Blackberry 950 Installation And Getting Started Manual
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Blackberry 950 Installation And Getting Started Manual

Blackberry 950 Installation And Getting Started Manual

Wireless handheld software version 2.6
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BlackBerry Wireless
Handheld
Software Version 2.6
Installation and Getting Started Guide

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  • Page 1 BlackBerry Wireless Handheld Software Version 2.6 Installation and Getting Started Guide...
  • Page 2 2.6 and desktop software version 3.6. © 1997-2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion”...

  • Page 3: Fcc Compliance Statement (Usa)

    FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that might cause undesired operation.

  • Page 4: Industry Canada Certification

    Industry Canada Certification The RIM 950 Wireless Handheld™ complies with Industry Canada RSS 119, under certification number 2503 195 366A. IC Class B compliance This device complies with the — Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,”...

  • Page 5: Table Of Contents

    Contents FCC compliance statement (USA) ...3 Industry Canada Certification...4 Important safety information... 7 RIM 950 Wireless Handheld ...10 RIM 957 Wireless Handheld ...11 Welcome to your wireless solution ... 13 Understanding your BlackBerry solution...15 Is this the correct guide for me? ...18 About this guide ...19...
  • Page 6 Using the keyboard and trackwheel...59 Activating backlighting ...64 Navigating the applications...64 Additional components...73 Configuring handheld options...74 Tips for getting to know your handheld...76 Product information... 77 HAPTER RIM 950 Wireless Handheld ...78 RIM 957 Wireless Handheld ...81 Index ... 85...

  • Page 7: Important Safety Information

    Important safety information Please read these safety instructions and the operation instructions provided in this manual and in the Handheld User Guide before operating the handheld or its cradle. Retain these instructions for future use. Remember to follow any special regulations governing the use of the handheld and always switch it off in areas where radio devices are forbidden, or when it might cause interference or danger.
  • Page 8 RIM or supplied by RIM or an authorized RIM accessories supplier. Use of any accessory or attachment that is not supplied or approved for use by RIM in conjunction with the handheld is not permitted as it might cause hazards. BlackBerry Wireless Handheld...
  • Page 9 Do not place the handheld or its cradle on any unstable surface, such as a cart, stand, tripod, bracket, or table. It might fall, causing serious injury to a child or adult, and serious damage to the handheld. Use only those battery types specified in this Installation and Getting Started Guide.

  • Page 10: Rim 950 Wireless Handheld

    Important safety information RIM 950 Wireless Handheld Unplug the cradle from the wall and refer the handheld and cradle for service to qualified service personnel if: • liquid has been spilled or objects have fallen into the handheld or cradle •...

  • Page 11: Rim 957 Wireless Handheld

    RIM 957 Wireless Handheld Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 12 Failure to observe all safety instructions contained in this manual will void the Limited Warranty, and might lead to suspension or denial of services to the offender, or legal action, or both. BlackBerry Wireless Handheld...

  • Page 13: Welcome To Your Wireless Solution

    Welcome to your wireless solution BlackBerry™ is an end-to-end wireless solution that integrates with your email account, providing a wireless extension of your email mailbox. It is a totally integrated package that includes advanced wireless handhelds, desktop tools, enterprise server software, and airtime on a wireless data network.
  • Page 14 MemoPad: Add, edit, and delete memos. • Tasks: Add, edit, and delete tasks, and mark tasks as complete. • BlackBerry Browser: Browse and save web pages and view web page addresses. • Printer Manager: Send messages and file attachments to a remote printer and set printer options.

