Skope ReFlex Upright Service Manual
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Skope ReFlex Upright Service Manual

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ReFlex Upright
SKOPE Fridge, Freezer, Combo

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Summary of Contents for Skope ReFlex Upright

  • Page 1 ReFlex Upright SKOPE Fridge, Freezer, Combo...
  • Page 2 E-mail: skope@skope.com Website: www.skope.com Trademark Infringement The SKOPE trademark on this product is infringed if the owner, for the time being, does any of the following: • Applies the trade mark to the product after their state, condition, get-up or packaging has been altered in any manner •...

  • Page 3: Table Of Contents

    SCS Connect Track App ....... . 8 SKOPE Connect App ........8 Controller Faceplate .
  • Page 4 Return Faulty Cartridge ....... . 61 SKOPE Reflex Upright Fridge, Freezer, Combo...

  • Page 5: Servicing Hydrocarbon

    SKOPE Reflex Upright Fridge, Freezer, Combo Servicing Hydrocarbon Overview Some models in the ReFlex Upright Series use hydrocarbon (HC) R290 Propane as their refrigerant. Refer to the cabinet rating label inside the cabinet to determine refrigerant type before servicing. Hydrocarbon is a natural refrigerant that has a very low environmental impact.

  • Page 6: Skope Hc Service Requirements

    SKOPE HC Service Policy (available from SKOPE), including the following: Hydrocarbon work – SKOPE Service Policy It is the responsibility of the service technician to follow SKOPE’s Hydrocarbon equipment service policy and by accepting a service work order they agree to the following (where applicable): MUST –...

  • Page 7: Specifications

    SKOPE Reflex Upright Fridge, Freezer, Combo Specifications Models This service manual is applicable to the SKOPE ReFlex Upright models detailed in the table below. Refer to the relevant product specification sheet (available on the SKOPE website: www.skope.com) for specifications. Model...

  • Page 8: Electronic Controller

    SCS Connect The Wellington Drive Track app for mobile devices transfers data from Track App SKOPE equipment that utilise the SCS Connect controller to a cloud based server. The app works automatically in the background. When the app detects a controller, it connects via Bluetooth to receive data from the controller and send data to the cloud.

  • Page 9: Controller Faceplate

    (see “SCS Connect Field App and Track App” on page 11), or the controller faceplate (refer to Wellington Drive Technologies documentation for further information.). Note: A 9 digit pin code is required to access service mode via the controller buttons. Contact SKOPE to receive your service mode pin code. Electronic Controller Service Manual...
  • Page 10 SKOPE Reflex Upright Fridge, Freezer, Combo There are 5 main service mode categories when accessing and using service mode via the controller faceplate: Parameters Provides access and editing of individual controller parameters. It is not recommended that parameters are changed unless absolutely necessary.

  • Page 11: Scs Connect Field App And Track App

    To connect to a cabinet 1. Ensure Bluetooth is enabled and you have internet access on your mobile device. 2. The app shows a list of nearby SKOPE cab- inets. The signal bars indicate how close each cabinet is. 3. Select the cabinet of interest and press ‘CONNECT’.

  • Page 12: App Categories

    Google Play Store or Apple App Store. 2. Enter your unique Activation Code and press ‘Activate’ (the same code as used for SCS Connect Field app). The activation code is provided by SKOPE Customer Services. 3. Respond to any dialogue boxes that appear and the app should be ready to use.
  • Page 13 SKOPE Reflex Upright Fridge, Freezer, Combo Load parameter file Allows reloading of model default parameter set or changing to new parameter set. See “Replacing the Controller” on page 53 for instructions. Note: Updated parameters are not applied until DISCONNECT has been selected from the menu (after loading new parameter set).

  • Page 14: Faults And Alarms

    Refer to the tables below for faults and alarm descriptions and possible causes and actions. The service tech type column refers to the service tech skill level required to complete a task. Refer to the SKOPE HC Service Policy (available from SKOPE) for service tech type details. Faults (alarm indicator lit - no message displayed)
  • Page 15 SKOPE Reflex Upright Fridge, Freezer, Combo Alarms Code Description Service tech Possible root cause type dor Door left open. 1, 2, 3, 4 - door not self closing (torsion fault) - door switch / circuit The door has been open for several minutes.
  • Page 16 SKOPE Reflex Upright Fridge, Freezer, Combo Code Description Service tech Possible root cause type NO swap cartridge required Evaporator fan over-current protection - faulty fan motor 2, 3, 4 The current supplied to the evaporator fan - fan blade fault (imbalance / debris / blockage) motor is too high.
  • Page 17 SKOPE Reflex Upright Fridge, Freezer, Combo Notes Electronic Controller Service Manual...

