FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation.
• Consult the dealer or an experienced radio/TV technician for help Industry Canada Certification This device complies with Industry Canada RSS 119, under certification number 2503 195 366A. DOC Class B compliance This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,”...
Contents FCC compliance statement (USA) ...3 Industry Canada Certification ...4 Important safety information ...9 Welcome to your wireless solution ...13 New for version 2.0...14 Upgrading to version 2.0 ...15 Contents of your package ...15 System Requirements ...16 About this guide...16 About Research In Motion...17 Customer support ...17 Get to know your handheld...19...
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Using the Desktop Software...55 Installation and setup ...55 Loading handheld applications ...56 Backing up files from handheld to the PC ...57 Synchronizing email and PIM...60 Redirecting email ...62 Summary ...65 Composing and sending messages...67 Setting message options...67 Setting level of importance ...69 Sending peer-to-peer messages...70 Sending one-time messages...72 Sending messages to many contacts ...73...
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Marking a message as unread...111 Marking all messages read ...112 Summary and tips...113 Using the Address Book ...115 Setting Address Book options ...115 Adding addresses ...116 Viewing addresses ...120 Editing addresses ...120 Deleting addresses ...121 Searching addresses...122 Summary and tips...122 Managing Tasks and Appointments...125 Using the Tasks function ...125 Using the Calendar function ...129...
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Resetting the handheld ...172 Specifications...175 Research In Motion Limited Software License Agreement.179 Terms and Conditions...179 Limited Warranty...183 Index ...189...
Important safety information Please read these safety instructions and the operation instructions provided in this manual before operating the handheld or its cradle. Retain these instructions for future use. Remember to follow any special regulations governing the use of the handheld and always switch it off in areas where radio devices are forbidden, or when it may cause interference or danger.
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RIM in conjunction with the handheld is not permitted as it may cause hazards. Do not place the RIM 950 Wireless Handheld or its docking cradle on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, causing serious injury to a child or adult, and serious damage to the handheld.
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Never spill liquid of any kind on the handheld. Do not use the handheld near water (for example near a bathtub, or a sink, in a wet basement, near a swimming pool, etc.). The RIM 950 Wireless Handheld and its cradle should be situated away from heat sources, such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
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Unplug the cradle before cleaning. Do not use liquid or aerosol cleaners. Rather, use a damp cloth to clean the unit. Failure to observe all these instructions will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.
Welcome to your wireless solution BlackBerry is a mobile email solution that includes the RIM 950 Wireless Handheld, cradle, Desktop Software, and flat-rate airtime on a nationwide wireless data network. Equipped with a 132X65 screen, RIM’s “always on, always connected” wireless technology...
Power Off: Turn off the handheld at night or on weekends if you wish. New for version 2.0 The handheld (pre-installed with BlackBerry version 2.0 software) now supports folder management, which lets you file messages on the handheld. When you first reconcile email with your handheld (using the Intellisync tool), your desktop folder structure is transferred to the handheld.
Day, Week, Month, or Agenda. The updated Desktop Software lets you turn off email redirection if you are using the BlackBerry Enterprise Server. You can also specify the desktop folders from which you want email to be redirected. See the Redirector Settings online help for more information.
You must have the Desktop Redirector (Redirector.exe) running on a computer with a continuous connection to the company’s Exchange Server. Use of the Desktop Redirector is not required if email will be redirected by the BlackBerry Enterprise Server. You have a Microsoft Exchange email account if: •...
Welcome to your wireless solution — About Research In Motion Tips provide information about performing tasks and offer different options to perform tasks. A summary, including a list of relevant tips, is included at the end of each chapter. The handheld has two display options: Large Font and Small Font. Throughout this guide, the graphics depicting the handheld’s LCD screen show the Large Font display option.
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Welcome to your wireless solution — Customer support • Email: help@blackberry.net • Web: www.blackberry.net Installation and User’s Guide...
Get to know your handheld This chapter will help you get acquainted with your handheld before you start sending and receiving email. Handheld components Figure 1: Front view of handheld Here are some details on the handheld’s main components: LCD screen The LCD screen is your interface with functions such as composing and reading messages, setting tasks and appointments, viewing and editing contact information, customizing device options, and...
Get to know your handheld — Handheld components In low light conditions, you can increase the readability of the LCD by using the backlighting feature. To activate backlighting, press the key three times. The backlight will shut off automatically if you do not press any keys or use the trackwheel for more than 10 seconds.
Get to know your handheld — Installing the battery When you receive a new message and remove the handheld from the holster within five seconds, notification (based on how you’ve set it) stops and the most recently received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain marked unread.
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Get to know your handheld — Installing the battery To remove the battery cover, slide the lock to the right and pull the cover up and off. Once you have removed the battery cover, remove the old battery and insert a new one. When inserting the new battery, make sure that the connectors are aligned for the correct polarity.
Get to know your handheld — Turning on your handheld Note If your handheld does not turn on after you have inserted the AA alkaline battery, then either the AA alkaline battery is too low or the internal lithium battery is discharged. Allow the AA alkaline battery to recharge the internal lithium battery by leaving the handheld turned off for 6 to 8 hours.
Get to know your handheld — Description of keys Description of keys The following chart describes special keyboard and trackwheel combinations that will help you navigate, compose messages, and configure options on the handheld. TRACKWHEEL Installation and User’s Guide Function Scrolling and selecting •...
