Page 1: User Guide
User Guide BlackBerry 7130e Smartphone...
Page 2 SWD-127451-0124021105-001...
Page 3: Table Of Contents
Create a link for a PIN ..............................................10 Expand a folder ................................................11 Collapse a folder ................................................11 BlackBerry basics shortcuts ............................................11 No application opens when I press a Convenience key ................................... 11 Shortcuts ................................................13 BlackBerry basics shortcuts ............................................11 Phone shortcuts ................................................
Page 4 Phone shortcuts ................................................13 Phone troubleshooting ..............................................32 Email messages ..............................................33 Email message basics ..............................................33 Email message folders ..............................................35 Sent messages ................................................36 Email message filters ..............................................37 Email message forwarding ............................................40 Message settings ................................................41 Message list settings ..............................................
Page 5 Typing shortcuts ................................................14 Typing troubleshooting ..............................................84 Search .................................................. 85 About search .................................................. 85 Search for messages ..............................................85 Search criteria ................................................85 View a list of saved searches ............................................86 Change a saved search ..............................................86 Delete a saved search ..............................................86 Search for messages by contact or subject ......................................
Page 6 Browser basics ................................................101 Links, pictures, and web page addresses ......................................... 103 Web page requests ..............................................105 Bookmarks ..................................................106 Web feeds ..................................................108 Browser settings ................................................110 Browser security ................................................112 Browser push ................................................114 Browser shortcuts ................................................15 Browser troubleshooting .............................................
Page 7 Contact troubleshooting ............................................142 Calendar ................................................143 Calendar basics ................................................143 Meetings ..................................................145 Calendar settings ................................................ 146 Calendar shortcuts ................................................ 17 Calendar troubleshooting ............................................148 Tasks ..................................................151 Task basics ..................................................151 Categories ..................................................139 Task list settings ................................................154 Memos ................................................
Page 8 LED notification ................................................175 Custom notification ..............................................176 Notification profile troubleshooting ......................................... 178 BlackBerry Messenger ............................................ 179 Contacts ..................................................179 Conversations ................................................181 Availability ..................................................183 Display and keyboard ............................................. 185 Backlighting ................................................. 185 Display settings ................................................186 Keyboard settings ................................................ 187 Themes ..................................................
Page 9 About service books ..............................................209 Accept a service book ............................................... 209 Delete a service book ..............................................209 Troubleshooting ..............................................211 BlackBerry Basics troubleshooting ..........................................211 Phone troubleshooting ..............................................32 Message troubleshooting ............................................46 Typing troubleshooting ..............................................84 Attachment troubleshooting ............................................94 Synchronization troubleshooting ..........................................
Page 10 Contact troubleshooting ............................................142 Calendar troubleshooting ............................................148 Alarm troubleshooting ..............................................161 Bluetooth technology troubleshooting ........................................168 Notification profile troubleshooting ......................................... 178 Display troubleshooting ............................................. 188 Language troubleshooting ............................................190 Wireless network coverage troubleshooting ......................................192 Security troubleshooting ............................................202 Diagnostic reports ...............................................
Page 11: Blackberry Basics
Press the letter key for each letter in a word until you have typed the entire word. If your BlackBerry® device does not recognize the word that you have typed, perform one of the following actions: • To highlight an item in the list that appears when you type, roll the trackwheel.
Page 12: Switch Applications
Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the front of the device. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key.
Page 13: Expand A Folder
1. Click a folder with a minus sign (-) beside it. 2. Click Collapse. BlackBerry basics shortcuts • To move the cursor, roll the trackwheel. • To move the cursor in a different direction, hold the Alt key and roll the trackwheel.
Page 15: Shortcuts
Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackwheel. • To move the cursor in a different direction, hold the Alt key and roll the trackwheel. • To exit a screen or move back a page in the browser, press the Escape key.