  • Page 18: Wiring

    SKOPE Reflex Upright Fridge, Freezer, Combo Wiring ReFlex Upright Fridge, ReFlex Upright Freezer Wiring Service Manual...
  • Page 19 SKOPE Reflex Upright Fridge, Freezer, Combo CAUTION Some connector colours vary depending on date of manufacture. Refer to Plug type/colour column in the table below for colour variations. After unplugging connectors, ALWAYS ensure reconnection has been undertaken correctly as operational faults may occur if incorrect. It is recommended to photograph wiring setup before unplugging for future reference.

  • Page 20: Spare Parts

    SKOPE Reflex Upright Fridge, Freezer, Combo Spare Parts 1-Door Cabinet Assembly Spare Parts Service Manual...
  • Page 21 SKOPE Reflex Upright Fridge, Freezer, Combo No. Description Model No. ✔ ✔ CASTOR-UNBRAKED KN-SXX11990 CASTOR-BRAKED KN-SXX11991 ✔ ✔ SHELF SET-1DR UPRIGHT KN-WRK11992 ✔ ✔ SHELF-1DR UPRIGHT-540x530 KN-WRK12026 ✔ ✔ SHELF-CLIP KN-SSY11998 ✔ ✔ LIGHT-LED-UPRIGHT KN-ELL11999 ✔ ✔ POWER SUPPLY-LPF-16 KN-ELZ12002 ✔...

  • Page 22: 2-Door Cabinet Assembly

    SKOPE Reflex Upright Fridge, Freezer, Combo 2-Door Cabinet Assembly Spare Parts Service Manual...
  • Page 23 SKOPE Reflex Upright Fridge, Freezer, Combo No. Description Model No. ✔ ✔ ✔ ✔ CASTOR-UNBRAKED KN-SXX11990 CASTORS-BRAKED KN-SXX11991 ✔ ✔ ✔ ✔ SHELF SET-2DR UPRIGHT KN-WRK11993 ✔ ✔ ✔ SHELF SET-COMBO KN-WRK11994 ✔ SHELF-2DR UPRIGHT-530x530 KN-WRK12027 ✔ ✔ ✔ SHELF-COMBO-530x595 KN-WRK12028 ✔...

  • Page 24: Cartridge Assembly

    SKOPE Reflex Upright Fridge, Freezer, Combo Cartridge Assembly Spare Parts Service Manual...
  • Page 25 SKOPE Reflex Upright Fridge, Freezer, Combo No. Description Model No. ✔ ✔ ✔ ✔ ✔ EVAPORATOR TUB UP KN-SXX12085 ✔ COIL EVAPORATOR 2R8K425L KN-CLS12086 ✔ ✔ COIL EVAPORATOR 3R8K425L KN-CLS12087 ✔ ✔ COIL EVAPORATOR 4R8K425L KN-CLS12088 ✔ ✔ HEATER ELEMENT DEFROST UP 150W KN-ELE12089 ✔...

  • Page 26: Installation

    SKOPE Reflex Upright Fridge, Freezer, Combo Installation Installation Guidelines When installing this cabinet, ensure the installation guidelines below are considered and met. Ventilation Surface Door Opening Climate Class The installation surface The cabinet must be Ensure all ventilation Allow adequate space...

  • Page 27: Cleaning Before First Use

    SKOPE Reflex Upright Fridge, Freezer, Combo Cleaning Before First Use The cabinet interior and food contact surfaces must be thoroughly cleaned and sanitised before first use. Ensure the cabinet is unplugged from the power supply before cleaning, and use only standard stainless steel cleaners suitable for food preparation areas.

  • Page 28: Troubleshooting

    SKOPE Reflex Upright Fridge, Freezer, Combo Troubleshooting Electronic Controller Alarms signal unexpected operational changes in the cabinet or cartridge. When an alarm is activated, use the electronic controller app to assist with fault diagnosis and service as necessary. See page 14 for information.
  • Page 29 SKOPE Reflex Upright Fridge, Freezer, Combo • Product is too warm. • Frequent door opening. • Limit door openings. • Recently loaded. • Allow time for the product to cool down. • Door not closing properly. • Check and clean door gasket.

  • Page 30: Refrigeration System

    SKOPE Reflex Upright Fridge, Freezer, Combo Refrigeration System The following diagnostic test is useful for workshop diagnosis of a short of gas situation. Perform the test before opening the refrigeration system. It is beneficial to have a correctly operating unit running beside the unit being serviced to compare behaviour.
  • Page 31 SKOPE Reflex Upright Fridge, Freezer, Combo RF7.UPF.2.SD (cartridge UTKDDI-0019) Observation 50% charged 75% charged 100% charged Suction pipe at Suction dry Suction cold Frost back to compressor compressor shell ½ return bends All return bends frosted All return bends Evaporator coil...