  • Page 15: Understanding Your Blackberry Solution

    BlackBerry Web Client. You can continue to use the Application Loader, Backup and Restore, and Intellisync tools of the BlackBerry Desktop Software. Email redirection settings are configured on the BlackBerry Web Client web site. Consult your service provider’s documentation for more information on this web site and your account.
  • Page 16 Contact your service provider for more information on available services. Your ISP email account must support POP3 email redirection for you to take advantage of this integration option. Refer to the BlackBerry Web Client Online Help for more information. Integration with enterprise email account...
  • Page 17 Software, you do not need to run the desktop redirector to forward your email messages. You can use all the tools of the BlackBerry Desktop Software with this integration option. Email redirection settings are configured with the desktop software’s Redirector Settings tool.

  • Page 18: Is This The Correct Guide For Me

    Is this the correct guide for me? This Installation and Getting Started Guide is the correct guide for you if you have little or no experience with operating a BlackBerry Wireless Handheld. This guide provides you with the steps that you must complete to set up your handheld.

  • Page 19: About This Guide

    Quick Reference Card - This card provides shortcuts and tips for using your handheld. • BlackBerry Web Client Online Help - If you integrate your handheld with an email account using the BlackBerry Web Client, you configure your email settings in the BlackBerry Web Client.
  • Page 20 Exchange, pertains to handhelds that are set up with a Exchange Microsoft Exchange enterprise email account using the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector. You have a Microsoft Exchange email account if Microsoft Outlook® is your email client and if, in Outlook, on the Tools menu, you click Services, the dialog box lists Microsoft Exchange Server as a service.

  • Page 21: About This Release

    You can set the date and time on your handheld to a 12-hour or 24- hour clock. The screen depictions in this guide use the 12-hour clock. About this release This release of the BlackBerry Wireless Handheld contains the following new features: • Attachment Viewing: Open file attachments in document or spreadsheet view.

  • Page 22: Contents Of Your Package

    • docking/charging cradle • holster • BlackBerry Wireless Handheld Installation and Getting Started Guide • Quick Reference Card • installation CD containing desktop software and online Handheld User Guide If an item in this package is missing or is not working properly, contact your point of purchase.
  • Page 23 Domino Server version 4.6 or version 5.0 that can receive email Domino messages from the Internet. Integration To set up your BlackBerry Web Client account, you must have access to the Internet. You must also have Netscape with new or Navigator version 4.08, 4.58, or later patches, or Microsoft ISP email Internet Explorer version 5.01, 5.5, 6.0, or later patches.
  • Page 24 Welcome to your wireless solution BlackBerry Wireless Handheld...

  • Page 25: Chapter 1 Getting Started

    Chapter 1 Getting started This section provides information on the following topics: • Before you begin • Setting up your handheld • Inserting the battery • Connecting the cradle to your computer • Charging your handheld • Turning on and turning off your handheld •...

  • Page 26: Before You Begin

    (pager-sized handhelds) connect the cradle to your computer charge your handheld (palm-sized handhelds) turn on the handheld turn on the handheld radio register with the network install the desktop software confirm the handheld-to-desktop connection BlackBerry Wireless Handheld...

  • Page 27: Inserting The Battery

    45 for more account information. Integration with You must activate your handheld on the BlackBerry Web Client. Refer to “Integrating with a new or existing ISP new or ISP email email account” on page 46 for more information.
  • Page 28 3. Replace the battery cover by inserting the tabs on the bottom of the cover into the notches below the battery. Slide the lock to the left. Replacing the battery cover BlackBerry Wireless Handheld...

  • Page 29: Connecting The Cradle To Your Computer

    Connecting the cradle to your computer 4. Click the trackwheel to turn on the handheld. The Home screen appears. Connecting the cradle to your computer Warning: When you connect the cradle to your computer, use only the cradle that is provided by Research In Motion Limited for use with your handheld model.

  • Page 30: Charging Your Handheld

    Charging your handheld Your handheld is powered by a rechargeable, internal, lithium battery. Before you operate your handheld, familiarize yourself with proper battery use and care by reading the safety information in this guide. BlackBerry Wireless Handheld...
  • Page 31 Charging your handheld To charge your handheld Before you use your handheld, and whenever your handheld battery is low, follow this procedure to charge the internal battery: 1. Connect the power adapter to the cradle’s serial port connector. Power adapter cord Connecting the power adapter to the cradle’s port 2.