Page 16: Message Shortcuts
Message shortcuts In a message • To reply to a message, press the exclamation point (!) key. • To reply to all, press the question mark (?) key. • To forward a message, press the period (.) key. In a message list •...
Page 17: Search Shortcuts
• To switch typing input languages, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes. Hold the Alt key and press the Enter key. Continue to hold the Alt key and highlight a language. Release the Alt key. Insert symbols •...
Page 18: Media Shortcuts
• To insert a slash mark (/) in the Go To dialog box, press the Shift key and the Space key. • To stop loading a web page, press the Escape key. • To close the browser, hold the Escape key. On a web page •...
Page 19: Calendar Shortcuts
Calendar shortcuts For shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to No. • To schedule an appointment, press the period (.) key. • To move to the next day, week, or month, press 9. •...
Page 21: Phone
Phone Phone basics Find your phone number Open the phone. The My Number field displays your phone number. Make a call 1. On the Home screen or in the phone, perform one of the following actions: • Type a phone number. •...
Page 22: Switch Calls
Dial using numbers or letters When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad.
Page 23: Emergency Calls
About emergency calls Your BlackBerry® device is designed to make emergency calls even when it is locked. If your device radio is turned off when you initiate an emergency call, your device is designed to turn on the radio and connect to the wireless network automatically.
Page 24: Volume
2. Click Call Voice Mail. Set a voice mail access number If your BlackBerry® device is set up for voice mail, the voice mail access number might already be available. Contact your wireless service provider for more information about voice mail for your device.
Page 25: Speed Dial
Speed dial Make a call using speed dial You can make a call using speed dial in the phone, on the Home screen, in a message list, or in an open message. Hold the key that you have assigned to the contact or phone number. Assign a speed dial number to a key 1.
Page 26: Caller Id
The Active Call screen indicates that you are only connected to the second contact even though you are connected to both contacts. Leave a three-way call 1. During a three-way call, click the trackwheel. 2. Click Flash. Create a phone number link for a conference call 1.
Page 27: Call Logs
You can view call logs in the phone or, depending on how you set your call logging options, you can view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry® device stores call logs for 30 days. View call logs in a message list 1.
Page 28: Call Forwarding
About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your BlackBerry® device. You might not be able to change or delete these phone numbers or add new ones.
Page 29: Forward Calls
For more information, contact your wireless service provider. Call forwarding prerequisites • Verify that your wireless service plan includes this service. Forward calls Verify that you have one or more call forwarding phone numbers. 1. In the phone, click the trackwheel. 2.
Page 30: Smart Dialing
6. Click a phone number. 7. Click Edit. 8. Change the phone number. 9. Click the trackwheel. Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added. 1. In the phone, click the trackwheel. 2.
Page 31: Tty Support
About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device.
Page 32: Phone Settings
Phone settings Hide your phone number from contacts when you make calls 1. In the phone, click the trackwheel. 2. Click Options. 3. Click General Options. 4. Set the Restrict My Identity field to Always. 5. Click the trackwheel. 6. Click Save. Turn on dialing from the Lock screen 1.
Page 33 6. Click Save. About telecoil mode In telecoil mode, the magnetic signal of the BlackBerry® device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils. Turn on telecoil mode Verify that your BlackBerry®...
Page 34: Phone Troubleshooting
I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number, including the country code and area code, for your contact.
Page 35: Email Messages
5. Click the trackwheel. 6. Click Send. Note: If your BlackBerry® device is associated with more than one email address, in the Send Using field, you can set the email address that you want to use to send the email message.
Page 36: Reply To A Message
3. Click a contact. 4. Click Continue. Set the importance level for a message 1. When composing a message, click the trackwheel. 2. Click Options. 3. Set the Importance field. 4. Click the trackwheel. 5. Click Save. Save a message 1.
Page 37: Email Message Folders
You can add, change, or delete the email message folder in the email application on your computer. If wireless email reconciliation is turned on, your BlackBerry® device receives changes that you make to the email message folder on your computer over the wireless network.
Page 38: Sent Messages
• To resend the message without changing it, click Resend. Stop a message from sending Verify that you are not in a wireless coverage area and your BlackBerry® device is not connected to the wireless network. A clock icon should appear beside the message.
Page 39: Email Message Filters
Note: If you set your device to hide sent messages, sent messages continue to appear in the history of SMS text messages. Stop storing messages sent from your device on your computer By default, a copy of messages that you send from your BlackBerry® device appears in the sent items folder in the email application on your computer.
Page 40: Create An Email Message Filter
Create an email message filter Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your system administrator. If you use the BlackBerry Internet Service, see the BlackBerry Internet Service Online Help for more information.
Page 41: Change An Email Message Filter
Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only.
Page 42: Email Message Forwarding
Forward email messages to your device when no filters apply Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your system administrator. If you use the BlackBerry Internet Service, see the BlackBerry Internet Service Online Help for more information.
Page 43: Message Settings
Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your system administrator.
Page 44: Add A Signature
Add a signature Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your system administrator. If you use the BlackBerry Internet Service, see the BlackBerry Internet Service Online Help for more information.
Page 45: Message List Settings