  • Page 32: Replacement Procedures

    Interior wiring loom  Lighting components are all non serviceable items. If a component is faulty, it should be removed and a SKOPE OEM new replacement component fitted. Refer to the diagnostics table below to determine what component may be at fault, and the procedures over the next few pages for component replacement instructions.
  • Page 33 SKOPE Reflex Upright Fridge, Freezer, Combo To replace an interior light component 1. Unplug the cabinet from the power supply. 2. Remove shelves to allow access to light. Plug 3. Unplug the light. 4. Unscrew and replace the light. 5. Plug the light in and Light reassemble the shelves.

  • Page 34: Doors

    SKOPE Reflex Upright Fridge, Freezer, Combo Doors Alignment If a door is out of alignment, realign it by loosening the top and or bottom Adjustment hinge bracket fixing screws, move the door as required, and re-tighten the hinge bracket screws.

  • Page 35: Door Hinges

    SKOPE Reflex Upright Fridge, Freezer, Combo Door Hinges Each door is fitted with top and bottom hinges, and an additional self-closing mechanism which allows the door to self-close. The hinges and self-closing mechanism are replaceable. To remove the hinges 1. Remove the top hinge, washers and bush from the top of the door.

  • Page 36: Door Hinge Reversal

    SKOPE Reflex Upright Fridge, Freezer, Combo Door Hinge Follow the steps below to reverse the door hinging on ReFlex Upright 1- Reversal Door fridge and freezer. Parts Required The following kit is required to complete the procedure: Description SKOPE Part No.
  • Page 37 SKOPE Reflex Upright Fridge, Freezer, Combo 5. Unscrew and remove the RH top and bottom hinges from the door (2 × M4 socket Lock plate (retain) head screws and washers per hinge). These are no Door switch magnet (retain) longer required.

  • Page 38: Castors And Legs

    SKOPE Reflex Upright Fridge, Freezer, Combo Castors and Legs The cabinet is supplied fitted with swivel castors. The front castors are braked, the rear castors are swivel only. A set of adjustable height legs is also included in the cabinet.

  • Page 39: Refrigeration Cartridge

    Do NOT open the refrigeration system. Check all components such as the electronic controller and electrical systems. If a sealed system fault is suspected, the system must not be opened; it must be sent to a SKOPE approved service depot for repair.

  • Page 40: Gas Detector

    SKOPE Reflex Upright Fridge, Freezer, Combo Dedicated hydrocarbon gauges.  Intrinsically safe hydrocarbon combustible gas leak detector.  Intrinsically safe scales to 1gm accuracy.  Well ventilated work area.  Gas Detector A gas detector is required and must be used when servicing HC cartridges.

  • Page 41: Removing The Cartridge

    SKOPE Reflex Upright Fridge, Freezer, Combo Removing the Follow the steps below and image over the page to remove the refrigeration Cartridge cartridge from the cabinet. Ensure the cabinet is disconnected from the power supply before removing the cartridge. Note: The electronic controller and electrics panel (including light power supply) is matched to the cabinet, and must be left with the cabinet when exchanging the cartridge.
  • Page 42 SKOPE Reflex Upright Fridge, Freezer, Combo Manufactured before Feb. 2020 Due to the use of limited colour connectors, 2 × red 4-way and 2 × yellow 4-way connectors have been used. ALWAYS ensure reconnection has been undertaken correctly as operational faults may occur if incorrect.
  • Page 43 SKOPE Reflex Upright Fridge, Freezer, Combo Manufactured Feb. 2020 onwards 2. Front panel screws 6. Rear grille 8. Cartridge screws 1. Power cord and cable tie Cabinet elements - Black Controller - Black and Orange Lights - White To controller...

  • Page 44: Refrigeration Cartridge Assembly

    MUST state refrigerant as R290. If the label states a different refrigerant, or does NOT state a refrigerant, it is NOT suitable for a hydrocarbon cartridge. For safety and compliance, only SKOPE supplied parts specifically for this appliance may be used for repairs. Other parts may appear suitable, but may not be approved or safe for use in an appliance with hydrocarbon refrigerant.

  • Page 45: Electrics Box

    SKOPE Reflex Upright Fridge, Freezer, Combo Electrics Box The electrics box is fitted to the side of the cabinet top, beside the refrigeration cartridge. Combo models are equipped with two electrics boxes: one for each cartridge. The electrics box is matched to the cabinet, and must be left with the cabinet when exchanging the cartridge.

  • Page 46: Condenser Fan

    If the fan stops for any reason, check all connections to ensure no plugs have come loose. IMPORTANT Replace the motor with the same SKOPE OEM part. DO NOT use alternative parts. It is important that the fan blade and/or fan motor is replaced with the same part to ensure safety, correct alignment, refrigeration performance, and compliance.

