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Troubleshooting & Technical Data
OPERATION IN CASE OF EMERGENCY
In the event of an emergency you should:
• Switch off all rangehood controls.
• Switch the rangehood off at the power outlet and immediately unplug.
• Call the Residentia Support Team on 1300 11 HELP (4375)
Some minor faults can be fixed by referring to the instructions given in the table below.
IMPORTANT: If your appliance appears to be operating incorrectly, then you should disconnect it
from your electrical supply and then contact After Sales Support.
WARNING: Do not attempt to repair the rangehood yourself.
Please note that if an engineer is asked to attend whilst the product is under warranty and finds that the
problem is not the result of an appliance fault, then you may be liable for the cost of the call out charge.
The appliance must be accessible for the engineer to perform any necessary repair.
If your appliance is installed in such a way that an engineer is concerned that damage will be caused
to the appliance or your kitchen, then they will not complete a repair. This includes situations where
the rangehood has been tiled in or sealed in with a sealant.
Please refer to the conditions of that appear on the warranty card at the rear of this user manual.
FAULT
The lights work,
however the motor
does not work
Neither the lights nor
the motor works
The rangehood
is vibrating against
the wall
Insufficient suction
TECHNICAL DATA
COMMON CAUSE
The motor is blocked or jammed.
The capacitor is damaged.
Beside the above mentioned, check the following:
Light globes are damaged or blown
The power cord is loose.
The rangehood canopy
is not fixed correctly.
The distance between the range-
hood and your cooktop is too great.
Electrical details
Call After Sales Support for further guidance.
Call After Sales Support for further guidance.
Ensure that the rangehood is correctly plugged in
and the power outlet is switched on.
Ensure that the internal safety screws
have been used and are tight.
Have your installer re-adjust the installation
position, ensuring that the minimum distances
are observed as per the building code and
Rated Voltage: AC 220-240 V, 50Hz
17
COMMON SOLUTIONS
relevant standards.
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