2. Click General Settings. 3. Perform any of the following actions: • To set a background color for email messages that are sent to your device through a BlackBerry Enterprise Server, set the Enterprise Messages field. • To set a background color for messages that are not sent to your device through a BlackBerry Enterprise Server, set the Other Messages field.
Page 46 5. Click the trackwheel. 6. Click Save. To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set period of time appear in a message list.
Page 47 2. Click Options. 3. Click General Options. 4. Perform one of the following actions: • To use one message list for all messages, set the SMS and Email Inboxes field to Combined. • To separate SMS text messages from email messages, set the SMS and Email Inboxes field to Separate. 5.
Page 48: Message Troubleshooting
Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area.
Page 49 I received notification of a new message, but no new messages appear in my message list If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device files the message.
Page 50 • Verify that your email message filters are turned on. • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry®...
Page 51: Pin Messages
About PIN messages A PIN uniquely identifies each BlackBerry® device on the network. If you know the PIN of another BlackBerry device user, you can send a PIN message to that person. PIN messages are not routed through your email account.
Page 52 Blind carbon copy a contact 1. When composing a message, click the trackwheel. 2. Click Add Bcc. Attach a contact to a message 1. When composing a message, click the trackwheel. 2. Click Attach Address. 3. Click a contact. 4. Click Continue. Set the importance level for a message 1.
Page 53 Forward a message 1. In a message, click the trackwheel. 2. Click Forward or Forward As. 3. Click a message type. Delete a message 1. In a message, click the trackwheel. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2.
Page 54 • To resend the message without changing it, click Resend. Stop a message from sending Verify that you are not in a wireless coverage area and your BlackBerry® device is not connected to the wireless network. A clock icon should appear beside the message.
Page 55: Turn Off The Prompt That Appears Before You Delete Items
5. Click the trackwheel. 6. Click Save. To restore messages, set the Keep Messages field to a longer period of time. Messages that you received on your BlackBerry® device within the set period of time appear in a message list.
Page 56 Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your system administrator.
Page 57: I Cannot Send Messages
Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area.
Page 58 • Verify that your device is not blocking messages. For more information, contact your system administrator. Some messages no longer appear on my device If your BlackBerry® device memory is full, your device deletes the oldest messages from a message list. Your device does not delete saved messages.
Page 59: Sms Text Messages
1. In a message list, click a message. 2. Click Open. Note: If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address.
Page 60 1. When composing an SMS text message, click the trackwheel. 2. Click Add Recipient. Save a draft of a message 1. When composing a message, click the trackwheel. 2. Click Save Draft. Save a message 1. In a message, click the trackwheel. 2.
Page 61 Mark a message as opened or unopened In a message list, perform one of the following actions: • Highlight a message. Click the trackwheel. Click Mark Opened or Mark Unopened. • Highlight a date field. Click the trackwheel. Click Mark Prior Opened. Search for text in a message, attachment, web page, or memo To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view.
Page 62 5. Click the trackwheel. 6. Click Save. Note: If you set your device to hide sent messages, sent messages continue to appear in the history of SMS text messages. Message settings View an address instead of a display name 1. In a message, click a contact. 2.
Page 63 About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multiple message lists might appear on your device.
Page 64 Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your system administrator.
Page 65 Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area.
Page 66 I am not receiving SMS text messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.
Page 67: Mms Messages
Find your MMS phone number Open the phone. The My Number field displays your phone number. If your wireless service provider has set up your BlackBerry® device for MMS messaging, this number is also your MMS phone number. Open an MMS message 1.
Page 68 • If the contact is not in your address book, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Click the trackwheel. • If the contact is in your address book, click a contact. Click an email address or MMS phone number. 5.
Page 69 • To change the message, click Edit. Change the message. Click the trackwheel. Click Send. • To change the recipients, click Edit. Highlight a contact. Click the trackwheel. Click Change Address. Click a new contact. Click the trackwheel. Click Send. •...
Page 70: Mms Message Attachments
Search for text in a message, attachment, web page, or memo To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. 1. In a message, attachment, web page, or memo, click the trackwheel. 2.
Page 71 2. Click View Appointment. 3. Click the trackwheel. 4. Click Add To Calendar. Add a contact to your address book from an MMS message 1. In an MMS message, click a vCard® attachment. 2. Click View Attachment. 3. Click the trackwheel. 4.
Page 72 View the size of an MMS message before sending it 1. In an MMS message, click the trackwheel. 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. In the device options, click MMS. 2.
Page 73 About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multiple message lists might appear on your device.
Page 74: Hide Sent Messages
Block incoming messages If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your system administrator.
Page 75 Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area.
Page 76: I Cannot Attach A File To An Mms Message
I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.
Page 77 I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the message list shortcuts for your current device.
Page 79: Typing
Typing Typing basics Type a symbol 1. Press the Alt key and the Symbol key. To view more symbols, press the Symbol key again. 2. Type the letter that appears below the symbol. Type an accent or special character To type an accented or special character, hold the letter key and roll the trackwheel. For example, to type ü, hold 3 and roll the trackwheel up until ü...
Page 80: Set The Cursor Speed
