Tennant T380AMR Operator's Manual
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Tennant T380AMR Operator's Manual

Tennant T380AMR Operator's Manual

Rider-scrubber
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Hygenic Fully
TennantTrue
®
Insta-Click™ Magnetic Disk
North America / International
For the latest Parts Manuals and other
language Operator Manuals, visit:
www.tennantco.com/manuals
®
Cleanable Tanks
Parts
T380AMR
Rider-Scrubber
Operator Manual
*9020999*
(Battery)
R
9020999
Rev. 00 (08-2020)

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Summary of Contents for Tennant T380AMR

  • Page 1 T380AMR (Battery) Rider-Scrubber Operator Manual Hygenic Fully ® Cleanable Tanks TennantTrue ® Parts Insta-Click™ Magnetic Disk North America / International 9020999 For the latest Parts Manuals and other Rev. 00 (08-2020) language Operator Manuals, visit: *9020999* www.tennantco.com/manuals...
  • Page 2 Minneapolis, MN 55440 Phone: (800) 553-8033 www.tennantco.com NOTE: ec-H2O Nanoclean is abbreviated as ec-H2O throughout this manual. 1−Step, Duramer, and Insta-Fit are US registered and unregistered trademarks of Tennant Company ® BrainOS is a US registered trademark of Brain Corp.
  • Page 3 Brain Corp/Tennant Company. Additional training materials may be provided as to the intended use of the T380AMR Scrubber, and it should only be used in accordance with such training. Use the machine in approved environments in accordance with the Autonomous Navigation Software End User License Agreement (EULA).

  • Page 4: Table Of Contents

    Upper And Lower LIDAR Sensors ....71 Scrubbing - Manual Mode ......27 Scrub Brushes And Pads ......72 Double Scrubbing ........29 Replacing The Brush Or Pad Driver ..72 Water Pickup Mode (No Scrubbing) ..30 Replacing The Disk Pad ......73 T380AMR 9020999 (08-2020)
  • Page 5 Transporting The Machine .......81 Jacking Up The Machine.......83 Storage Information ........84 Freeze Protection ........84 ec-H2O Models ........84 Specifi cations ............85 General Machine Dimensions/Capabilities ...85 General Machine Performance .....85 Power Type ...........86 Tires ..............86 Conventional Scrubbing ........86 ec−H2O System ..........86 T380AMR 9020999 (08-2020)

  • Page 6: Important Safety Instructions - Save These Instructions

    - In areas with possible falling objects. - With pads or accessories not supplied or The following information signals potentially approved by Tennant. The use of other pads dangerous conditions to the operator. Know may impair safety. when these conditions can exist. Locate all safety devices on the machine.
  • Page 7 - Do not modify the machine from its original 5. Before leaving or servicing machine: design. - Stop on level surface. - Use Tennant supplied or approved - Turn off machine and remove key. replacement parts. T380AMR 9020999 (08-2020)
  • Page 8 - Do not load/unload on ramp inclines that exceed 15.8% / 9° grade. - Lower scrub head and squeegee before tying down machine. - Turn off machine and remove key. - Block machine tires. - Use tie-down straps to secure machine. T380AMR 9020999 (08-2020)
  • Page 9 POUR VOTRE SECURITE Lisez le manuel avant 25815 d’utiliser la machine. Located on solution tank near PARA SEGURIDAD solution tank fi ll port. Lea el manual antes de operar la máquina. Located on front electrical access panel. T380AMR 9020999 (08-2020)
  • Page 10 WARNING LABEL - Magnetic Field WARNING LABEL - Hazard. Magnetic pad driver/brush can Spinning brush. be harmful to those with pacemakers Keep hands away. or medical implants. Located on top of Located on Insta-Click magnetic pad scrub head. driver/brush. T380AMR 9020999 (08-2020)

  • Page 11: Operation

    S. Front perimeter guard G. Recovery tank drain hose T. Scrub head H. Solution tank fi ll cap U. Squeegee I. Solution tank drain hose V. Left perimeter guard J. Solution tank K. Right perimeter guard L. Recovery tank T380AMR 9020999 (08-2020)

  • Page 12: Controls And Instruments

    C. 1-Step button M. Blue start/pause button D. Horn button N. Signal lights (Rear) E. Brush pressure button O. Flashing light F. Brush pressure indicator lights G. Solution fl ow indicator lights H. Solution fl ow button T380AMR 9020999 (08-2020)

