Hardware supplied ...........................6 Hardware required (sold separately) ......................7 Optional hardware (sold separately) ......................7 More information ............................7 Connecting your devices and powering up Matrox NRG ........8 Matrox NRG unit rear connections ......................8 About the Matrox NRG rackmount ..................9 Connection overview ..........................9 Replacing power supply units ................
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GPIO pinouts ............................22 Pinout mapping ........................23 Customer support ....................24 Matrox web ............................24 Technical support ..........................24 Information we need ......................24 View your warranty information ......................24 View the third party software notices ....................24 Register your Matrox product .......................24...
Matrox safety information To ensure safe and reliable operation of your Matrox product, to avoid personal injury, and to prevent damage to your computer or Matrox hardware, read the following guidelines. Installation and operation Read and retain all instructions. Only use your Matrox product according to the ...
Don’t attempt to open or repair your Matrox product. Don’t attempt to open or repair a replaceable power supply module. If there’s a fault with your Matrox product, review your Matrox warranty for more information. Matrox NRG User Guide...
QuadHead2Go Series, and Monarch EDGE Series. Up to five appliances can be powered by a single NRG unit. The NRG units come equipped with two 300 watt power supply modules, either of which can be replaced without interrupting the power output to the connected appliances.
* All NRG-compatible Matrox appliances include IEC power cables that can also be used with Matrox NRG. For North America only, use a cord set (provided by Matrox) bearing P/N FCABLE050 with the NRG. If needed, you can purchase additional cables from Matrox.
100-240V input Connector Description DIN 4-Pin 1 x 12V / 3A output, 4 x 12V / 5A output. Make sure any connected Matrox device supports the connector’s power rating. Connect a network cable to this connector. GPIO A low profile DB-9 connector which provides GPIO (General Purpose I/O) that can indicate if a power module has failed, as well as provide a reset switch to reconfigure the device.
About the Matrox NRG rackmount Matrox NRG comes pre-installed on a standard 1RU rackmount shelf. If you have a single unit NRG model, there is space on the shelf for another Matrox appliance next to it. Matrox NRG-5-1DB (single unit model) For more information on how to install other devices on the shelf, go to our website at: https://www.matrox.com/en/video/products/rackmount-kit-instructions.
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As the Matrox NRG does not come with an IEC 60320 C13 power cable, you can use the cable included with the Matrox appliance you intend to use with Matrox NRG, or any locally sourced IEC 60320 C13 cable that meets local regulatory requirements.
Although the power supply modules can be replaced at any time, NRG includes a stiffener bar that must be physically removed before you can remove either module.
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Slide the locking lever to unlock the power supply module from the Matrox NRG unit. Locking levers Pull on the handle to remove the module from the Matrox NRG unit. Pull handles to remove Insert the new module until the locking lever clicks into place, then re-attach the stiffener bar.
Connecting to a network using a static IP If you want to set your Matrox NRG to a static IP address, you can do so with the NrgIpSetup application. Setting Matrox NRG to a static IP will reboot your Matrox NRG device. A reboot can take up to 30 seconds and will result in a power cycle for any connected devices.
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The application opens and automatically detects any Matrox NRG device(s) on your network (it must be on the same subnet). Since all Matrox NRG devices are set to DHCP by default, the fields will all have values of zero (0) initially.
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. For more information on these fields, contact your network Gateway administrator. Click to apply the new network settings and reboot the Matrox NRG device. This will result in a power cycle of all connected devices. (Optional) Click to open your default browser and go to the Matrox Launch Webpage NRG user interface.
Updating Matrox NRG You can remotely update the Matrox NRG units on your network by using the Matrox NRG updater application NRGupdater.exe. The updater application is in the zip file you download from the Matrox website and extract to your computer.
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If selected, the Matrox NRG will automatically reboot when the update is complete, causing all connected devices to perform a power cycle. Click Update When done, click Close Your Matrox NRG unit has been updated. Matrox NRG User Guide 17...
IP address to connect. If you have the Matrox NRG-5-2DB model (i.e. two NRG units on the tray), each unit has its own dedicated IP address. When you connect to one of the units, you will see an “A” or “B” as a suffix to the device name.
Validating your Matrox NRG setup After connecting your NRG device, we recommend you validate your connection setup and network discovery before you continue. Description of LEDs The LEDs on your device provides information to help you troubleshoot. The following describes the LED on your NRG device.
Power-on switch External LEDs Power 1 LED per PSU module Ethernet 5 power status LEDs Communication protocol Ethernet Communication speeds 10/100 Mbps Communication security SSH, SSL, HTTPS, certificate support Communication (other) DHCP, Static IP, password protection Matrox NRG User Guide 20...
Password reset * Shows the status of the 12V power outputs. General Overall dimensions (LxWxH) 1 RU (19 x 11.45 x 1.75 inches) Dimensions of NRG unit on tray 8.5 x 9.6 x 1.7 inches (LxWxH) Weight Single unit: 2500 g...
Users must be careful not to exceed the maximum electrical specification for the GPIO of 20V d.c. and 0.75 A. For example, using a 12V d.c. power source, the minimal load resistance should be 16 Ohms as per Ohm law. Matrox NRG User Guide 22...
Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance. Your dealer is familiar with your complete system.