Clear a field 1. When typing text, click the trackwheel. 2. Click Clear Field. Highlight a line of text 1. Place the cursor where you want to highlight the line of text. 2. Click the trackwheel. 3. Click Select. 4. Roll the trackwheel. Highlight text character by character 1.
Page 81: Typing Input Methods
Press the letter key for each letter in a word until you have typed the entire word. If your BlackBerry® device does not recognize the word that you have typed, perform one of the following actions: • To highlight an item in the list that appears when you type, roll the trackwheel.
Page 82: Autotext
AutoText entry, the text changes after you press the Space key. Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the. You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.
Page 83: Change An Autotext Entry
3. Click New. 4. In the Replace field, type the text to replace. 5. In the With field, perform one of the following actions: • Type replacement text. • To insert a macro (for example, the current date or time), click the trackwheel. Click Insert Macro. 6.
Page 84: Word List
Word list About the custom word list You can also add words or letter combinations manually to the custom word list. Your device deletes words from the custom word list if you do not use them. Add a custom word list item 1.
Page 85 4. Click Clear Custom Wordlist. Stop displaying contacts in the list that appears when typing By default, your BlackBerry® device recognizes contacts when you type them. 1. In the device options, click Language. 2. Click Input Options. 3. Set the Use Address Book as Data Source field to Off.
Page 86: Typing Troubleshooting
• To highlight text character by character, hold the Shift key and roll the trackwheel. • To cancel a text selection, press the Escape key. • To cut highlighted text when typing, press the Shift key and the Backspace/Delete key. •...
Page 87: Search
Message: Type text that the search should find in the body of messages. Service: If your BlackBerry® device is associated with more than one email account, set the type of email account from which the search should find messages. Folder: Set the folders in which the search should find messages.
Page 88: View A List Of Saved Searches
Set the types of messages that the search should find. Type: Set which messages the search should find. View a list of saved searches 1. In a message list, click the trackwheel. 2. Click Search. 3. Click the trackwheel. 4. Click Recall. Change a saved search 1.
Page 89: Search For Organizer Data And Messages That Contain Specific Information
Note: If you type more than one word in the Text or Name fields, only items that contain all the words appear. The BlackBerry® device does not search file attachments if you search messages. To stop a search, press the Escape key.
Page 91: Attachments
About attachments You can view several file attachment types on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif, and .wmf files, and play .wav files.
Page 92: Document Attachments
Search for text in a message, attachment, web page, or memo To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. 1. In a message, attachment, web page, or memo, click the trackwheel. 2.
Page 93: Spreadsheet Attachments
Spreadsheet attachments Move to a specific cell 1. In a spreadsheet, click the trackwheel. 2. Click Go to Cell. 3. Type the cell co-ordinates. 4. Click the trackwheel. View the content of a cell 1. In a spreadsheet cell, click the trackwheel. 2.
Page 94: Media Attachments
• To view the gridlines in the spreadsheet, set the Show Gridlines field to Yes. • To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes. 4. Click the trackwheel. 5. Click Save. Media attachments View a list of pages in a multi-page .tif file attachment View a list of pages in a multi-page .tif file attachment, such as a scanned fax document saved as a .tif file.
Page 95: Vcard Contact Attachments
(.vcf files) contain information for a specific contact. When you add a vCard® contact attachment to an email message, recipients of your email message can view your contact information or add it their BlackBerry® device address book. When you open an email message that contains a vCard®...
Page 96: Attachment Troubleshooting
Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections. • If "More available" appears at the end of the message or attachment, click the trackwheel. Click More or More All.
Page 97: Synchronization
• If your BlackBerry® device is associated with the BlackBerry Internet Service, verify that your wireless service provider supports this feature. • If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server, verify that the BlackBerry Enterprise Server supports this feature. For more information, contact your system administrator.
Page 98: Wireless Data Synchronization Prerequisites
• Verify that you have synchronized your organizer data using the synchronization tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. • Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your system administrator.
Page 99: Manage Data Synchronization Conflicts
About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back up and restore most of your BlackBerry device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Manager.
Page 100: Synchronization Troubleshooting
You can only synchronize the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application...
Page 101 Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer.
Page 103: Browser
BlackBerry Enterprise Server Version 4.1 or later, you can also use the BlackBerry Browser configuration to view .doc, .pdf, .txt, .wpd, and .xls files in the browser. If you use the BlackBerry Browser configuration, you might not be able to change some browser options.
Page 104: Refresh A Web Page
2. Click Back or Forward. View a thumbnail version of a web page 1. On a web page, click the trackwheel. 2. Click Page Overview. Move to a section of a long web page quickly 1. In a thumbnail version of the web page, position your cursor on the location of the web page you want to view. 2.
Page 105: Links, Pictures, And Web Page Addresses
View a list of web pages you visited recently 1. On a web page, click the trackwheel. 2. Click History. Stop loading a web page 1. When a web page is loading, click the trackwheel. 2. Click Stop. Return to the home page 1.
Page 106: Zoom In To Or Out From A Picture
• Highlight a link. Click the trackwheel. Click Link Address. • Highlight a picture. Click the trackwheel. Click Image Address. • Click the trackwheel. Click Page Address. 2. Click Copy Address. To paste the address, click the trackwheel. Click Paste. Forward a link or picture from a web page 1.
Page 107: Web Page Requests