  • Page 47: Evaporator Tub

    SKOPE Reflex Upright Fridge, Freezer, Combo To replace the fan motor (with correct SKOPE spare part only) 1. Remove the condenser fan assembly and the fan blade (see previous page). 2. Detach the fan motor from the fan mounting brackets by removing the four screws from the mounting bracket.

  • Page 48: Evaporator Fan

    If the fan stops for any reason, check all connections to ensure no plugs have come loose. IMPORTANT Replace the motor with the same SKOPE OEM part. DO NOT use alternative parts. It is important that the fan blade and/or fan motor is replaced with the same part to ensure safety, correct alignment, refrigeration performance, and compliance.
  • Page 49 6. Reassemble and test. To replace the fan motor (with correct SKOPE spare part only) 1. Remove the evaporator fan assembly and the fan blade (see previous page). 2. Detach the fan motor from the fan mounting brackets by removing the four screws from the mounting bracket.

  • Page 50: Compressor

    SKOPE Reflex Upright Fridge, Freezer, Combo Compressor The compressor is located at the front of the refrigeration cartridge. If the compressor is causing excessive noise, check the mountings to ensure there is no damage to the rubber mounts or washers, nuts and screws.

  • Page 51: Defrost Element Fuses

    SKOPE Reflex Upright Fridge, Freezer, Combo Defrost The element is fitted with 2 thermal fuses (one at each end of the evaporator Element Fuses coil). If a fuse fails, diagnostic work to determine the cause of failure is required. If the evaporator probe fails, the defrost element thermal fuse may activate due to prolonged defrosting.

  • Page 52: Electronic Controller

    SKOPE Reflex Upright Fridge, Freezer, Combo Electronic Controller The electronic controller is matched to the cabinet, and must be left with the cabinet when exchanging the cartridge. Replacement spare part cartridges are not supplied with controller and electrics panel. Different controller parameter sets are used across various models. Ensure the controller is set-up with the correct parameter set for the cabinet model.

  • Page 53: Replacing The Controller

    12. Set up controller and cabinet links as required: Corporate The service tech must link to the controller to the cabinet serial number in the SCS Connect Field app. General Market The owner must set up via SKOPE-connect (if in use). UW0100029 High voltage UW0100030 UW0300008...

  • Page 54: Door Switch

    SKOPE Reflex Upright Fridge, Freezer, Combo Door Switch The cabinet is fitted with a door switch at the top of each door opening, which tells the electronic controller when a door is opened. A small magnet at the top of the door activates the switch.

  • Page 55: Evaporator Probe

    SKOPE Reflex Upright Fridge, Freezer, Combo Evaporator The evaporator probe is located within the evaporator coil. It controls the Probe refrigeration system defrost initiation and termination. If the evaporator probe fails, the defrost element thermal fuses may activate due to prolonged defrosting. Due to this, if the evaporator probe is replaced the resistance of the thermal fuses must be checked and fuses replaced if required (see “Defrost Element Fuses”...

  • Page 56: Condenser Probe

    SKOPE Reflex Upright Fridge, Freezer, Combo Condenser The condenser probe is located on the side of the condenser coil. Probe To replace the condenser probe 1. Disconnect the cabinet from the power supply and remove the refrigeration cartridge (see page 41).

  • Page 57: Ambient Probe

    SKOPE Reflex Upright Fridge, Freezer, Combo Ambient Probe The ambient probe is located in front of the condenser coil. It monitors the temperature around the refrigeration cartridge. Note: The ambient probe is wired in series with the door switch. To replace the ambient probe 1.

  • Page 58: Routine Cleaning

    SKOPE Reflex Upright Fridge, Freezer, Combo Routine Cleaning Cabinet Ensure the cabinet is unplugged from the power supply before cleaning. Wipe the outside of the cabinet with a damp cloth, and the inside of the cabinet with standard stainless steel cleaners suitable for food preparation areas.

  • Page 59: Condenser Coil

    SKOPE Reflex Upright Fridge, Freezer, Combo Condenser Coil The condenser coil must be kept clean. SKOPE strongly recommends monthly cleaning of the condenser coil and air filter. Do NOT use hard or sharp tools to clean the coil as these may cause damage.

  • Page 60: On-Site Work Procedure

    SKOPE Reflex Upright Fridge, Freezer, Combo On-Site Work Procedure If a customer reports a ‘not cooling’ fault, and it has been established that the cabinet is not cool- ing, follow the procedures below when making the service visit. Swap Cartridge...

  • Page 61: Return Faulty Cartridge

    SKOPE Industries Limited A.B.N. 73 374 418 306 AU: 1800 121 535 NZ: 0800 947 5673 skope@skope.com www.skope.com...

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