Troubleshooting
Vertical streaks appear when you are shooting a very bright subject.
The smear phenomenon is occurring and white, black, red, purple, or other streaks appear on
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the image. This phenomenon is not a malfunction.
Noise appears in the image when you view the screen in a dark place.
The camera is attempting to increase the visibility of the screen by temporarily brightening
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the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
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Set [Red Eye Reduction] to [On] (page 55).
Shoot the subject at a distance closer than the flash range using the flash.
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Light the room and shoot the subject.
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Dots appear and remain on the screen.
This is not a malfunction. These dots are not recorded (page 3).
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Cannot shoot images in succession.
The internal memory or "Memory Stick Duo" is full. Delete unnecessary images (page 30).
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The battery level is low.
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Viewing images
Your camera cannot playback images.
Press MODE to change to the playback mode (page 28).
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The folder/file name has been changed on your computer.
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When an image file has been processed by a computer or when the image file was recorded
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using a model other than that of your camera, playback on your camera is not guaranteed.
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The camera is in USB mode. Delete the USB connection.
The date and time are not displayed.
(Screen display switch) button is turned off (page 25).
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The image appears rough right after playback starts.
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The image may appear rough right after playback starts due to image processing. This is not a
malfunction.
The image does not appear on the TV screen.
Check [Video Out] to see if the video output signal of your camera is set to the color system of
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your TV (page 62).
Check whether the connection is correct (page 64).
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If the USB cable is connected to the USB terminal, disconnect it.
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