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Get to know your handheld — Description of keys ALT characters The orange symbol characters, printed in orange above the alphabetic keys. • Press the character you type. • Press and hold the affect all characters. • Press the backlighting. An ‘A’...
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Get to know your handheld — Description of keys SHIFT Installation and User’s Guide Function Capitalize alpha characters • Press the SHIFT next character that you type. • Press and hold the so that all letters are capitalized. • Press and hold the letter to capitalize it. This feature only works when Key Rate is set to Slow or Fast in the Screen/Keyboard screen.
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Get to know your handheld — Description of keys Carriage returns, select highlighted items • Press the carriage return, moving your cursor to a ENTER new line. • Press the item. Instead of clicking the trackwheel to select the item, you can press the to perform your task.
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Get to know your handheld — Description of keys SPACE Symbols screen As described in the chart above, you can press the Select Symbol screen. The following characters are available for you to insert into your message: Installation and User’s Guide Function Delete characters ahead of cursor, delete messages...
Get to know your handheld — Description of keys To select a symbol, either scroll to a symbol and click, or press the associated alpha key under the desired symbol. You will return to your message with the symbol inserted. LCD interface The handheld’s LCD screen is composed of the Home screen, function screens that are launched from the Home screen, and...
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Get to know your handheld — Description of keys The following chart shows each function icon and describes the corresponding function: Icon Messages Compose Saved Messages Search Messages Address Book Calendar Tasks Installation and User’s Guide Description Receive, read, reply to, compose, forward, save, file, and delete messages.
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Get to know your handheld — Description of keys Icon Set the alarm on the handheld to sound daily. Alarm Compose, edit, and delete important notes and memos. MemoPad Perform basic mathematical operations. Calculator Customize the way the handheld notifies you of messages;...
Get to know your handheld — Description of keys Function menus Menus provide a list of options for the current function. You can open a function screen’s menu by clicking the trackwheel; the menu appears on top and covers approximately half of the screen’s width. Icons and graphical tools Home screen components The Home screen appears when you turn on the handheld.
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Handheld status icons These icons appear on the handheld’s LCD screen to indicate battery power, coverage levels, and keyboard modes. Icon Battery power indicator Coverage strength indicator Data is being sent Data is being received key mode is activated key mode is activated SHIFT lock mode is activated Unread messages waiting...
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Get to know your handheld — Description of keys Message status icons These icons appear on the handheld’s LCD screen to indicate the status of pending, sent, and received messages. Icon Message is being sent Message has been sent out to the network Message sent to another handheld PIN number has been delivered Message pending (will be sent later)
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Icon Status of message is high Scrolling through options The handheld provides alternate methods of performing the same function (e.g. using hotkeys instead of the trackwheel). In particular, there are four ways to change the configurable options on your handheld. These alternatives apply to all screens where you can change options, such as in the Date/Time, the New Appointment, or the Daily Alarm screens.
Get to know your handheld — Setting the date and time These icons appear on the handheld’s LCD screen to indicate positions within fields, lists, menus, and screens. Icon Indicates the cursor position You are at the bottom of a menu or screen; scroll the trackwheel up to view more items.
Get to know your handheld — Setting message notification Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Device Options screen. Setting message notification You can customize the way the handheld notifies you when you receive a message.
Get to know your handheld — Using password protection Using password protection By setting a password for your handheld, you ensure greater security against others using the handheld. You can specify the length of time that the handheld is idle before the password security screen appears.
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Get to know your handheld — Using password protection Note If you have entered information in the Owner screen of the Options function, it will appear on the password security screen. We recommend that you include your own (or your company’s) contact information in case the handheld is lost.
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Get to know your handheld — Using password protection In the Security Timeout field, set how much idle time should pass before the password security screen will appear. Press the key to scroll through your options. Release the SPACE key once you have set the field to your preference. Click the trackwheel to view the menu.
Get to know your handheld — Using password protection The password security screen appears and you will need to enter your password to use the handheld. Note The information you entered in the Owner screen of the handheld options will appear on the password security screen.
Get to know your handheld — Summary and tips To disable password protection Once you disable your password, the password security screen will no longer appear. In the Home screen, scroll to the OPTIONS icon and click. In the Device Options screen, scroll to Security and click. A dialog box appears, asking you to type your password.
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including setting the date and time, setting message notification, and enabling password protection. You’re now ready to start sending email. Getting to know your handheld - Tips • Press the first letter of an item in an options list, menu, or choice list to jump directly to the item.
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Get to know your handheld — Summary and tips Installation and User’s Guide...
Start sending email Now that you’re more familiar with the handheld, you can start sending and receiving email! The following steps will help you get started: Turn on the radio. Register with the wireless network (if necessary). Install the Desktop Software on your PC. Connect the handheld to your PC using the cradle.
Start sending email — Registering with the network You will notice that the TURN WIRELESS ON icon was an antenna, but when you select the icon, the function name changes to TURN WIRELESS OFF and the icon changes to an airplane. The airplane icon is a reminder to turn off your handheld’s radio when on an airplane, in a hospital, or any place where it may interfere with other radio transmissions and frequencies.
One Setup window asks you to select the method of email redirection: either the BlackBerry Desktop Redirector or the BlackBerry Enterprise Server. If you are unsure as to which method you’ll be using to redirect email from your Inbox to your handheld, contact your IT administrator.