  • Page 32: Turning On And Turning Off Your Handheld

    To turn on your handheld, press the silver key. To turn off your handheld, press and hold the silver key. On the Home screen, you can also click the Turn Power Off icon. , which indicates that you should recharge your BlackBerry Wireless Handheld...
  • Page 33 Turning on and turning off your handheld Note: If you turn off your handheld using the silver key (palm-sized handheld only) or the Turn Power Off icon on the Home screen, Calendar reminders, Task reminders, and Alarm notifications do not turn on the handheld.

  • Page 34: Turning On And Turning Off The Radio

    You must turn on the radio before you can send and receive messages or use the Browser application. On the Home screen, click the Turn Wireless On icon. Notification of Battery power new items indicator BlackBerry Wireless Handheld Wireless coverage indicator...

  • Page 35: Registering With The Network

    Registering with the network Home screen - Turn Wireless On icon The Turn Wireless On icon is represented by an antenna, but when you click the icon, the application name changes to Turn Wireless Off and the icon changes to an airplane. The airplane icon is a reminder to turn off your handheld radio when you are on an airplane, in a hospital, or in any place where your handheld might interfere with other radio transmissions and frequencies.
  • Page 36 Active, contact your point of purchase for customer support. You might need to register your handheld after you load new applications using the desktop software’s Application Loader tool. Refer to the Application Loader Online Help for more information. BlackBerry Wireless Handheld...

  • Page 37: Installing The Desktop Software

    One of the Setup windows prompts you to select the method of email redirection: either the BlackBerry Enterprise Server or the Microsoft BlackBerry Desktop Redirector. If you are unsure of the method you use to redirect email messages from your Inbox to your Exchange handheld, ask your system administrator for this information before you begin the installation.
  • Page 38 BlackBerry Enterprise Server or the BlackBerry Desktop Redirector. After you complete the setup for your enterprise email account, activate your handheld on the BlackBerry Web Client. 9. Click Next. Integration with The Select Email System window appears.
  • Page 39 Windows XP, 2000, or NT, but it might not appear if your operating system is Windows 98 or Me. 13. Select whether you want your BlackBerry Desktop Software shortcuts to be available to anyone who logs in to your computer or to only you.

  • Page 40: Adding Handheld Applications To The Desktop Software

    You can verify whether handheld applications have been added. 1. On the Windows taskbar, click Start. Select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager appears. 2. On the Help menu, click About Desktop Manager. The About Desktop Manager screen appears.

  • Page 41: Desktop Software

    Contact your system administrator or service provider for more information. 1. Close the BlackBerry Desktop Manager window. 2. Download the handheld applications that you want to add to your desktop software. Note: You are solely responsible for verifying that the handheld applications that you download are appropriate for, and compatible with, your handheld.

  • Page 42: Connecting To The Desktop Software

    3. Start the desktop software: on the Windows taskbar, click Start and select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager appears. Note: If you enable a password on your handheld, you must type it on your computer before you can connect to the desktop software.

  • Page 43: Loading Handheld Applications

    Loading handheld applications 5. Click Detect. A warning dialog box prompts you to verify that your handheld is connected properly. 6. Click OK. The software notifies you when the handheld has been detected. Note: A dialog box with the message Handheld not found appears on your computer if the desktop software cannot detect your handheld on a serial port.
  • Page 44 Chapter 1: Getting started 2. Start the desktop software: on the Windows taskbar, click Start and select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager appears. Note: If the software on your handheld is not current, the Application Updates Available dialog box appears.

  • Page 45: Integrating With An Enterprise Email Account

    Integrating with an enterprise email account If you have integrated your handheld with an enterprise email account using the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector, follow these steps to continue configuring your handheld. generate an encryption key...