Set how pictures load in the browser 1. In the browser, click the trackwheel. 2. Click Options. 3. Click Browser Configuration. 4. Perform one of the following actions: • To load pictures on WML web pages only, set the Show Images field to On WML Pages Only. •...
Page 108: Bookmarks
4. Click OK. Bookmarks About bookmarks You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want to make the web page available offline and whether you want the browser to check the web page for updates periodically. Bookmarks for web pages that have been updated since the last time you visited them appear in italic.
Page 109: Delete A Bookmark
4. Click a message type. To return to the browser after you send the message, press the Escape key. Delete a bookmark 1. On a web page, click the trackwheel. 2. Click Bookmarks. 3. Highlight a bookmark. 4. Click the trackwheel. 5.
Page 110: Web Feeds
1. Highlight a folder. 2. Click the trackwheel. 3. Click Rename Folder. Delete a bookmark folder You can only delete folders that you created. 1. Highlight a folder. 2. Click the trackwheel. 3. Click Delete Folder. Web feeds About web feeds Web feeds provide you with information about updates to web site content.
Page 111 View the full content for a web feed title 1. In a web feed, highlight a title. 2. Click the trackwheel. 3. Click Read Story. Mark a web feed title as opened or unopened In a web feed, perform one of the following actions: •...
Page 112: Browser Settings
3. Click Cache Operations. 4. Click Clear History. Turn on JavaScript support Verify that your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later. 1. In the browser, click the trackwheel. 2. Click Options.
Page 113: Set The Default Browser Configuration
Set the default browser view You can view web pages in Mobile view or Desktop view. Desktop view displays web pages in a wide screen format that is similar to the format in which web pages appear in a browser on a computer. 1.
Page 114: Browser Security
About TLS The BlackBerry® Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES.
Page 115 About WTLS The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL.
Page 116: Browser Push
About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in a message list or, an on the Home screen or in the application list might change to indicate that new information is available.
Page 117 Set whether your BlackBerry® device accepts browser push messages from the BlackBerry Enterprise Server or BlackBerry Internet Service. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages.
Page 118: Browser Troubleshooting
No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes this service. I cannot set up automatic synchronization for bookmarks...
Page 119: Applications
View the size of an application database 1. In the device options, click Status. 2. Click the trackwheel. 3. Click Database Sizes. Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network.
Page 120 • Verify that your device has enough memory to add the application.
Page 121: Media
About media files and folders In the media application, you can open media files, such as ring tones or pictures, that are stored in media folders in the BlackBerry® device memory. Some preloaded media files, including Home screen background pictures and ring tones, might be available in a Preloaded Media folder on your device.
Page 122: Set The Amount Of Memory Available For Media Files
4. Perform any of the following actions: • To set the maximum amount of BlackBerry® device memory available for all media files, set the Device Memory Limit field. • To set the minimum amount of device memory available for pictures, set the Reserved Pictures Memory field.
Page 123: Media File Management
See the BlackBerry Desktop Software Online Help for more information about using the media manager tool. Send a media file using Bluetooth technology Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. In the media application, click a media type.
Page 124: Pictures
5. Click Save. Forward a media file You can only forward media files that you have added to the BlackBerry® device memory. 1. In the media application, click a media type. 2. Click a media folder. 3. Click Open. 4. Highlight a media file.
Page 125: View Pictures As A Slide Show
5. Click the trackwheel. 6. Click Save. Save a picture Save picture files, such as .jpeg, .png, .gif, or .bmp files, to the BlackBerry® device memory. 1. Open a picture attachment or highlight a picture on a web page. 2. Click the trackwheel.
Page 126: Ring Tones
Ring tones Use a headset You can purchase an optional headset to use with your BlackBerry® device. • To answer a call, press the headset button. • To turn on mute during a call, press the headset button. To turn off mute, press the headset button again.
Page 127: Download A Ring Tone
5. Click Download Tunes. Save a ring tone Save audio files, such as .mid, .mp3, or .wav files, to the BlackBerry® device memory. 1. Open a ring tone attachment or highlight a ring tone on a web page. 2. Click the trackwheel.
Page 128: Media Troubleshooting
• To zoom out from a picture, press 9. • To zoom to the original picture size, press 5. Media troubleshooting I cannot sort pictures on my device Your BlackBerry® device sorts pictures in descending order by date. You cannot change this sort order.
Page 129: Maps
Maps Locations View a location on a map 1. On a map, click the trackwheel. 2. Click Go To. 3. Perform one of the following actions: • Type the location information. Click the trackwheel. Click Search. • Click a location. Click Select. •...
Page 130: Directions
Highlight a location marker or a direction on a route • On a map, press the Alt key and roll the trackwheel. View information for a location 1. On a map, click a location marker. 2. Click Details. Zoom in to a location marker or a direction on a route 1.
Page 131: Map Basics
6. Click Search. Get directions to a location from your current location Verify that you are tracking your movement. 1. On a map, click the trackwheel. 2. Click Directions From. 3. Type the ending location information. 4. Click the trackwheel. 5.
Page 132: Tracking
Tracking prerequisites • If your BlackBerry® device does not have an internal GPS receiver or your wireless service provider does not support location-based services, verify that you have paired your BlackBerry device with a Bluetooth® enabled GPS receiver. For more information, contact your wireless service provider.
Page 133: Location Bookmarks
4. Click the trackwheel. 5. Click Save. Track your movement 1. On a map, click the trackwheel. 2. Click Start GPS. As you move, the map shifts and your location remains centered on the screen. To stop tracking your movement, click the trackwheel. Click Stop GPS. View north at the top of a map When you are tracking your movement, the direction in which you are moving appears at the top of the map by default.