  • Page 13: Cameras And Sensors

    C. Sensors – Front 2D camera D. Sensors – Front 3D camera E. Sensors - Side 2D camera (located on each side of machine) F. Sensors - Side 3D camera (located on each side of machine) G. Sensors - Lower LIDAR T380AMR 9020999 (08-2020)

  • Page 14: Machine Setup

    3. Align the squeegee carriage pins into the squeegee assembly bracket. 7. Use the hook-and-loop fastener to secure the vacuum hose to the squeegee assembly. 4. Slide the squeegee assembly onto the squeegee carriage until both squeegee carriage pins are secured in the bracket. T380AMR 9020999 (08-2020)

  • Page 15: Installing Brushes/Pads

    2. Position the brush under the scrub head and lift the brush up onto the scrub head until the magnet in the scrub head secures the brush. WARNING: Magnetic Field Hazard. Magnetic pad driver/brush can be harmful to those with pacemakers or medical implants. T380AMR 9020999 (08-2020)

  • Page 16: Ec-H2O Nanoclean Water Conditioning Cartridge (Option)

    Do not use the same bucket for fi lling and draining the machine. NOTE: For Conventional Scrubbing, only use recommended cleaning detergents. Machine damage due to improper detergent usage will void the manufacturer’s warranty. T380AMR 9020999 (08-2020)

  • Page 17: Operation Of Controls

    NOTE: ec-H2O Models-During fi rst time use and after replacing the water conditioning cartridge, the ec-H2O system will automatically override the selected solution fl ow rate for up to 75 minutes. T380AMR 9020999 (08-2020)

  • Page 18: Setting Brush Pressure

    fl ow setting. NOTE: It is recommended that medium or high solution fl ow levels be used for uncoated or unpolished fl oors (more porous). This applies to both conventional and ec-H2O scrubbing modes. T380AMR 9020999 (08-2020)

  • Page 19: Emergency Stop Buttons

    Emergency Stop Button Pressed turned off when the Emergency Stop button is screen will appear on the UI touchscreen. Follow engaged and must be turned back on to continue the instructions on the UI touchscreen. teaching the machine. T380AMR 9020999 (08-2020)

  • Page 20: Machine Hour Meter

    *Verify if cleaning detergent was added to solution tank. If ec-H2O system was operated with cleaning detergent, drain solution tank, add clear water and operate the ec-H2O system until the indicator light code clears. T380AMR 9020999 (08-2020)

  • Page 21: User Interface (Ui) Touchscreen

    NOTE: Do not charge batteries more often than necessary. Excessive charging could reduce the life of the batteries. It is best to charge the batteries only when alerted that the battery needs charging. See BATTERIES in the MAINTENANCE section. T380AMR 9020999 (08-2020)

  • Page 22: Roc: Robot Operations Center (Brainos Software)

    ROC. If the indicator is gray, the ROC is not connected and cannot be paired with a cell phone. Connected Not Connected 3. When the software update completes, select Done. 4. To complete the update, restart the machine. T380AMR 9020999 (08-2020)

  • Page 23: How The Machine Works

    BRUSH INFORMATION section of this manual ec-H2O system. Conventional cleaning detergents/ or contact a Tennant representative. restorers may cause failure to the ec-H2O solution system. The machine is equipped with BrainOS software that is accessible via the User Interface (UI) touchscreen, also known as the UI touchscreen.

  • Page 24: Brush Information

    The spring-activated For best results, use the appropriate brush or centering device works with all Tennant pads and pad for the cleaning application. Listed below are allows for fast, easy pad replacement.