  • Page 46: Redirecting Email

    Ask your system administrator whether your company is using the BlackBerry Enterprise Server Software to redirect your email. You do not need to run the BlackBerry Desktop Redirector if your handheld is enabled on the BlackBerry Enterprise Server. Integrating with a new or existing ISP...

  • Page 47: Activating Your Account

    Consult your service provider’s documentation for more information on activating your BlackBerry Web Client account. For details on how to perform any of the functions on the BlackBerry Web Client web site, click Help on any of the site’s web pages. Sending a test email message After you configure your handheld, you are ready to send and receive email messages.

  • Page 48: Reading Your Test Email Message

    4. Type the email address that is associated with your handheld. 5. Click the trackwheel to view the menu. Click Continue. 6. Type a subject in the Subject field and press the Enter key. Compose your message. 7. Click the trackwheel to view the menu. Click Send. You return to the Messages screen.

  • Page 49: Setting The Date And Time

    Setting the date and time Tip: To open a message quickly, on the Messages screen, select the message and double-click the trackwheel. Setting the date and time After you have sent and received your first wireless email message, you should set the date and time so that messages appear with the correct time stamp.

  • Page 50: Date/Time Fields

    The Date/Time screen contains the following fields: Date: Set the current date. Time: Set the current time. Time Zone: Select your time zone. Your handheld automatically adjusts the time according to the time zone. Format: Select a 12-hour or 24-hour clock. Date/Time screen BlackBerry Wireless Handheld...

  • Page 51: Using Password Protection

    Using password protection Using password protection Set a password for your handheld to provide greater security. If your handheld is idle for a specified amount of time, you must type your password to use it again. You can also activate the Lock screen manually by clicking the Lock icon on the Home screen.
  • Page 52 A dialog box prompts you to type a password with at least four characters. 4. Type a password. Click the trackwheel. Type your password again to verify it. Security screen - Verify New Password dialog box BlackBerry Wireless Handheld...
  • Page 53 Using password protection 5. In the Security Timeout field, press the Space key to set how much idle time should pass before the Lock screen appears. 6. Click the trackwheel to view the menu. Click Save. You return to the Device Options screen. To lock the handheld After you enable your password on the Security screen, you can lock your handheld at any time.

  • Page 54: To Change Your Password

    Chapter 1: Getting started Warning: If you type your password incorrectly five times, you are prompted to type blackberry before you can continue. For any subsequent password attempts, the characters that you type are displayed in the Enter Password dialog box.
  • Page 55 Using password protection Security screen menu - Change Password item 5. Type a new password with at least four characters. Click the trackwheel. Type your new password again to verify it. 6. Click the trackwheel to view the menu. Click Save. You return to the Device Options screen and your password is changed.
  • Page 56 4. In the Password field, press the Space key to change the field to Disable. 5. Click the trackwheel to view the menu. Click Save. Security screen menu - Save item You return to the Device Options screen and the password is disabled. BlackBerry Wireless Handheld...

  • Page 57: Chapter 2 Getting To Know Your Handheld

    Chapter 2 Getting to know your handheld This section provides information on the following topics: • Using the keyboard and trackwheel • Activating backlighting • Navigating the applications • Additional components • Configuring handheld options • Tips for getting to know your handheld...
  • Page 58 Chapter 2: Getting to know your handheld Palm-sized handheld Pager-sized handheld BlackBerry Wireless Handheld...

