Blackberry 7100g User Manual page 98

Messages sent to your handheld that are older
than the number of days that you specify in the
Keep Messages field are removed from your
handheld. The messages can be restored, however,
if you set the Keep Messages field to a longer
period of time. When you increase the amount of
time in this field, any messages sent to your
handheld during that period of time appear in the
messages list.
How do I restrict the types of email
messages that are sent to my
handheld?
You can create filters to send only specific email
messages to your handheld. For more information,
see:
"Create a filter".
To stop messages that do not meet any filter
criteria from being sent to your handheld, in the
message options, click Email Filters. Set the If no
filters apply, send email to handheld field to No.
How do I create a generic filter?
To create a generic filter, use wildcards when
specifying the contacts to which the filter applies.
In the From field, specify part of the sender's
address and use an asterisk (*) in place of the
remaining part.
Why are some messages sent to my
handheld even though I have created
a filter?
A filter must be enabled before it applies to your
messages. In the filters messages options, verify
that the check boxes beside all of the filters that
you want to apply to your messages are enabled.
Verify that the filters are in the correct order so
they can be applied to your messages properly.
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Why can't I specify some folders
from which email messages are
redirected?
On the Folder Redirection screen, if the check
boxes beside the folder names appear with broken
borders, those folders are not enabled for
redirection. If your handheld is integrated with an
account using the BlackBerry Enterprise Server™
version 4.0, the folders are enabled automatically
after a short period of time. To manually enable
all folders for redirection, on the Email
Reconciliation screen, set the Wireless Reconcile
field to Off. Save your changes. Open the Email
Reconciliation screen again and set the Wireless
Reconcile field to On. Save your changes.
How do I make changes to the
folders on my handheld?
You cannot add, edit, or delete folders from your
handheld. To add, edit, or delete the folder,
change it in your mailbox and reconcile your email
with your handheld.
If your handheld is enabled for wireless email
reconciliation, changes that you make to the
folders in your mailbox are synchronized with your
handheld over the wireless network.
If your handheld is not enabled for wireless email
reconciliation, reconcile your email manually
using the BlackBerry Desktop Software. For more
information, refer to the
Software Intellisync Online Help
How do I stop email messages from
being sent to my handheld?
If you are using the BlackBerry Desktop Software,
in the Redirector Settings tool, clear the Redirect
incoming messages to your handheld check box.
If your handheld is integrated with an account
using the BlackBerry Enterprise Server™ version
4.0, in the messages options, click Email Settings.
Set the Send Email To Handheld field to No.
BlackBerry Desktop
.