check all cables, plugs, contacts
and connections.
Check the IP addresses (terminal
program).
Check the data transmission with
ping .
Wait until there is a free connec-
tion and call the transmitter again.
Bosch Security Systems
Dinion IP