  • Page 59: Using The Keyboard And Trackwheel

    Using the keyboard and trackwheel Using the keyboard and trackwheel Your handheld’s keyboard contains standard alphabetic characters. To generate numbers, punctuation marks, and special characters, press the Alt key in combination with the alphabetic keys. The trackwheel helps you navigate, view, and select items on each screen.
  • Page 60 Alt key and roll the trackwheel to move the cursor vertically. Hold the Alt key and roll the trackwheel to move the cursor horizontally across lines of text. Hold the Alt key and roll the trackwheel to scroll through field options. BlackBerry Wireless Handheld...
  • Page 61 Using the keyboard and trackwheel Alt key + click Right Shift key Left Shift key (only on palm-sized handheld) Shift + scroll Alt key + Shift Installation and Getting Started Guide Function Selecting items for cut, copy, paste; hiding and moving icons on the Home screen On any screen on which you can type text, hold the Alt key and click the trackwheel to enter selection mode.
  • Page 62 Press the Delete key to erase characters to the right of the cursor. With one or more characters selected, press the Delete key to delete those characters. Press the Delete key to delete a selected message on the Messages screen. BlackBerry Wireless Handheld...
  • Page 63 Using the keyboard and trackwheel Escape key Backspace key Space key Alt key + Space Installation and Getting Started Guide Function Closing screens/menus Press the Escape key to close a menu. Press the Escape key to return to the Home screen.

  • Page 64: Activating Backlighting

    When you turn on your handheld, the Home screen appears. From this screen, you can open each of the application screens. On each application screen, you can view application menus. On some screens, you can change settings or options. BlackBerry Wireless Handheld...
  • Page 65 Navigating the applications To open applications The applications list appears on the Home screen. To open an application, scroll to an icon and click the trackwheel (or press the underlined character in the application name). Pager-sized handheld Home screen Palm-sized handheld Home screen To navigate menus Menus provide a list of available options or actions for the current application.
  • Page 66 • Use the Space key. Press the Space key until the preferred option appears. This guide uses the Space key method to describe how to set field options. Address Book screen menu BlackBerry Wireless Handheld...
  • Page 67 Navigating the applications Handheld icons Icons on the handheld screen indicate wireless coverage, battery power, handheld status, and application status, denote application screens, and provide navigational aid. Application icons The following chart shows the application icons that appear on the Home screen and describes their corresponding applications.
  • Page 68 (This is an optional application. Refer to the online Handheld User Guide for more information.) Options Set a password, customize AutoText, set the date/time, and program the automatic on/off feature. BlackBerry Wireless Handheld...
  • Page 69 Navigating the applications Icon Pager-sized Palm-sized handheld handheld Handheld status icons These icons appear on the Home screen to indicate battery power, wireless coverage levels, and keyboard modes. Icon battery power indicator coverage strength indicator charging indicator (palm-sized handheld only) data is being sent data is being received Installation and Getting Started Guide...
  • Page 70 PIN has been delivered composed email message has been saved (not sent) unread message transmission error message returned, message transmission error new, unread message has been received Description Description BlackBerry Wireless Handheld...
  • Page 71 Navigating the applications Icon message has been opened email message has been filed You can only file email messages if you have integrated your handheld with an enterprise email account. importance level of message is high Calendar icons These icons appear on the screen to indicate information for your appointments.
  • Page 72 Description Description BlackBerry Wireless Handheld...

  • Page 73: Additional Components

    Additional components Additional components Aside from your handheld, your package should include the following components. Desktop software CD The desktop software enables you to synchronize your personal information management (PIM) applications and back up and restore your handheld data. The desktop software also supports standard USB-to-serial port converters.

  • Page 74: Configuring Handheld Options

    1. On the Home screen, click the Profiles icon. The Profiles screen appears. 2. Select the profile that you want to enable. Click the trackwheel to view the menu. Click Enable. The word (On) appears beside your selection. BlackBerry Wireless Handheld...
  • Page 75 Configuring handheld options Tip: To enable a profile quickly, scroll to it and press the Space key. You can also add, edit, and delete notification profiles. Refer to the online Handheld User Guide for more information. To set the Auto On/Off feature You can set whether you want the handheld to turn on and off automatically at specified times.

