Email And Pin Messages - Frequently Asked Questions - Blackberry 7100g User Manual

Email and PIN messages — frequently asked questions
Why can't I send messages?
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Why can't I receive messages?
•
Why is the menu option to send a message
•
not available?
Why does the letter D appear beside sent
•
PIN messages?
Can I stop a message from being sent?
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Why are some messages already on my
•
handheld?
How do I create and use links in messages?
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Why is "More available" appearing at the end
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of my message?
Can I file messages?
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Why can't I see a new message in the
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messages list even though I received
notification?
Why is there a different icon beside some
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items in the messages list?
How do I show more of a subject line for my
•
messages?
How do I identify received PIN messages as
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high priority?
Can I remove the prompt that appears before
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I delete messages?
Why were some of my messages deleted from
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the handheld?
How do I change how long messages remain
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in the messages list?
How do I restrict the types of email messages
•
that are sent to my handheld?
How do I create a generic filter?
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Why are some messages sent to my handheld
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even though I have created a filter?
Why can't I specify some folders from which
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email messages are redirected?
How do I make changes to the folders on my
•
handheld?
How do I stop email messages from being
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sent to my handheld?
Why can't I send messages?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
If you send a message and you are not in an area
of sufficient wireless coverage, the handheld
sends the message when you return to an area of
sufficient wireless coverage.
Why can't I receive messages?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
If you are not receiving email messages, verify that
filters, which restrict the messages that are sent to
your handheld, are not enabled. For more
information, see:
"Use filters"
Verify that email redirection to your handheld is
enabled. If you are using the BlackBerry Desktop
Software, in the Redirector Settings tool, verify
that the Redirect incoming messages to your
handheld check box is selected.
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