Responsibility Of The Manufacturer; Returning The Generator For Service; Step 1 - Obtain A Returned Goods Authorization Number; Step 2 - Clean The Generator - Bovie SPECIALIST PRO User Manual

RESPONSIBILITY OF THE MANUFACTURER

Bovie® Medical is responsible for the safety, reliability, and performance of the generator only under the following
circumstances:
• The user has followed the Installation and Setup Procedures in this User manual.
• Persons authorized by Bovie® Medical performed assembly operation, readjustments, modifications, or repairs.
• The electrical installation of the relevant room complies with local codes and regulatory requirements, such as
IEC and BSI.
• Equipment use is in accordance with the Bovie® Medical instructions for use.
For warranty information, refer to PPENDIX B - W RR NTY.
RETURNING THE ELECTROSURGICAL GENERATOR
FOR SERVICE
Before you return the generator, contact Bovie® Medical Customer Service for assistance. If instructed to send the
generator to Bovie® Medical, first obtain a Returned Materials Authorization Number. Then clean the Generator
and ship it to Bovie® Medical for service.
Step 1 – Obtain a Returned Materials Authorization Number
Call the Bovie® Medical Customer Service to obtain a Returned Materials Authorization Number.
Have the following information ready when you call:
• Hospital / clinic name / physician name
• Distributor whom purchased from
• Telephone number
• Department / address, city, state, and zip code
Step 2 – Clean the Generator
WARNING
Electric Shock Hazard - Always turn off and unplug the generator before cleaning.
NOTICE
Do not clean the generator with abrasive cleaning or disinfectant compounds, solvents, or other
materials that could scratch the panels or damage the generator.
A. Turn off the generator, and unplug the power cord from the wall outlet.
B. Thoroughly wipe all surfaces of the generator and power cord with a mild cleaning solution or disinfectant and
a damp cloth. Follow the procedures approved by your institution or use a validated infection control procedure.
Do not allow fluids to enter the chassis. You cannot sterilize the generator.
Step 3 – Ship the Generator
A. Attach a tag to the generator that includes the Returned Materials Authorization Number and the information
(hospital, phone number, etc.) listed in Step 1 – Obtain a Returned Materials uthorization Number.
B. Be sure the generator is completely dry before you pack it for shipment. Package it in its original shipping
container, if available.
C. Ship the generator, prepaid, to the address given to you by the Bovie Medical Corporation Service Center.
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• Model number
• Serial number / Lot number
• Description of the problem
• Type of repair to be done
Bovie Medical Corporation