  • Page 25: Machine Operation

    (if equipped). For ec-H2O Scrubbing: Ensure that all conventional cleaning agents are drained and rinsed from the solution tank. For ec-H2O Scrubbing: Ensure that the solution tank is fi lled with clear cool water only. T380AMR 9020999 (08-2020)

  • Page 26: While Operating The Machine (Robotic Mode/Manual Mode)

    fl oor cleaning practices. Follow site safety guidelines concerning wet fl oors. See Autonomous Navigation Software End User License Agreement (EULA) for further uses and restrictions. T380AMR 9020999 (08-2020)

  • Page 27: Scrubbing - Manual Mode

    WARNING: Flammable materials or reactive metals can cause an explosion 3. Press the 1-Step button. The light in the or fi re. Do not pick up. button is illuminated. All the preset scrubbing functions will turn on. T380AMR 9020999 (08-2020)
  • Page 28 FOR SAFETY: When using machine in manual mode, go slowly on inclines and slippery surfaces. 7. Press the 1-Step button to stop scrubbing. The light in the 1-Step button will turn off and the scrubbing functions will turn off after a short delay. T380AMR 9020999 (08-2020)

  • Page 29: Double Scrubbing

    The light in the vacuum fan button will turn off, the squeegee will raise and the vacuum fan will stop operating. Then scrub the area. Let the cleaning solution set on the fl oor for 3-5 minutes. T380AMR 9020999 (08-2020)

  • Page 30: Water Pickup Mode (No Scrubbing)

    fi re. Do not pick up. Then press the vacuum fan/squeegee button. The light in the vacuum fan/squeegee button will illuminate, the squeegee will lower and the vacuum fan will start operating. Then pick up the water or non-fl ammable liquid spill. T380AMR 9020999 (08-2020)

  • Page 31: Scrubbing - Robotic Mode

    If the home location code is moved even slightly, the route may not be performed correctly. • Install home location codes at a height of 40 in. (1000 mm) from the fl oor. 24 in. (610 mm) 40 in. (1000 mm) T380AMR 9020999 (08-2020)

  • Page 32: Logging Into Brainos

    2. Use the UI touchscreen keypad to enter security four-digit PIN. 3. Upon successful PIN (Personal Identifi cation Number) entry, the UI touchscreen displays a maintenance reminder screen. 4. Read and perform the maintenance reminders. Press OK after completing the maintenance reminders checklist. T380AMR 9020999 (08-2020)

  • Page 33: Changing Region/Language

    English is the default language. 1. Upon successful PIN (Personal Identifi cation Number) entry, the UI touchscreen displays the main menu. Touch SETTINGS. 4. Select the desired language. 2. Touch PREFERENCES. 5. The menus are now displayed in the selected language. T380AMR 9020999 (08-2020)

  • Page 34: Positioning The Machine At The Home Location Code

    UI touchscreen. If the machine is driven after scanning the home location code but before selecting the next option, a warning message will appear on the UI touchscreen stating, Please do not move the robot after homing. T380AMR 9020999 (08-2020)

  • Page 35: Teaching A New Route (Brainos Software)

    5. The machine automatically begins scanning the home location code, as shown on the UI touchscreen. If the machine is unable to scan the home location code, the UI touchscreen will display an error message with suggestions on how to resolve. T380AMR 9020999 (08-2020)
  • Page 36 The UI touchscreen states Ready. The machine will learn as you drive. NOTE: Do not teach a route with an incline or decline. NOTE: Do not teach the machine routes that include driving into an elevator or automatic doors. T380AMR 9020999 (08-2020)
  • Page 37 NOTE: Avoid narrow spaces. The machine requires a width of 42 in (1067 mm) to navigate aisles and between displays. FOR SAFETY: While machine is operating in robotic mode, only scrub fl at, hard surfaces of 0% incline. T380AMR 9020999 (08-2020)
  • Page 38 Add Label button NOTE: If the UI touchscreen states Error 20007 Failed to create a route, touch Back to return to the main menu. Repeat the entire procedure to teach the cleaning route. T380AMR 9020999 (08-2020)

  • Page 39: Pairing A Phone With The Roc

    1. Turn the ON/OFF key switch on. 2. Touch SETTINGS on the main menu on the UI touchscreen. The SETTINGS menu is displayed. 5. Pairing is successful when the cell phone receives a confi rmation text message. 3. Touch NOTIFICATIONS. T380AMR 9020999 (08-2020)

  • Page 40: Running A Robotic Cleaning Route (Brainos Software)