Page 134: Map Troubleshooting
• To move to the previous direction on a route, press 4. Map troubleshooting I cannot view a location Verify that no punctuation marks appear in the location information. Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads new location information.
Page 135 I cannot forward directions Verify that you are viewing directions as a route on a map.
Page 137: Contacts
3. Type a name for the customer address book field. 4. Press the Enter key. You can synchronize custom address book fields on your BlackBerry® device with the email application on your computer. See the BlackBerry Desktop Software Online Help for more information about synchronizing custom address book fields.
Page 138: Delete A Contact
Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Page 139: Mailing Lists
About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1.
Page 140 Note: When you delete a contact from a mailing list, the contact remains in your address book. View a mailing list 1. In the address book, click a mailing list. 2. Click View Group. To view the details for a contact in the mailing list, click a contact. Click View Member. Delete a mailing list 1.
Page 141: Categories
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes.
Page 142: Address Lookup
Address lookup Search for contacts in your organization's address book Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your system administrator. 1. In the address book, click the trackwheel.
Page 143: Contact List Settings
2. Click the trackwheel. 3. Perform one of the following actions: • To add a contact to your address book, click Add. • To add all the contacts, click Add All. • To view information for a contact, click View. •...
Page 144: Contact Troubleshooting
You can only synchronize the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application...
Page 145: Calendar
About the calendar In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Week, and Month views show all your appointments for the selected time period. Agenda view shows all your scheduled appointments in a list. Agenda view also shows how much free time you have between appointments.
Page 146: Schedule A Meeting
4. Click the trackwheel. Schedule a meeting Verify that your BlackBerry® device is associated an email account that BlackBerry Enterprise Server version 2.1 or later. 1. In the calendar, click the trackwheel. 2. Click New. 3. Type the meeting information.
Page 147: Meetings
View appointments in Week or Month view 1. In Week view or Month view, click the trackwheel. 2. Click View Appts. The calendar displays the appointments scheduled for the current day. To return to Week view or Month view, press the Escape key. Switch days in Day view To move from one day to another using the navigation bar in the upper-right corner of the screen, click a day.
Page 148: Calendar Settings
1. In a meeting, meeting invitation, or meeting response, highlight a contact. 2. Click the trackwheel. 3. Click a message type or Call <contact>. View your calendar when responding to a meeting 1. In a meeting invitation, click the trackwheel. 2.
Page 149 5. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days you set. To restore calendar entries, set the Keep Appointments field to a longer period of time. Calendar entries that you received on your...
Page 150: Calendar Troubleshooting
Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1.
Page 151 Some characters in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer.
Page 153: Tasks
Tasks Task basics Create a task 1. In the task list, click the trackwheel. 2. Click New. 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Click the trackwheel. 7.
Page 154: Hide Completed Tasks
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes.
Page 155 4. Click New. 5. Type a name for the category. 6. Press the Enter key twice. Categorize a contact, task, or memo 1. When creating or changing a contact, task, or memo, click the trackwheel. 2. Click Categories. 3. Select the check box beside a category. 4.
Page 156: Task List Settings
Task list settings Sort contacts, tasks, or memos 1. In the address book, task list, or memo list, click the trackwheel. 2. Click Options. 3. Set the Sort By field. 4. Click the trackwheel. 5. Click Save. Set a snooze time for reminders 1.
Page 157 2. Click Options. The Number of Entries field displays the number of contacts, calendar entries, tasks, or memos that are stored on your device.
Page 159: Memos
Memos Memo basics Create a memo 1. In the memo list, click the trackwheel. 2. Click New. 3. Type the memo information. 4. Click the trackwheel. 5. Click Save. Change a memo 1. In the memo list, highlight a memo. 2.
Page 160: Delete A Memo
Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes®, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes.
Page 161: Memo List Settings
3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, click the trackwheel. 2. Click Categories. 3. Highlight a category. 4. Click the trackwheel. 5.
Page 162 5. Click Save. View the number of contacts, calendar entries, tasks, or memos stored on your device 1. In the address book, calendar, task list, or memo list, click the trackwheel. 2. Click Options. The Number of Entries field displays the number of contacts, calendar entries, tasks, or memos that are stored on your device.
Page 163: Alarm
About the alarm In the BlackBerry® device alarm, you can set a time for a daily alarm to sound. You can also set the alarm to sound on weekends, set a snooze time for the alarm, and adjust the alarm volume.
Page 165: Calculator
Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard.
Page 167: Bluetooth Technology
After you pair your BlackBerry device with a Bluetooth enabled device, you can connect to that Bluetooth enabled device when the device is within range of your BlackBerry device (a typical range is approximately 10 meters).
Page 168: Bluetooth Technology Settings
3. Click Delete Device. Share contacts with a paired Bluetooth enabled car kit Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled car kit. 1. In the device options, click Bluetooth.
Page 169: Restrict Outgoing Calls
Change the pairing name for your BlackBerry device 1. In the device options, click Bluetooth. 2. Click the trackwheel. 3. Click Options. 4. In the Device Name field, type a name for your BlackBerry® device. 5. Click the trackwheel. 6. Click Save. Turn off Bluetooth connection notification 1.
Page 170: Bluetooth Technology Troubleshooting
I cannot pair with a Bluetooth enabled device Try performing the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. See the documentation that came with the Bluetooth enabled device for more information. • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth.