  • Page 76: Tips For Getting To Know Your Handheld

    Hold a letter to capitalize it (you must have Key Rate enabled). • Press the Backspace key to close a dialog box and to return to the active application. • Press the Escape key to close a dialog box and return to the active application. BlackBerry Wireless Handheld...

  • Page 77: Chapter 3 Product Information

    Chapter 3 Product information This section provides information on the following topics: • RIM 950 Wireless Handheld • RIM 957 Wireless Handheld...

  • Page 78: Rim 950 Wireless Handheld

    Chapter 3: Product information RIM 950 Wireless Handheld Mechanical Properties Weight: Size (LxWxH): Memory: Display and control features Display: Controls: Message notification: Other features: 4.1oz (115g) without battery 3.5”x 2.5”x 0.89” landscape, (0.94” at battery compartment) R950-4 4-MB flash memory, 512-KB Full graphic LCD and backlighting;...
  • Page 79 RIM 950 Wireless Handheld Ports: Power Battery: Power supply: Temperature Recommended operating temperature range: Recommended storage temperature range: Recommended relative humidity parameters: Installation and Getting Started Guide RS-232-compatible serial port at operating speeds up to 115 200 baud • Input voltage from 5V p-p to +/- 30 V •...

  • Page 80: Radio Specifications

    900 MHz Mobitex networks Mobitex Asynchronous Communications (MASC) Protocol; RIM’s Radio Access Protocol (RAP). 896 to 902 MHz, 12.5 kHz Channels 935 to 941 MHz, 12.5 kHz Channels FCC Part 15 Class B, Part 90 Industry Canada RSS 119 BlackBerry Wireless Handheld...

  • Page 81: Rim 957 Wireless Handheld

    RIM 957 Wireless Handheld RIM 957 Wireless Handheld Mechanical Properties Weight: Size (LxWxH): Memory: Display and control features Display: Controls: Message notification: Other features: Ports: Installation and Getting Started Guide Approximately 5oz 4.6” x 3.1” x 0.70” 8-MB flash memory 1-MB SRAM Full graphic LCD with backlighting, 160x160 pixel viewing area...
  • Page 82 RIM for guidance.) 5 to 95% Non-condensing 900-MHz Mobitex networks Mobitex Asynchronous Communications (MASC) Protocol; RIM’s Radio Access Protocol (RAP). 896 to 902 MHz, 12.5 kHz Channels 935 to 941 MHz, 12.5 kHz Channels BlackBerry Wireless Handheld...
  • Page 83 Specific details about conformance to the above standards and regulatory bodies may be obtained from RIM. Your handheld might be subject to export controls or roaming restrictions. Review your BlackBerry End User/ Software License Agreement and contact your service provider for more information. Installation and Getting Started Guide...
  • Page 84 Chapter 3: Product information BlackBerry Wireless Handheld...

  • Page 85: Index

    Index about this guide, 19 version 2.6, 21 wireless email solution, 13 activating backlighting, 64 your BlackBerry Web Client account, 47 your handheld, 29 Address Book application, description of, 14, 67 Alarm description of, 68 Alarm, description of, 14 alt key...
  • Page 86 41 loading, 43 verifying, 40 handheld software tab, 40 holster, description of, 73 icons application, 67 Calendar, 71 handheld, 67 handheld status, 69 message status, 70 navigational, 72 pager-sized handheld, 20 palm-sized handheld, 21 BlackBerry Wireless Handheld...
  • Page 87 ISP email account activating your account, 47 integrating with, 46 notification profiles, selecting, 74 online Help BlackBerry Web Client, 19 desktop software, 19 opening applications, 65 Options application, description of, 14, 68 options, date and time, 49...
  • Page 88 Lotus Domino Server, 20 on Microsoft Exchange Server, 20 using keyboard and trackwheel, 59 lock, 53 password protection, 51 service books, 17 verify handheld applications, 40 viewing messages, 48 viewing service books, 18 Web Client, online Help, 19 BlackBerry Wireless Handheld...

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