Blackberry 7100g User Manual page 96

If your handheld is integrated with an account
using the BlackBerry Enterprise Server™ version
4.0, in the messages options, click Email Settings.
Verify that the Redirect to handheld field is set to
Yes. If you have configured specific folders to
redirect email messages to your handheld, on the
Folder Redirection screen, verify that the correct
folders from which email is redirected are selected.
Why is the menu option to send a
message not available?
If you do not have an email address or PIN saved
for your contact, the option to send a message to
that contact does not appear. In the address book,
add a email address or a PIN number for your
contact.
Why does the letter D appear beside
sent PIN messages?
When a PIN message has been delivered to a
handheld, a D appears beside the check mark in
the messages list.
Can I stop a message from being
sent?
Yes, if the handheld radio is turned off or you are
in an area of insufficient wireless coverage. If a
clock icon appears beside the message, delete the
message to stop it from being sent.
If the radio is turned on and you are in an area of
sufficient wireless coverage, any pending
messages are sent immediately, so you cannot
stop the message from being sent.
Why are some messages already on
my handheld?
When you first receive your handheld and every
time that you update the software, several
welcome messages appear. These messages
provide information and tips for using the
handheld.
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If your handheld is integrated with an account
using the BlackBerry Enterprise Server™ version
4.0, a number of your recent messages might also
appear on your handheld when you turn on your
handheld radio for the first time. For more
information, contact your system administrator.
How do I create and use links in
messages?
Links appear in your messages as underlined text.
Messages can contain links to various items such
as phone numbers, web sites, and email addresses.
When you receive a message containing a link,
click the link. In the menu, click the actions that
apply to the type of link selected.
The handheld automatically recognizes most
items as links. To create a link for a PIN, type pin:
before typing the PIN number.
Why is "More available" appearing
at the end of my message?
Long messages are sent to your handheld in
sections. As you read the first section, the next
section is sent to your handheld automatically, if
you are in an area of sufficient wireless coverage.
However, it might take several seconds before your
handheld receives the next section.
To send only the first section of long messages to
your handheld, in the messages options, click
General Options. Set the Auto More field to No.
The next time that you receive a long message,
More available appears at the bottom. To request
more of the message, click the trackwheel. Click
More. To view the rest of the message, click More
All.
Can I file messages?
Yes. If you have enabled wireless email
reconciliation for your handheld, any messages
that you file on your handheld are also filed in
your mailbox.