Page 171 • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. See the documentation that came with the Bluetooth enabled device for more information about supported profiles.
Page 173: Date And Time
2. Set the Time Zone field. 3. Perform one of the following actions: • To get the date and time from the wireless network that your BlackBerry® device is connected to, set the Date/Time Source field to Network. • To get the date and time from the BlackBerry network, set the Date/Time Source field to BlackBerry.
Page 175: Notification Profiles
Notification basics About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off.
Page 176: Silence Your Device
5. Click Save. Delete a notification profile You can only delete notification profiles that you created. 1. In the profile list, click a notification profile. 2. Click Delete. Set the same ring tone for all notification profiles 1. In the profile list, click a notification profile. 2.
Page 177: Led Notification
4. Click the trackwheel. 5. Click Download Tunes. LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses. Green: You are in a wireless coverage area. Blue: Your BlackBerry device is connected to a Bluetooth® enabled device.
Page 178: Custom Notification
Your BlackBerry® device applies notification profile exceptions in the order in which they appear in the notification profile exception list. If you create multiple notification profile exceptions that include the same contact, place the notification profile exception that you want your device to apply first in the list.
Page 179 Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Page 180: Notification Profile Troubleshooting
My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification profile. The device vibrates until the caller or the wireless network ends the connection.
Page 181: Blackberry Messenger
BlackBerry Messenger Contacts Add a contact You must invite contacts to use BlackBerry® Messenger before they are added to your contact list. 1. In BlackBerry Messenger, on the contact list screen, click the trackwheel. 2. Click Add a Contact. 3. Perform one of the following actions: •...
Page 182: Rename A Contact
5. Click Save. Note: If you use a BlackBerry Enterprise Server for IBM® Lotus® Domino®, BlackBerry Enterprise Server for Novell® GroupWise®, or the BlackBerry Internet Service, when you send an invitation and the recipient accepts, you might not be notified.
Page 183: Conversations
1. In BlackBerry® Messenger, highlight a group. 2. Click the trackwheel. 3. Click Delete Group. Note: There must be at least one group in your BlackBerry Messenger contact list; you cannot delete the last remaining group in your contact list. Conversations Start a conversation 1.
Page 184: Open A Conversation
1. During a BlackBerry Messenger conversation, click the trackwheel. 2. Click Ping Contact. Turn off ping vibration 1. In BlackBerry® Messenger, on the contact list screen, click the trackwheel. 2. Click Options. 3. Set the Vibrate When Receiving a Ping field to No.
Page 185: Availability
3. In the drop-down list, click a contact. 4. Click OK. Copy a conversation history When you copy a conversation history, you can paste it into other BlackBerry® device applications. 1. In BlackBerry Messenger, during a conversation, click the trackwheel. 2. Click Copy History.
Page 186: Receive Notification When A Contact Becomes Available
4. Type a message that contacts can see when they view your contact information. 5. Click OK. When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified. Receive notification when a contact becomes available 1.
Page 187: Display And Keyboard
Display and keyboard Backlighting About backlighting The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting conditions. Turn on backlighting 1. Press the Power button once. 2. To increase the brightness, press the Power button again.
Page 188: Display Settings
Display settings Use a picture as the Home screen background 1. In the media application, click a media type. 2. Click a media folder that contains pictures. 3. Click Open. 4. Highlight a picture. 5. Click the trackwheel. 6. Click Set As Home Screen Image. To clear the picture from the Home screen, click the trackwheel.
Page 189: Keyboard Settings
Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the front of the device. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key.
Page 190: Display Troubleshooting
Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, roll the trackwheel or press a key.
Page 191: Language
Language Set the display language Verify that your BlackBerry® Desktop Software supports multiple languages. For more information, contact your system administrator or wireless service provider. 1. In the device options, click Language. 2. Set the Language field. 3. Click the trackwheel.
Page 192: Language Troubleshooting
Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry Internet Service that is associated with your BlackBerry device might not support the characters. For more information, contact your system administrator or your wireless service provider.
Page 193: Wireless Network Coverage
Turn off the connection to the wireless network You should turn off the connection to the wireless network in certain places, such as on an airplane or in a hospital. See the BlackBerry Safety and Product Information Booklet for more information.
Page 194: Wireless Network Coverage Troubleshooting
An indicator appears on your device to let you know that you are roaming outside of your normal network area. You might also have to provide login information before you can access the wireless network. Contact your wireless service provider for more information about roaming.
Page 195: Power And Battery
• If you have not set your BlackBerry® device to turn on and turn off automatically at specific times, hold the Power key. • If you have set your device to turn on and turn off automatically at specific times, on the Home screen, click Turn Power Off. If you want the device to stay turned off until you press the Power key, click Full Power Off.
Page 197: Security
To unlock your device, on the Lock screen, roll the trackwheel. Click Unlock. Type your device password. Press the Enter key. Lock the keyboard If you do not set a BlackBerry® device password, you can lock your keyboard to avoid making calls and pressing keys accidentally. On the Home screen or in the application list, click Keyboard Lock.
Page 198: Encryption
Set content protection strength Verify that content protection is turned on. You can set the strength of the encryption that your BlackBerry® device uses to protect data that you receive when your device is locked. 1. In the device options, click Security Options.
Page 199: Password Keeper
