Troubleshooting - Paramount Fitness BLT-999W-13/42 User Manual

Disconnect power before performing any maintenance and allow the fireplace to cool before servicing.
Only a qualified service person should service and repair this electric fireplace.
Warning : Turn off the fireplace and let it cool down completely before service
SYMPTOM
Fireplace doesn't work.
Flame is not moving.
Dim or poorly visible flame or
glass pebbles aren't glowing.
Flame sputters.
Remote control does not work.
Circuit breaker trips or fuse
blows when the unit is on.
Heater does not provide heat
when turned on.
Appliance turns off and will not
turn on.
TEMPERATURE LIMITING CONTROL
This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe temperature, (115
degrees Celsius) the heater will automatically turn off. To reset: Unplug unit from wall, wait for 5 minutes,plug back in and
continue to use.

TROUBLESHOOTING

POSSIBLE CAUSES
Fireplace inner components are
overheating or the home circuit breaker
has tripped.
Wiring may be loose or the flame motor
may be defective.
LED lights are burnt out or the wiring is
loose.
Flame motor is defective.
Low battery.
Master switch is in "OFF" position.
Improper circuit current rating.
Thermal switch has been tripped. Circuit
breaker has been tripped.
Appliance has overheated and its safety
device has caused the thermal switch to
disconnect. House circuit breaker has
tripped. Unplug the appliance, allow
to cool for 15mins, then plug back in.
Reset the house circuit breaker.
CORRECTIVE ACTION
Reset switch by turning master switch
off and waiting for 5mins, then
turning it back on.
Call customer service for instructions.
Call customer service for instructions.
Call customer service for instructions.
Change the battery for remote
control. Check to make sure the
master switch is turned on.
Call customer service for instructions.
Turn the unit off and unplug the unit
for 5mins. Plug back in and turn on
the unit.
Turn off circuit breaker that supplies
electricity to the unit, wait 5mins,
then flip circuit breaker back on
Unplug the appliance, allow to cool
for 15mins, then plug back in.
Reset the house circuit breaker.
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