Start sending email — Connecting the handheld to your PC screen, using the default paths and names recommended for the Desktop Software. When Setup is complete, you may choose to open the README file and run the Desktop Software right away. After installation when you have restarted your PC, you will be prompted to choose an email box profile from a drop-down list (your profile is usually your name).
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Start sending email — Connecting the handheld to your PC Secure the handheld in the cradle by inserting the connector port on the bottom edge of the handheld into the connector prongs of the cradle and press firmly in place. Note If the password is enabled, you must enter it before you can connect to the desktop.
If your company will be redirecting email to your handheld using the BlackBerry Enterprise Server software, you do not have to run the Desktop Redirector. Please ensure that your IT administrator has set up your handheld on the BlackBerry Enterprise Server. You can still use the Redirector Status window to view your email redirection status.
Sending a message You can send a message to an existing contact or add a new contact while composing your message. Note You can also compose a message while in the Messages, Address Book, or Saved Messages screens. Click the trackwheel to view the menu.
Start sending email — Reading a message The Messages screen shows a list of message headers for each message you’ve sent or received; the header includes the time sent or received, the recipient or sender, and the subject line. You will see one of the following icons to the left of the message header to indicate the message’s status.
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In the Messages screen, scroll to the new message (the message header with an unread message icon beside it) and click to view the menu. Select Open Message by clicking again. Open messages quickly by double-clicking the trackwheel. The new message appears on your screen. Scroll down to read the entire message.
Start sending email — Summary Note If you slide the handheld out of the holster within five seconds of notification, the notification stops and the most recently-received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain closed and marked unread.
Using the Desktop Software The Desktop Software can synchronize your messages, contacts, appointments, memos, and tasks between your PC and handheld. You can also backup any important information from the handheld to your PC, edit the Address Book and AutoText files, restore data back to the handheld, configure email redirection settings, and load new applications onto the handheld, all using the Desktop Software’s convenient Windows interface.
Using the Desktop Software — Loading handheld applications Loading handheld applications If necessary, use the Application Loader tool to update the software on the handheld and add any new applications that might be available. Note Before updating your handheld with new software using the Application Loader, use the Backup and Restore tool to save any important information from the handheld to your PC.
Using the Desktop Software — Backing up files from handheld to the PC delete the information on your handheld (including your messages and address book entries). If you select this check box, ensure that any important information is backed up first. In the Applications section, select the check box if you wish to erase the applications from your handheld before loading updated ones.
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Using the Desktop Software — Backing up files from handheld to the PC the entries on your PC. You can also import your PC’s Address Book entries onto your handheld. Note Before updating your handheld with new software using the Application Loader, use the Backup and Restore tool to save any important information from the handheld to your See the online help topic “Advanced backup and restore”...
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Using the Desktop Software — Backing up files from handheld to the PC To restore files back to the handheld Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Backup and Restore. The Backup and Restore window appears.
Using the Desktop Software — Synchronizing email and PIM Synchronizing email and PIM Using the Intellisync tool, you can reconcile email messages and synchronize your PIM applications. Note See the online help for complete instructions on reconciling your email and for specific information based on the PIM application you use on your PC.
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Using the Desktop Software — Synchronizing email and PIM and deletes on either system by selecting “Synchronize moves and deletes”. Note If you select the second option, you need to select which location should dominate if a message has been moved or deleted on both the handheld and the desktop.
Using the Desktop Software — Redirecting email In the Intellisync window, click Configure PIM... to customize your Configuration window appears. Select a PIM application (Address Book, Calendar, MemoPad, or Tasks) and click Choose. In the Choose Translator window, select the PC program (called the “translator”) that you use and click OK.
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If your company uses the BlackBerry Enterprise Server to redirect email, the Desktop Redirector does not have to be running in order for your email to be redirected.
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Using the Desktop Software — Redirecting email BCC fields of the message. Note If the body of your messages aren’t being redirected from your PC to the handheld, check to see how these messages are addressed to you. If you are addressed in the Cc field of the message, the default filter will not redirect the body of the message to you.
arriving at your desktop that meets the condition(s) will be subject to this filter. When you have selected the conditions that must be fulfilled for this filter, decide whether the message will be forwarded to the handheld, forwarded with Level 1 notification, forwarded with only the header, or held at your PC.
Composing and sending messages In the previous chapters of this guide, you learned about your handheld’s main components, the general procedures required for sending and reading messages, and the Desktop Software’s tools. This chapter explains the different features that the handheld offers for advanced composing and sending capabilities.
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Composing and sending messages — Setting message options To set message options In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, click the trackwheel to view the menu. Scroll to Options and click. The Message List Options screen appears. Scroll to the field you would like to set, then press the through your options.
Composing and sending messages — Setting level of importance Click to view the menu. Scroll to Options and click. In the Message List Options screen, set the Delete On field to Desktop and Handheld. To test this feature, delete a message on your handheld which you no longer need.
Composing and sending messages — Sending peer-to-peer messages The Current Message Options screen appears. In the Importance field, press the level of the message you are composing from Normal to High. Click to view the menu. Scroll to Save Options and click. You return to the message you are composing.
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Composing and sending messages — Sending peer-to-peer messages number. If you know the PIN of another handheld, you can use that number to send a peer-to-peer message to that handheld directly. Note PIN messages do not go through your desktop. They will not appear in your desktop Inbox or Sent Items lists.
