Messages - Blackberry 950 Installation And User Manual

144 Frequently asked questions – Messages

Messages

Why did I have two messages on my handheld before I turned
on the radio?
N
These two messages are Welcome messages to help you learn
how to use the BlackBerry Handheld for the first time.
Why are my messages not being sent out?
You can tell that messages have not been sent because they have a
clock icon beside them.
N
Check that the handheld's radio modem has been turned on,
and that you are within range of network coverage. See page
18 for information on how to turn on the radio.
N
Check the
handheld has been activated on the network. If the
field in this screen is
your handheld activated.
N
You can manually attempt another transmission of your
message by resending it. As long as there is a clock icon beside
the message when you resend it, another attempt is made to
transmit the original message. A copy is not sent. See page 76
for more information on how to resend messages.
Why am I not receiving all my messages?
There are several reasons why email may not be forwarded to your
handheld.
N
Have you set filter rules?
make sure the messages you want to receive are being
forwarded.
BlackBerry Internet Edition – Installation & User's Guide
screen to ensure that your
, call 1-877-BLK-BERRY to have
Pending
Check your web-based filters to
Status