Blackberry 7100g User Manual page 97

If your handheld is not enabled for wireless email
reconciliation, your handheld must be integrated
with an account using the BlackBerry Desktop
Redirector or BlackBerry Enterprise Server™ to file
messages. You must perform an initial email
reconciliation with the BlackBerry Desktop
Software so that the folders in your mailbox
appear on your handheld. For more information
on configuring manual message reconciliation,
BlackBerry Desktop Software Online
refer to the
Help
.
Why can't I see a new message in the
messages list even though I received
notification?
If email messages are sent to your handheld from
specific mailbox folders and, in the general
messages options, you set the Hide Filed
Messages option to Yes, a new message sent to
your handheld is filed automatically, and it might
not appear in the messages list. To view all of your
messages, set the Hide Filed Messages field to No.
Why is there a different icon beside
some items in the messages list?
Different icons are used in the messages list to
indicate various items, such as message status,
saved web pages, call logs, and messages with
attachments.
When you make or receive a call, the handheld
creates a call log containing information about
the call. To disable call logs, in the phone options,
click Call Logging. Set the Show Logs in Message
List field to No.
How do I show more of a subject line
for my messages?
If you want to show more of the subject line for
your messages, you can hide the time that the
message was received and the name of the sender
or recipient of the message. In the messages
options, click General Options. Set the Display
Time and Display Name fields to No.
How do I identify received PIN
messages as high priority?
In the messages options, click General Options.
Set the Make PIN Messages Level 1 field to Yes.
Can I remove the prompt that
appears before I delete messages?
Yes. In the messages options, click General
Options. Set the Confirm Delete option to No.
Why were some of my messages
deleted from the handheld?
If your handheld memory is full, your handheld
deletes the oldest messages from the messages
list to accommodate new ones. It will not delete
saved messages.
If you have enabled wireless email reconciliation,
messages that you delete in your mailbox are also
deleted on your handheld. Messages that you
delete on your handheld are also deleted in your
mailbox.
If you deleted multiple messages using Delete
Prior, the messages are only deleted from your
handheld.
How do I change how long messages
remain in the messages list?
To change the number of days your handheld will
keep messages on the messages list, in the
message options, click General Options. Set the
Keep Messages field.
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