    (double scrub) position. Lower the squeegee if it is in the raised double scrub position. 2. Turn the ON/OFF key switch on. 3. When the main menu appears on the UI touchscreen, touch RUN ROUTE. T380AMR 9020999 (08-2020)
  • Page 41 6. Select the cleaning route(s) to be run. The cleaning routes will operate continuously in the order they are selected as displayed in the corner of each selected route. T380AMR 9020999 (08-2020)
  • Page 42 2. Push the Start/Pause button in the back. The UI touchscreen also displays a rotating machine image that shows securing the yellow safety straps and highlighting the blue start/pause button on the back of the machine. T380AMR 9020999 (08-2020)
  • Page 43 16. Press the fl ashing blue start/pause button to start the robotic route. The yellow warning light fl ashes and the horn sounds to signal that robotic cleaning is starting. T380AMR 9020999 (08-2020)
  • Page 44 fl ow, and squeegees. pause the machine. 20. Press the blue start/pause button to resume the route in robotic mode. Observe scrubbing performance to ensure that all components are functioning properly. T380AMR 9020999 (08-2020)
  • Page 45 (see previous steps). 28. If fi nished cleaning, drive the machine to a designated parking station, insert the key into the ON/OFF key switch and turn the ON/OFF key switch off. T380AMR 9020999 (08-2020)

  • Page 46: Autonomous Route History

    The white portions are areas that have not been cleaned. 5. When fi nished checking the cleaning history, touch BACK to return to the SETTINGS menu. Touch BACK again to return to the main menu. T380AMR 9020999 (08-2020)

  • Page 47: Learning Center

    2. Touch the Daily Maintenance to view daily maintenance tutorial videos or Periodic Maintenance to view periodic maintenance tutorial videos. 3. Select the desired video from the list videos. 4. Touch BACK to return to the main menu. T380AMR 9020999 (08-2020)

  • Page 48: Edit/Deleting Routes

    UI touchscreen. 3. Touch ROUTES. 5. All existing routes for the selected home location are displayed on the UI touchscreen. Touch the route to be deleted. T380AMR 9020999 (08-2020)
  • Page 49 9. Touch DELETE ROUTE to permanently delete the selected route from the machine. NOTE: Touch BACK to cancel the route deletion and return to the list of existing routes. T380AMR 9020999 (08-2020)
  • Page 50 The deleted route no longer appears on the screen. 12. If fi nished deleting routes for the selected home location code, touch BACK to return to the SETTINGS menu. Touch BACK again to return to the main menu. T380AMR 9020999 (08-2020)

  • Page 51: Draining And Cleaning The Tanks

    WARNING: Flammable materials can cause an explosion or fi re. Do not use fl ammable materials in tank(s). NOTE: DO NOT use steam to clean tanks. Excessive heat can damage tanks and components. T380AMR 9020999 (08-2020)
  • Page 52 Allowing the interior of the solution tank to dry prevents mold/mildew from building up inside the tank. T380AMR 9020999 (08-2020)

  • Page 53: Alert Messages

    LED fl ash. Batteries need to be Beep or chirp 1. Drive the machine to a charging BATTERY IS charged. every 10 seconds. station. TOO LOW * 2. Turn off the machine. 3. Inspect an charge the batteries. T380AMR 9020999 (08-2020)
  • Page 54 If necessary, press the 1-Step button for an additional minute of operation to pick up standing water or solution. **See EMERGENCY STOP BUTTON for Emergency Stop related screens/alerts. NOTE: Contact a Tennant Service representative for all other fault codes. T380AMR 9020999 (08-2020)

  • Page 55: Assists - Robotic Mode

    4. If issue persists, contact Customer Service. 103 - 104, Obstacle(s) on 1. Make sure the robot’s path is clear PATH IS cleaning route. or drive past any obstacles. BLOCKED 2. Press BLUE Start/Pause button to start. T380AMR 9020999 (08-2020)
  • Page 56 2. If there are no issues, press the ERROR deck from raising/ 1-Step button LED BLUE Start/Pause button in the back lowering. fl ash. to resume. 3. If issue continues, contact Customer Service. T380AMR 9020999 (08-2020)
  • Page 57 Machine is off 1. Follow the blue arrow and drive to ROBOT IS OFF designated scrubbing the red path. PATH path. 2. When correct, the path will turn white. 3. Press rear BLUE Start/Pause button to start. T380AMR 9020999 (08-2020)
  • Page 58 * All scrubbing functions stop, but the machine can still be driven. If necessary, press the 1-Step button for an additional minute of operation to pick up standing water or solution. NOTE: Contact a Tennant Service representative for all other fault codes. T380AMR 9020999 (08-2020)