Composing and sending messages — Sending one-time messages number, the checkmark will change to a “D” when the message has been delivered to all the recipients’ handhelds. Note To find your PIN number, check the information in the Status screen of the Options function. You can also find out your PIN number by placing your handheld in the cradle and running the Desktop Software.
Composing and sending messages — Sending messages to many contacts Sending messages to many contacts You can send a message to more than one recipient and choose whether recipients are addressed directly (To), carbon copied (CC), or blind carbon copied (BCC). See the Address Book chapter for information on adding contacts to your Address Book.
Composing and sending messages — Customizing the auto signature Note When you add a recipient to your message, the same send method (Email or PIN) must be used for all. By default, the send method selected for the main recipient will be used for all.
Composing and sending messages — Attaching Address Book entries Select the recipients of the message by following the standard email message procedure (shown on page 51). In the Subject field, type <confirm>, followed by your subject line. Note You will have to use the Select Symbol screen (press SPACE See page 83 for more information.
Composing and sending messages — Using AutoText The Attach: screen appears, listing all of your contacts’ names. Scroll to a contact and click to view the menu. Scroll to Use Address and click. You return to the To: screen and you can see that your message now contains an Address Book attachment.
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Composing and sending messages — Using AutoText • Automatically insert punctuation and symbols into your message without using the Note There are several shortcuts built into the AutoText function for inserting macros into messages. These shortcuts include inserting the time, date, etc. See page 78 for more information on creating AutoText entries using macros.
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Composing and sending messages — Using AutoText To add a new AutoText entry You may want to customize your AutoText database by adding specific AutoText entries. In the Home screen, scroll to the OPTIONS icon and click. The Device Options screen appears. Scroll to AutoText and click.
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Composing and sending messages — Using AutoText You will be prompted with two fields: When I type (for the keyword) and Replace it with (for what should appear instead). For this example, enter a short form for the date in the When I type field.
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Composing and sending messages — Using AutoText to edit. Click the trackwheel to view the menu. Scroll to Edit Item and click. The Edit AutoText screen appears. Press trackwheel to scroll horizontally while you make your edits. Make your changes to the current entry. Click the trackwheel to view the menu.
Composing and sending messages — Automatic formatting You return to the AutoText screen and you can see that the entry is no longer listed. To perform an AutoText search Rather than scrolling through your list of AutoText entries, you can perform a search to find an entry quickly.
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Composing and sending messages — Automatic formatting • If you want any other characters to be capitalized, press and hold the character key until it becomes capitalized. You must have the Key Rate (Options>Screen/Keyboard) option set to either Slow or Fast for this feature to work. See page 156 for details on setting the Screen/Keyboard options.
Composing and sending messages — Inserting symbols Number lock You can activate number lock (num lock) mode to type numbers without holding down the mode is activated and you can enter numbers in any screen. Press again to turn off num lock mode SHIFT Inserting symbols You can enhance your messages by inserting symbols from the...
Composing and sending messages — Summary and tips You return to your message in the To: screen and the symbol has been inserted. You can also insert international characters/characters with accents into your messages. When composing a message or entering text, press and hold a letter key while rolling the trackwheel to scroll through international characters/ characters with accents.
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Composing and sending messages — Summary and tips Composing and sending messages - Tips AutoText • While composing a message, press br + bracket. • While composing a message, press ld + date. • While composing a message, press lt + time.
Receiving and reading messages In this chapter, you will learn about your options for received messages, how to receive more of a long message, and how to open file and Address Book attachments. When you receive a new message, the handheld will display visual notification on the Home screen, and may provide other notification, depending on how you have set your notification options.
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Receiving and reading messages — Received message options Reply to Message — Send a reply to the sender of the open message, without including the original text. (See Reply with Text below.) Reply to Message is the default menu option. Reply to All —...
Receiving and reading messages — Receiving long messages Next Unread — Closes the current message and opens the next unread message if unread messages exist. Previous Message — Closes the current message and opens the previous message. Next Message — Closes the current message and opens the next message.
Receiving and reading messages — Sending file attachments Once you have selected More, the remaining part of the message will be sent to you. It will appear at the end of the existing part of the message. Press message where you last left off. Note You can also return to the Messages screen and you will be notified when the handheld receives the remaining part of...
Receiving and reading messages — Managing Address Book attachments You can type a message before you click to view the menu and select Send Message. The sent message will include the file attachment. You return to the Messages screen where you can view the sent message’s status.
Receiving and reading messages — Adding contacts to Address Book Click the trackwheel to view the menu. Scroll to Save Address and click. The attachment is added to your Address Book and you return to the open message. Adding contacts to Address Book When you receive a new message from someone who is not currently in your handheld’s Address Book, you can add the address from the open message.
Receiving and reading messages — Summary and tips Summary and tips In this chapter, you’ve learned about reading and receiving messages. You can set received message options, retrieve long messages, manage file attachments, open address book attachments, and add attachments to your Address Book. Now that you know the basics of reading and receiving email, you are ready to learn more about managing messages.
Managing messages Chapters 4 and 5 discuss the features and functions that the handheld provides for sending and receiving messages. Now, find out how you can organize, customize, and search your list of messages more efficiently. Filing messages Once you have installed the Desktop Software and have synchronized your handheld and your PC, you can file messages into folders.
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Managing messages — Filing messages In the File Message screen, select the folder in which you want to store the message. You can expand the folders that appear in the File Message screen to go to one of your Inbox subfolders. Click to view the menu, then select Open Folder by clicking again.
