Kinetico PREMIER XP Series Owner's Manual page 15

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If your Kinetico water system is installed outside or in an area that is not heated,
you may want to take precautionary measures to prevent damage to your unit
from freezing.
NOTE: Kinetico's warranty doesn't cover damage to your system due to freezing.
If you have questions about your Kinetico water system, or if you suspect that it isn't
working properly, contact your local, authorized Kinetico dealer.
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Kinetico water systems are intended for use on microbiologically safe water
supplies. If the inlet water supply's safety is compromised for any reason
(for example a "Boil Alert" from a municipal supply or positive bacteria test
on a well), you should by-pass the system until bacteriological safety has been
restored. You should then contact your Kinetico dealer to sanitize the system
before returning the system to service.
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If the inlet water supply contains iron, it is a good idea to use salt that contains
an iron cleaning additive (for example, Kinetico Salt with Iron Fighter* additive).
The iron cleaning additive will prevent iron from fouling the resin and keep your
system in optimal condition. Alternately, you can add iron cleaning agents in
powder form to the brine tank when you replenish the salt supply. Contact your
Kinetico dealer for additional information about iron cleaning.
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The regenerant in the brine tank can, under certain conditions, solidify and form a
"salt bridge" preventing the system from making brine for regeneration. Conditions
known to contribute to salt bridging include high humidity, low water and salt
consumption, or the use of potassium chloride (KCl). If a salt bridge occurs, you
can attempt to break up the solidified salt by carefully poking the salt with a stick
or broom handle.
*Iron Fighter is a licensed trademark of Cargill, Incorporated.
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