  • Page 59: System Errors (Robotic Mode/Manual Mode)

    See CAMERAS AND SENSORS in the MAINTENANCE section. Restart the machine. Contact Customer Service if the problem(s) persist(s). Refer to the error table below to determine the cause and remedy for the message. T380AMR 9020999 (08-2020)
  • Page 60 Code Camera Not 2. Contact Customer Service immediately if machine remains Responding inoperable after several restart attempts. 5020 Firmware Connection 1. Restart machine. Error 2. Contact Customer Service immediately if machine remains inoperable after several restart attempts. T380AMR 9020999 (08-2020)
  • Page 61 3D camera. *** NOTE: It may be necessary to provide a close up photograph/video of the LIDAR to send to Customer Service to determine the extent of possible damage or issues causing the LIDAR to be inoperable. T380AMR 9020999 (08-2020)

  • Page 62: Machine Troubleshooting

    Poor scrubbing 1-Step button not on Turn 1-Step button on performance Improper detergent or brushes used Contact Tennant service representative Recovery tank full Empty recovery tank Solution tank empty Fill solution tank Debris caught on scrub brushes or pads Remove debris...

  • Page 63: Maintenance

    MAINTENANCE MAINTENANCE T380AMR 9020999 (08-2020)

  • Page 64: Maintenance Chart

    (Check every 100 hours after initial 500 hour check) Tires Check for damage and wear Vacuum fan motor(s) Replace carbon brushes Hours 1250 Scrub brush motors Replace carbon brushes Hours LUBRICANT/FLUID Distilled water SAE 90 weight gear lubricant T380AMR 9020999 (08-2020)

  • Page 65: Batteries

    27°C (80°F) or less. • Allow the charger to complete charging the batteries before re-using the machine. • Maintain the proper electrolyte levels of fl ooded (wet) batteries by checking levels weekly. T380AMR 9020999 (08-2020)

  • Page 66: Checking The Electrolyte Level

    3 mm (0.12 in) below the sight tubes. Before Charging After Charging NOTE: Make sure the battery caps are in place while charging. There may be a sulfur smell after charging batteries. This is normal. T380AMR 9020999 (08-2020)

  • Page 67: Charging The Batteries

    Refer to the off-board machine. The use of other battery chargers that battery charger owners manual for operating are not supplied and approved by Tennant are instructions. prohibited. Refer to the charger owners manual for additional information. Contact distributor or FOR SAFETY: Do not disconnect the off- Tennant for battery charger recommendations.

  • Page 68: Battery Charging Status

    80% State of to fi nish charging Charge Solid GREEN Charge Complete Machine ready for use Rapid AMBER fl ashing Issue with Battery Detected Contact Service (0.5 second ON; 0.5 second OFF) Solid RED Charger internal failure Contact Service T380AMR 9020999 (08-2020)

  • Page 69: Hydrolink ® Battery Watering System (Trojan ® Battery Option)

    6. After adding water, replace the dust cap on the battery fi ll hose and store the hand pump hose inside the machine’s battery compartment for future use. T380AMR 9020999 (08-2020)

  • Page 70: Circuit Breakers And Fuses

    Replace or check the motor carbon brushes as indicated. Contact trained personnel to check or replace carbon brushes. Carbon Brush Replacement/ Hours Check Vacuum motor (replace) Propel motor (check) Brush motor (replace) 1250 T380AMR 9020999 (08-2020)

  • Page 71: Cameras And Sensors

    Side 2D and 3D cameras are located on each side bottom surfaces are completely clear of all dirt, of the machine. smudges, and/or other debris. Use a fl ashlight to inspect these sensor surfaces and ensure they are thoroughly cleaned. T380AMR 9020999 (08-2020)

  • Page 72: Scrub Brushes And Pads

    2. Turn the machine ON/OFF key switch off. 6. Ensure the brush or pad driver is securely FOR SAFETY: Before leaving or servicing mounted on the brush drive hub. machine, stop on level surface, turn off machine, and remove key. T380AMR 9020999 (08-2020)

  • Page 73: Replacing The Disk Pad

    3. Flip or replace the scrub pad, center the scrub pad on the pad driver. Then reinstall the center disk to secure the pad in place on the pad driver. 4. Reinsert the pad driver into the machine. T380AMR 9020999 (08-2020)