To review filed messages After a message has been filed, you can verify the message placement by opening the message and scrolling to the top of the screen. The Folder field will indicate in which folder the message is filed. Saving messages Save important messages by copying them to a separate list.
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Managing messages — Saving messages Return to the Messages screen by clicking to view the menu, scrolling to and clicking Close. Exit to the Home screen. In the Home screen, scroll to the SAVED MESSAGES icon and click. The Saved Messages screen appears and you can see that the message has been copied to this folder.
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Scroll to Delete Message and click. A dialog box appears, asking if you want to delete the message. Click Yes. Note If you have deleted the message from the Messages screen and then delete it from the Saved Messages screen, the message will no longer be on your handheld. If you have chosen to delete messages from both the handheld and the desktop during email reconciliation, the message will be moved to the Deleted Items folder on your...
Managing messages — Searching messages When you’ve finished composing, click the trackwheel to view the menu. Choose to save again or to send the message. Searching messages Use the handheld’s search function to locate specific messages. You can specify and save the terms of several searches and use them at any time.
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In the In field, press the search for the name that you have entered. Choose from From field, Any Address Field, To field, Cc field, or Bcc field. Select the folder in which you want to search for messages. The default is All Folders, but you can select a specific folder.
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Managing messages — Searching messages only the received messages, or only the saved messages which match your search terms. After you have set the terms of your search, click the trackwheel to view the menu. To perform a one-time search without saving any of the terms that you have specified, scroll to Search and click.
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To edit a search In the Home screen, scroll to the SEARCH MESSAGES icon and click. The Search Messages screen appears. Click the trackwheel to view the menu. Scroll to Recall Search and click. Your saved searches are listed. Select the search that you want to edit then click to view the menu.
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Managing messages — Searching messages The Search Messages screen appears. Click the trackwheel to view the menu. Scroll to Recall Search and click. Your saved searches are listed. Select the search that you want to edit then click to view the menu. Scroll to Select Search and click.
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A dialog box appears asking if you are sure you want to delete the selected searches. Click Yes to delete the search. You return to the Search Messages screen and you can see that the search is no longer listed. To search for the sender When you have a received message selected in the Messages screen, you can search for all messages received from that contact.
Managing messages — Deleting messages Deleting messages Although the handheld has ample memory for storing messages, you should delete unnecessary messages in order to manage the list more efficiently. Note If the handheld’s memory is full and you receive new messages, the handheld will delete the oldest messages in the Messages screen to accommodate new ones.
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You return to the Messages screen and you can see that the message is no longer listed. Note If you request more of a message, you should not delete the message until you have received all the information. See page 87 for more information on receiving long messages.
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Managing messages — Deleting messages To delete multiple messages You can delete all messages prior to a particular date by selecting a date field. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, scroll to a date field. With the date field selected, click to view the menu.
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To delete messages on the handheld and the desktop You can configure the Messages screen so that messages deleted on your handheld are deleted on your desktop (and vice versa) each time you reconcile email. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, click to view the menu.
Managing messages — Editing messages Editing messages After you have a sent a message, you can edit its text, add or change the recipient, or change the send method. In the Home screen, scroll to the MESSAGES icon and click. In the Messages screen, scroll to a sent message that you want to edit and click to view the menu.
Managing messages — Marking a message as unread In the Messages screen, scroll to the message that you want to resend and click to view the menu. Select Open Message by clicking again. The text of the message will appear. Click to view the menu. Scroll to Resend Message and click.
Managing messages — Marking all messages read The message will be marked unread. Note You can also mark an open message unread by clicking to view the menu, scrolling to Mark Unread and clicking again. You can also mark multiple messages as unread. In the Messages screen, hold the trackwheel to select trackwheel to view the menu.
All messages in the list will be marked as read. You can also mark a set of messages as read. In the Messages screen, hold the trackwheel to select more than one message. Click the trackwheel to view the menu. Scroll to Mark Read and click. Summary and tips In this chapter, you learned how to manage your messages more effectively.
Using the Address Book The handheld contains an Address Book for storing various contact information. The Address Book allows you to keep a customized record of email addresses, mailing addresses, titles, and pager, fax, business, and home phone numbers. You can include PIN numbers for contacts who also have handhelds.
Using the Address Book — Adding addresses option is set to Yes. • Allow Duplicate Names: Select whether or not you want to allow more than one entry for the same name. By default, this is set to Yes. Scroll to the field you would like to set, then press the key to scroll through your options.
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Type your contact’s information and press field. You can also type your contact’s full name in the First or Last field and press First field and the last name will appear in the Last field. Note You can have up to three email addresses for the same Address Book entry.
Using the Address Book — Adding addresses Address Book fields The New Address screen has the following fields: First: Type your contact’s first name. This field supports alpha- numeric and symbol characters. Last: Type your contact’s last name. This field supports alpha- numeric and symbol characters.
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Home: Type your contact’s home phone number. This field supports numeric characters and the ‘–‘, ‘+’, ‘x’ and ‘.’ characters without having to hold down the symbols library (press Mobile: Type your contact’s mobile phone number. This field supports numeric characters and the ‘–‘, ‘+’, ‘x’ and ‘.’ characters without having to hold down the symbols library (press Pager: Type your contact’s pager number.
