Attachments — frequently asked questions
Can I view file attachments on my handheld?
•
Why are some file attachment features not
•
available on my handheld?
How do I view password-protected file
•
attachments?
How do I view information about attached
•
files?
Can I set the amount of memory that my
•
handheld uses for file attachments?
How do I change how file attachments are
•
displayed?
How do I view cell contents in spreadsheet
•
attachments?
Why is "More available" appearing at the end
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of my file attachment?
How do I search for text within a file
•
attachment?
What does skipped content mean?
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Can I see tracked changes in document
•
attachments?
Can I view file attachments on my
handheld?
Yes, if attachment viewing is enabled for your
handheld. When you receive a message with an
attachment, click the trackwheel. If Open
Attachment appears in the menu, you can view
attachments on your handheld.
If Open Attachment does not appear in the menu,
your handheld might not be enabled for
attachment viewing.
To view document and spreadsheet attachments,
your handheld must be integrated with an
account using the BlackBerry Enterprise Server™
version 3.6 or later for Microsoft® Exchange, the
BlackBerry Enterprise Server version 2.2 or later
for IBM® Lotus® Domino®, the BlackBerry
Enterprise Server version 4.0 or later for Novell®
GroupWise®, or BlackBerry Internet Service.
To view .zip, .htm, or .html attachments, your
handheld must be integrated with an account
using the BlackBerry Enterprise Server version 3.6
Service Pack 1 or later for Microsoft® Exchange,
the BlackBerry Enterprise Server version 2.2
Service Pack 1 or later for IBM® Lotus® Domino®,
the BlackBerry Enterprise Server version 4.0 or
later for Novell® GroupWise®, or BlackBerry
Internet Service.
To view image attachments, your handheld must
be integrated with an account using the
BlackBerry Enterprise Server version 4.0 or
BlackBerry Internet Service.
For more information, contact your system
administrator or service provider.
Why are some file attachment
features not available on my
handheld?
If your BlackBerry Wireless Handheld has 8 MB of
memory, some image attachment viewing features
are not available.
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