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Corporate Headquarters
1651 Cedar Line Drive, Rock Hill, South Carolina 29730 USA
P: (803) 327-5005 F: (803) 327-5097 www.pumpsebara.com
Industrial/Standard warranty is 12 months from startup or 18 months from purchase,
which ever shall occur first.
All pumps returned for evaluation found to be NON-Warranty will be assessed a labor
charge of $55.00.
•
This form must be filled out in detail and returned to EBARA Pumps Americas
Corporation before an RMA can be issued.
•
All Industrial Service Pump Evaluation Forms must have an MSDS Sheet provided
with this completed form before an RMA can be issued.
•
All pumps used in "Industrial Service Applications" that are returned for evaluation
must have an M.S.D.S Sheet securely attached to the exterior of the package, NO
EXCEPTIONS.
•
All pumps used in "Sewage Applications" are excluded from the above requirement
regarding MSDS sheets.
•
***** NOTE ***** When returning product(s) to EBARA that have been used in
sewage applications, be sure to clean and disinfect pumps or parts thoroughly with
a solution of 25% Bleach and repackage securely so no further damage will occur.
•
On the exterior of packaging, please note: "Pump Has Been Disinfected".
•
All returns shall have an RMA number clearly written on exterior of packaging with a
copy of the RMA paperwork inside the package.
•
Failure to follow the above instructions will result in your shipment being
refused and returned to Distributor, at the Distributor's expense.
Today's Date: ____________
Date of Start Up: ________
Date of Failure: ________
Pump Model: __________________
Serial No._________
HP: ____ Voltage: ________ Operating Conditions: Head___________
Flow___________
Application: _____________________
Distributor Name (who was the pump purchased from?): _________
Dist. original P.O.#_____________
Distributor Contact Name: ________________ Phone: ______________
Email: ____________________
Detailed Description of Failure:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
___________________________
Pumps Americas Corporation
Industrial/Standard Warranty
*NOTICE- REQUIREMENTS HAVE CHANGED*
33
rev. 01/21
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