Troubleshooting; Led Indicators; Resolving Problems; Customer Service - Bosch NDC-225-PI Installation And Operation Manual

IP Camera 200 Series
8

Troubleshooting

8.1

LED indicators

The camera has LEDs on the front and the rear panel that show
the operating status and can indicate possible malfunctions.
Power LED
Does not light up: Camera is switched off.
Lights red: Startup in progress.
Lights green: Camera is switched on.
Flashes green: Video connection established.
Flashes red: Camera is faulty, for example, following failed
firmware upload.
8.2

Resolving problems

The following table is intended to help identify the causes of
malfunctions and correct them when possible.
Malfunction
No image
transmission to
remote location.
No connection
established, no
image transmission.
8.3

Customer service

If a fault cannot be resolved, please contact your supplier or
system integrator, or contact Bosch Security Systems
Customer Service directly.
The Installer should write down all information regarding the
unit so that it can be referenced for warranty or repair. The
Bosch Security Systems
Possible causes
Faulty cable connections. Check all cables, plugs,
The unit's configuration.
Faulty installation.
Installation and Operation Manual
Troubleshooting | en 101
Solution
contacts and
connections.
Check all configuration
parameters.
Check all cables, plugs,
contacts and
connections.
AR18-10-B012 | v1.5 | 2011.01