Using the Address Book — Viewing addresses Country: Type your contact’s country. This field supports alpha- numeric and symbol characters. Notes: Type any reference notes you would like to keep about your contacts. This field supports alpha-numeric and symbol characters. Press the key for a new line.
In the Address Book screen, select the Address Book entry that you want to edit and click to view the menu. Scroll to Edit Address and click. In the Edit Address screen, use the trackwheel to move from field to field. Press the through the text to make your edits.
Using the Address Book — Searching addresses You return to the Address Book screen and you can see that the entry is no longer listed. Note You can also delete addresses in the Edit Address and View Address screens. Searching addresses The handheld’s powerful search tool enables you to go directly to a specific contact so you do not have to scroll through a lengthy address list.
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chapter you will learn about managing your tasks and appointments. Using the Address Book - Tips • Press the associated key on the keyboard while in number fields (like PIN) to insert numbers without using the • Press to insert the “@” and “.” characters in an Email field. SPACE •...
Managing Tasks and Appointments The handheld includes a Tasks function and a Calendar function to help you manage and schedule appointments and tasks. Use the Tasks function to make a list of tasks to be completed. Use the Calendar function to keep track of appointments and events, including the duration of the appointment, the location, and any additional notes.
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Managing Tasks and Appointments — Using the Tasks function The Tasks Options screen appears, displaying the following two options: • Sort By: Select how you want to sort the tasks in your Tasks screen. Choose from Subject, Priority, Due Date, or Status.
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Managing Tasks and Appointments — Using the Tasks function Release the SPACE preference. Click to view the menu, then scroll to Save Task and click. Your new task will be listed in the Tasks screen with one of the following three icons beside it, depending on the task’s status. Icon The task has been completed.
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Managing Tasks and Appointments — Using the Tasks function Due: Select the date by when the task is to be completed. Your options are None or By Date. If you select None, no due date will be recorded for this task. If you select By Date, you can select the date on which this task is due.
Managing Tasks and Appointments — Using the Calendar function You return to the Tasks screen and you can see that the task is no longer listed. Note Delete all completed tasks by scrolling to Delete Completed and clicking. You can also delete tasks in the Edit Task screen. To change a task’s status In the Home screen, scroll to the TASKS icon and click.
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Managing Tasks and Appointments — Using the Calendar function In the Calendar screen, click to view the menu. Scroll to Options and click. The Calendar Options screen appears, displaying the following three options: • First day of week: Set on which day your week starts. By default, this option is set to Sunday.
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Managing Tasks and Appointments — Using the Calendar function Day view This view displays all appointments for the given day. The subject of the appointment appears beside the start hour and a sidebar spans the length of the appointment. Week view This view displays all appointments for the current week;...
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Managing Tasks and Appointments — Using the Calendar function the bar for afternoon appointments will typically appear near the bottom of the date. Agenda view This view displays only the days on which you have appointments, allowing you to see your “agenda”. The appointments appear in chronological order starting with the earliest appointments at the top.
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Managing Tasks and Appointments — Using the Calendar function In the Reminder field, select how early you want to be notified of the appointment. If you do not wish to be reminded of the appointment, set this field to None. If the appointment will occur regularly, set the Recurrence field to reflect how often the appointment should appear in your calendar.
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Managing Tasks and Appointments — Using the Calendar function Appointment fields The New Appointment screen contains the following fields: Subject: Type the subject for the appointment. Location: Type the location where the appointment is to be held. Start Date: Select the start date of the appointment. The default is today’s date.
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Managing Tasks and Appointments — Using the Calendar function In the New Appointment screen, add the information for your appointment. In the Recurrence field, press the Recurrence screen appears. In the Recur field, press the appears on screen. Your options are: Day, Week, Month, and Year.
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Managing Tasks and Appointments — Using the Calendar function In the End field, set the specific date on which the recurring appointment should end. (By setting this field to Never, you will have a constant recurring appointment.) Note If you set your appointment to recur weekly, you can specify the day(s) of the week on which it should recur.
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Managing Tasks and Appointments — Using the Calendar function In the Calendar screen, select a day that has appointments and click to view the menu. Scroll to View Appointments and click. The appointments for the selected day are listed. Note When you view appointments in Month view, you are not switching your view.
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Managing Tasks and Appointments — Using the Calendar function In the Calendar screen, click the trackwheel to view the menu. Scroll to Next (or Previous) and click. The next (or previous) day, week, or month is shown. Note In Agenda view, you will see the next or previous day with appointments scheduled.
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Managing Tasks and Appointments — Using the Calendar function The Edit Appointment screen appears, displaying all of the details for the appointment. Edit the information in any of the fields. To edit the Date, Start Time, End Time, or Reminder fields, press SPACE key once you have set the field to your preference.
Managing Tasks and Appointments — Summary and tips trackwheel to view the menu. Scroll to Delete Appointment(s) and click. A dialog box appears, asking if you want to delete the appointment. Click Yes. If your appointment is a recurring appointment, you can delete all occurrences of the appointment or just the one you have selected.
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Managing Tasks and Appointments — Summary and tips Managing tasks and appointments - Tips Calendar • Press D to switch to Day view. • Press W to switch to Week view. • Press M to switch to Month view. • Press A to switch to Agenda view.
Using the MemoPad and Calculator The handheld contains a MemoPad for recording lists, notes, or other important information that you type aside from email messages. A Calculator function is also included, which helps you to perform simple mathematical operations. Using the MemoPad function You can use the MemoPad function to add, edit, view, and delete important memos.
