Customer Support; Matrox Web; Technical Support; Information We Need - Matrox NRG User Manual

Customer support

Matrox web

Our web site has product literature, press releases, technical material, a sales office list, trade show
information, and other relevant material. Visit the Matrox website at www.matrox.com/video.

Technical support

Matrox values your business and offers professional support for your Matrox product.
If your product was purchased through a Matrox dealer, contact your dealer for product support.
This is the quickest and most effective method of technical assistance. Your dealer is familiar with your
complete system.
If your product was purchased through Matrox, contact your Matrox representative or visit our
technical support Web site at www.matrox.com/video/support.

Information we need

Please give a complete description of the problem, and include:
 Matrox product serial number, model number, revision number, and firmware number.
Source specifications.


View your warranty information

Matrox makes warranty information available on the Matrox site
(www.matrox.com/video/en/support/warranty/).

View the third party software notices

Matrox makes third party software notices and/or additional terms and conditions available on the
Matrox site (https://thirdpartylicenses.matrox.com).

Register your Matrox product

Please register online (www.matrox.com/en/video/apps/registration/login) for customer support,
new product announcements, and information on special offers and upcoming events.
Matrox NRG User Guide 24