  • Page 74: Ec-H2O System

    fl ow rate for up to 75 minutes. 1. Lift the recovery tank/seat open and engage prop arm to access the ec-H2O cartridge. 4. Install the new cartridge and reconnect the two hoses. Make sure the hose connectors are fully inserted into new cartridge. T380AMR 9020999 (08-2020)

  • Page 75: Lubrication

    3 indicator lights STEERING U-JOINT Solution flow button The steering u-joint is located directly below the steering motor. Check for damage or wear and lubricate the steering u-joint after every 200 hours. 7. Lower the recovery tank. T380AMR 9020999 (08-2020)

  • Page 76: Squeegee Blades

    6. Fully loosen the four knobs on squeegee assembly. This will separate the spring loaded blade retainer from squeegee frame. T380AMR 9020999 (08-2020)
  • Page 77 9. Squeeze the squeegee frame and blade retainer together and re-tighten the four knobs. 12. Be sure both squeegee tabs are positioned above the scrub head skirt. T380AMR 9020999 (08-2020)

  • Page 78: Skirts And Seals

    FOR SAFETY: Before leaving or servicing machine, stop on level surface, turn off machine, and remove key. Check the vacuum fan seal for damage and wear 15. Rotate and center the squeegee assembly after every 100 hours of operation. underneath the machine. T380AMR 9020999 (08-2020)

  • Page 79: Squeegee Seal

    Check perimeter guard bristles for debris, damage, and wear daily. The bristles should lightly touch the fl oor. Replace damaged and/or worn bristle assemblies. Left and right perimeter guards. T380AMR 9020999 (08-2020)

  • Page 80: Tires

    Immediately after pushing the machine, remove the screw driver from between the brake release lever and the body of the encoder. NEVER operate the machine with the parking brake disabled. FOR SAFETY: Do not operate machine with the brake disabled. T380AMR 9020999 (08-2020)

  • Page 81: Transporting The Machine

    5. Lower the scrub head and squeegee after the machine is positioned on the trailer or truck. 6. Turn off the machine. 7. Place a block behind each wheel to prevent the machine from rolling. 8. Remove the lower rear shroud from the machine. T380AMR 9020999 (08-2020)
  • Page 82 11. Ensure all tie-down straps are fully tightened and machine is completely secure on the trailer or truck. 12. Stow/secure all parts removed from the machine in a safe place where they will not be lost or damaged. T380AMR 9020999 (08-2020)

  • Page 83: Jacking Up The Machine

    FOR SAFETY: When servicing machine, block machine tires before jacking machine up. Use a hoist or jack that will support the weight of the machine. Jack machine up at designated locations only. Block machine up with jack stands. T380AMR 9020999 (08-2020)

  • Page 84: Storage Information

    Operate machine in the ec-H2O mode to cycle antifreeze through ec-H2O system. After storing machine in freezing temperatures, drain any remaining antifreeze from the solution tank. Add clean water to solution tank and operate the machine to fl ush system. T380AMR 9020999 (08-2020)

  • Page 85: Specifications

    Maximum ramp incline for loading – Empty (Manual mode only) 15.8% / 9° Maximum ramp incline for scrubbing - (Manual mode) 7% / 4° Maximum ambient temperature for machine operation 40° C (104° F) Minimum temperature for operating machine scrubbing functions 2° C (36° F) T380AMR 9020999 (08-2020)

  • Page 86: Power Type

    High: 0.50 gpm ec−H2O SYSTEM Item Measure Solution pump 24 Volt DC, 5A, 5.7 LPM (1.5 GPM) open fl ow, 70 psi bypass setting Solution fl ow rate Low: 0.12 gpm Medium: 0.25 gpm High: 0.35 gpm T380AMR 9020999 (08-2020)
  • Page 87 SPECIFICATIONS MACHINE DIMENSIONS 635 mm (25 in) 750 mm (29.5 in) 1400 mm (55 in) Wheel base Track 1006 mm (at rear wheels) (39.6 in) 555 mm (21.8 in) 1588 mm (62.5 in) T380AMR 9020999 (08-2020)
  • Page 88 SPECIFICATIONS T380AMR 9020999 (08-2020)

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