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Using the MemoPad and Calculator — Using the MemoPad function Type a title for your memo and press body of the memo. Once you have finished composing the memo, click to view the menu. Select Save by clicking again. You return to the MemoPad screen where your new memo appears in alphabetical order.
Using the MemoPad and Calculator — Using the Calculator function When you have finished making changes to your memo, click to view the menu. Select Save by clicking again. Note You can clear the Title field and the entire body of a memo. Scroll to the field that you want to clear (either the Title field or the body) and click to view the menu.
Using the MemoPad and Calculator — Summary and tips The Calculator screen appears. Use the keyboard to enter the first number of the mathematical calculation. Using the trackwheel, scroll to the operator you want and click. Enter the next number of the mathematical calculation. Using the trackwheel, scroll to the equal sign and click.
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Using the MemoPad and Calculator — Summary and tips the Calculator screen. In the next chapter you’ll find out how to customize your handheld’s options. Using the MemoPad and Calculator - Tips MemoPad • Press T to go to the top memo in the list. •...
Customizing your handheld’s options In the “Get to know your handheld” chapter, you learned about the procedure for setting message notification options. Now, refer to this chapter to learn how to customize the handheld’s many other options to suit your specific needs. Setting the alarm The handheld has an Alarm function that you can set to tone at the same time every day.
Customizing your handheld’s options — Customizing handheld options Once you have set the Alarm to your preference, click to view the menu. Scroll to Save Options and click. Note When the alarm sounds, press any key to silence it. This action will not disable the alarm;...
Customizing your handheld’s options — Handheld options Scroll to the field that you want to change, then press the key to scroll through your options. Release the you have set the field to your preference. Once you have set the options to your preference, click to view the menu.
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Customizing your handheld’s options — Handheld options Weekend On: Set the handheld to turn on automatically at a specific time on the weekend Weekend Off: Set the handheld to turn off automatically at a specific time on the weekend. Note Both Weekday and Weekend options have an Enable/ Disable field.
United States. Subscribers in each respective country will have their home country as the default setting. Note It is possible to get a BlackBerry service that allows you to switch dynamically between both Canada and the United States. There is an additional charge for cross-border roaming.
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Customizing your handheld’s options — Handheld options Status: Shows the status of the network. It is set to either Pending or Active, depending on what you have specified in the Roaming field. Note You can re-register with the network in the Network Settings screen.
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Customizing your handheld’s options — Handheld options to Medium, High, or Escalating, the handheld will vibrate twice when a new message arrives. The default is Low. Note The Escalating option provides you with quiet notification progressing to louder notification. Number of Beeps: Select the number of beeps the handheld should make before notification stops.
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Customizing your handheld’s options — Handheld options Consider PIN Level 1: Select whether or not you want PIN messages to be considered level 1 priority. Choose from either Yes or No. The default is Yes. If you set this field to Yes and have the Level 1 Notify Only field set to Yes, you will be notified of Level 1 messages, PIN messages, and pending appointments only.
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Customizing your handheld’s options — Handheld options Key Rate: Set the speed (Slow, Fast, or Off) at which your cursor moves whenever the and held. The default setting is Slow. Note For all other keys, the Key Rate setting controls an auto capitalization feature.
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Customizing your handheld’s options — Handheld options Battery: Shows the percentage of remaining battery life. Memory Free: Shows the amount, in bytes, of available RAM. File Free: Shows the amount, in bytes, of available memory to store messages, address entries, and AutoText entries. PIN: Shows the handheld’s address number.
Customizing your handheld’s options — Summary Serial Db Access: Shows the current version of the Backup and Restore protocol DLL. UI: Indicates the current version of the User Interface. Summary In this chapter, you discovered how to customize your handheld’s options.
Frequently asked questions This chapter includes answers to some common questions about the handheld. Alarm Why is my alarm not sounding when I’ve set the time? • Ensure that you have enabled the alarm by setting the Alarm On/Off field to ‘On.’ When the alarm is set, a bell icon appears on the Home screen.
Frequently asked questions — Storage on the notification options of the handheld. • Avoid using the handheld for long messages. The Reply With Text feature also makes your messages longer and drains the battery faster. • Avoid using the backlighting feature because it requires a lot of power.
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handheld off. In the Home screen, scroll to and click the POWER OFF icon on the functions list. • When you want to turn the handheld back on, simply click the trackwheel. What should I do if I won’t be using my handheld for a longer period of time? Products that use alkaline batteries require special storage procedures.
Frequently asked questions — Home screen in the Security tab of the Desktop Software’s Redirector Settings tool. Note If you do not reset the date and time, messages will arrive with the date of January 1 and will be placed at the bottom of your Messages screen.
The backlighting on my display screen keeps disappearing. • The LCD backlighting will turn off after 10 seconds if you have not pressed a key or the trackwheel. Messages Why did I have two messages on my handheld before I turned on the radio? •...
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Redirector to forward your email, your desktop computer must be on any time you want to receive messages on your handheld. If your company is using the BlackBerry Enterprise Server to forward your email, you do not need to leave your PC turned on.
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filters appear in your list reflects the order that they will be applied to new messages. You should check to see if one of your filters is preventing desired messages from being redirected to the handheld. What should I do if a message is returned? A returned message will have an ‘x’...