If your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server or BlackBerry Desktop Redirector, your device is designed to use an encryption key to protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and your device.
Page 200 5. Click Save. Generate a random password 1. In the password keeper, click the trackwheel. 2. Click New. 3. Click the trackwheel. 4. Click Random Password. 5. Type the password information. 6. Click the trackwheel. 7. Click Save. Set criteria for randomly generated passwords 1.
Page 201: Prevent Password Copying
5. Click Save Options. To show passwords in the password keeper again, set the Show Password field to Yes. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper.
Page 202: Advanced Security
About the key store You can use the key store if you install the S/MIME Support Package or PGP® Support Package on your BlackBerry® device. See the S/ MIME Support Package User Guide Supplement or the PGP Support Package User Guide Supplement for more information.
Page 203: Smart Cards
About memory cleaning You can use this feature if you install the S/MIME Support Package or PGP® Support Package on your BlackBerry® device. See the S/ MIME Support Package User Guide Supplement or the PGP Support Package User Guide Supplement for more information.
Page 204: Security Troubleshooting
Use a certificate to authenticate your smart card If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry® device. 1. In the device options, click Security Options.
Page 205: Third-Party Application Control
About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock prices. You might have to set the APN that the third-party application uses for this connection.
Page 206: Connection Permissions For Third-Party Applications
Internet connection or a WAP gateway). Interaction permissions for third-party applications Interprocess Communication: Set whether third-party applications can communicate with other applications on your BlackBerry® device, such as the device runtime store, the persistent store, or global events. Device Settings: Set whether third-party applications can turn on or turn off your device or change device options, such as display options.
Page 207: Data Permissions For Third-Party Applications
Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry Desktop Manager or Bluetooth®...
Page 209: Brickbreaker
BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds.
Page 210: Play Brickbreaker
5 points Play BrickBreaker • To move the paddle, roll the trackwheel. • To release the ball in catch mode, press the Space key. • To shoot the laser or gun, press the Space key. Adjust the volume • To increase the volume, roll the trackwheel up. •...
Page 211: Service Books
Your system administrator or wireless service provider can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry Desktop Manager.
Page 213: Troubleshooting
If your device is associated with an email account that uses a BlackBerry Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If a system administrator has set an option for you, a red lock indicator appears beside the option field.
Page 214 I received notification of a new message, but no new messages appear in my message list If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device files the message.
Page 215: I Cannot Send Sms Text Messages
• Verify that your email message filters are turned on. • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry®...
Page 216 • Verify that the file size does not exceed 300 KB. • Verify that the file is not copyright protected. • If MMS templates are available for your BlackBerry® device, use a blank template to compose your MMS message. Typing troubleshooting SureType technology does not recognize a word Use the list that appears when you type to help you build words that SureType®...
Page 217: I Cannot Set Up Automatic Synchronization For Bookmarks
I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry Desktop Manager to reconcile email messages in personal folders. See the BlackBerry Desktop Software Online Help for more information.
Page 218 You can only synchronize the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
Page 219 I cannot pair with a Bluetooth enabled device Try performing the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. See the documentation that came with the Bluetooth enabled device for more information. • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth.
Page 220 My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification profile. The device vibrates until the caller or the wireless network ends the connection.
Page 221: Diagnostic Reports
About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or system administrator might ask you to run and submit a diagnostic report.
Page 222: Set A Default Recipient For Diagnostic Reports
Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient.
Page 223: I Cannot Run Or Submit A Diagnostic Report
I cannot run or submit a diagnostic report Try performing the following actions: • Try running the diagnostic report again. In a diagnostic report, click the trackwheel. Click Repeat All Steps. • If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN. Likewise, if you cannot submit a diagnostic report to a PIN, try submitting the report to an email address.
Page 225: Abbreviation List
Abbreviation list APN: Access point name BCC: Blind carbon copy CAP lock: Capital letter lock Carbon copy FIPS: Federal Information Processing Standards GPS: Global Positioning System HTTP: Hypertext Transfer Protocol MDS: Mobile Data Service MMS: Multimedia Messaging Service NUM lock: Number lock PIM: Personal information management...
Page 226 WML: Wireless Markup Language WTLS: Wireless Transport Layer Security...
Page 227: Legal Notice
Legal notice ©2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelope in motion"...
Page 228 5,568,483 5,337,338 5,600,754 5,414,796 5,657,420 5,416,797 5,659,569 5,710,784 5,778,338 BlackBerry® 7130e Model Number: RAV20CW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom...

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7130e

Blackberry 7130E - AUTRE User Manual

Blackberry Basics

Shortcuts

Phone

Email Messages

PIN Messages

SMS Text Messages

MMS Messages

Typing

Search

Attachments

Synchronization

Browser

Applications

Media

Maps

Contacts

Calendar

Tasks

Memos

Alarm

Calculator

Bluetooth Technology

Date and Time

Notification Profiles

Blackberry Messenger

Display and Keyboard

Language

Wireless Network Coverage

Power and Battery

Security

Third-Party Application Control

Brickbreaker

Service Books

Troubleshooting

Abbreviation List

Legal Notice

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User Guide

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Summary of Contents for Blackberry 7130E - AUTRE