Frequently asked questions — Punctuation click. While composing a message, type a question in the message body that requires a response, then press Type Responses:, then press Create your list of responses, pressing response option. When you have finished composing your list of responses, press view the menu.
See page 24 for information on the functions. • Other punctuation marks are included in the symbols library which you can open by pressing information on how to insert a symbol. • You can also insert international/accented characters into your messages.
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Frequently asked questions — Desktop Software messages might not be redirected to your handheld unless you have specified email redirection from the folder. See the Redirector Settings online help for more information. • Check the Filter rules that you have set through the Redirector Settings tool.
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Frequently asked questions — Desktop Software The Address Book Import window appears. Select names from the Global Address List and click Import names over. Once you’ve copied all the names you want, click the OK button. The Advanced window now shows a file called Address Book in the Desktop File Databases list.
Frequently asked questions — Resetting the handheld Why should I generate new keys? How often should this be done? • Messages are encrypted when they are sent between your PC and the handheld. Your handheld can only receive messages that were sent with the correct encryption. You need to generate keys to establish the random encryption codes that enable your PC to communicate with your handheld.
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Frequently asked questions — Resetting the handheld inserted into this hole to press the reset button, restarting and restoring the handheld to normal operation. Note You can also reset the handheld by simultaneously pressing Messages and other information stored on the handheld will not be lost.
Specifications Other features: Ports: Power Battery: Power Supply: Temperature Operating: Storage: Relative Humidity: Radio specifications Network Support Interface Protocols: Installation and User’s Guide Real-time clock; audible alarm; AutoText and Address Book updates RS-232 compatible serial port at operating speeds up to 115 200 baud •...
Frequency Transmitting: Receiving: Regulatory compliance Handheld Complies with: 896 to 902 MHz, 12.5 kHz Channels 935 to 941 MHz, 12.5 kHz Channels FCC Part 15 Class B, Part 90 Industry Canada RSS 119 Installation and User’s Guide Specifications...
You in conjunction with the BlackBerry Handheld Product (the “Product”), regardless of whether the SOFTWARE is the BlackBerry Desktop Software or software residing Product. The term SOFTWARE includes all related software, regardless of the form in which...
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Research In Motion Limited Software License Agreement This does not imply any rights future upgrades SOFTWARE. COPYRIGHT; RESTRICTIONS 3.1 The SOFTWARE is owned by RIM and is protected by Canadian, US and international copyright laws. therefore, treat the SOFTWARE like other material.
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Research In Motion Limited Software License Agreement implied warranties conditions relating SOFTWARE to the extent they are not disclaimed below are limited days. warranty does not extend to any disk or other media that has been damaged as a result of accident, misuse, abuse, or as a result of service or modification by anyone other than RIM.
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RIM bears no responsibility whatsoever for any software applications developed by GoAmerica Inc. and provided to you for use in conjunction with the BlackBerry Handheld Product, and shall in no event be liable for any damages caused by such software applications. Any software applications developed by GoAmerica Inc., whether or not provided in conjunction with the...
BlackBerry Hardware will be free from defects in workmanship and materials for a period that is the shorter of (i) one (1) year from the date that the BlackBerry Hardware was first purchased by YOU as an original end-user and (ii) the period ending upon your breach of the End-User’s Agreement entered into when YOU ordered the...
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Rental Warranty Period, the Applicable Warranty Period will expire upon the earlier of YOU failing to pay any applicable charge or fee or three years from the date the BlackBerry Hardware was first put into service. Please consult your BlackBerry Handheld Installation &...
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Wireless Solution Providers for events or damages resulting from such reliance or the failure of the wireless data service to perform or to be available for your use of the BlackBerry Solution, including, without limitation, the lack of service coverage in the area in which YOU wish to use the BlackBerry Solution.
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WARRANTY, OR UNDER ANY OTHER LAW OR FORM OF ACTION. ANY EXTERNAL BATTERIES PROVIDED WITH THE BLACKBERRY HARDWARE ARE PROVIDED AS IS, AND ARE NOT, FOR PURPOSES OF THIS WARRANTY, PART OF THE BLACKBERRY HARDWARE. YOU ASSUME THE RISK OF USING ANY ACCESSORY NOT PROVIDED AS PART OF THE BLACKBERRY SOLUTION.
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Limited Warranty the warranty to be voided. Thus, the above limitations or exclusions may not apply to YOU. This Limited Warranty is to be construed in Canada under the laws of the Province of Ontario and in the United States under the laws of the State of Texas, except for any body of law governing conflicts of law.
Index about Research In Motion, 17 this guide, 16 activating your handheld, 23 adding addresses, 116 appointments, 132 attachments from messages, 91 attachments to messages, 75 autotext entries, 78 autotext entries using a macro, 78 contacts from messages, 92 memos, 143 tasks, 126 address book adding entries, 116...
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Index automatic on/off, description of, 151 autotext adding entries, 78 adding entries using a macro, 78 deleting entries, 80 description of, 77 editing entries, 79 searching for entries, 81 using to compose messages, 76 backlighting, 29 backup and restore backing up handheld files, 58 importing address book entries from PC, 58...
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sent messages, 110 task status, 129 tasks, 128 chart of hot keys, 24 components handheld, 19 LCD screen, 29 composing description of, 13, 30 messages, 51, 67 messages to multiple contacts, 73 one-time messages, 72 peer to peer messages, 70 saving messages while composing, 99 using autotext, 76...
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