Hearth & Home heatilator ECO CHOICE PS35 Troubleshooting Manual

Hearth & Home heatilator ECO CHOICE PS35 Troubleshooting Manual

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Eco Choice Pellet
Troubleshooting Manual
(THIS MANUAL IS INTENDED FOR TRAINED & QUALIFIED DEALERS &
TECHNICIANS USE ONLY)
1
7058-803B
June 17, 2019

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Summary of Contents for Hearth & Home heatilator ECO CHOICE PS35

  • Page 1 Eco Choice Pellet Troubleshooting Manual (THIS MANUAL IS INTENDED FOR TRAINED & QUALIFIED DEALERS & TECHNICIANS USE ONLY) 7058-803B June 17, 2019...
  • Page 2: Table Of Contents

    ECO CHOICE PELLET Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. •...
  • Page 3: Normal Operation Sequence

    ECO CHOICE PELLET Normal Operation Sequence High 1. Thermostat turns on. Red call light illuminates on the stove. Reset Button INSIDE OUTSIDE THERMOSTAT 2. Exhaust blower turns on. 3. Igniter turns on. 4. The vacuum switch closes. 5. The feed motor turns on. The initial feed of the feed motor will last approximately 54 seconds and then stops.
  • Page 4 ECO CHOICE PELLET 9. Heat from the fire turns on the red thermocouple light in the control box. 10. The igniter turns off 11. Heat from the fire closes the #1 snap disc. 12. The convection blower will turn on. 13.
  • Page 5: Basic Troubleshooting & Repair

    ECO CHOICE PELLET Basic Troubleshooting & Repair A . Plug in stove with no response H . Thermostat will not start appliance 1. Check the power supply for 115 volts 1. Check the power to the stove 2. Check the fuse in the junction box (7amps) 2.
  • Page 6: Feed System

    ECO CHOICE PELLET Feed System TECH TIP: MAKE SURE THE FEED SYSTEM IS CLEAN AND FREE OF OBSTRUCTIONS BEFORE TROUBLESHOOTING TURN ON THE CHECK VACUUM T-STAT & APPLIANCE SWITCH GOOD IS THE AUGER TURNING? CHECK #2 SNAP DISC REPLACE THE VACUUM SWITCH GOOD SYSTEM IS...
  • Page 7 ECO CHOICE PELLET PS35 & PS50 FEED MOTOR CIRCUIT JUNCTION BOX CAPACITOR BLACK WHITE BLACK BLACK WHITE WHITE S / 15 R / 14 P / 13 BLACK N / 12 FEED MOTOR M / 11 ORANGE L / 10 K / 9 #2 SNAP J / 8...
  • Page 8: Igniter

    ECO CHOICE PELLET Igniter TECH TIP: MAKE SURE THE FIREPOT AND SURROUNDING AREA IS CLEAN BEFORE TROUBLESHOOTING TURN ON THE T-STAT & APPLIANCE IS THERE POWER TO THE IS THE GREEN APPLIANCE? CALL LIGHT ILLUMINATED ON THE CONTROL BOX? CHECK POWER CONNECT A MULTIMETER TO THE IGNITER IS THE IGNITER...
  • Page 9 ECO CHOICE PELLET IGNITER CIRCUIT JUNCTION BOX S / 15 R / 14 P / 13 N / 12 M / 11 L / 10 HIGH-TEMP K / 9 J / 8 HIGH-TEMP H / 7 F / 6 E / 5 IGNITER D / 4 C / 3...
  • Page 10: Exhaust Blower

    ECO CHOICE PELLET Exhaust Blower TECH TIP: MAKE SURE THE AIR PATH IS FREE FROM RESTRICTIONS AND THE EXHAUST SYSTEM IS CLEAN BEFORE TROUBLESHOOTING PLUG STOVE IN CHECK FOR CHECK WIRE IS THE BLOWER AIR PATH CONNECTIONS RUNNING? RESTRICTIONS. BETWEEN THE BLOWER AND THE JUNCTION BOX REPAIR OR...
  • Page 11 ECO CHOICE PELLET EXHAUST BLOWER CIRCUIT T .C . FUSE CONVECTION BLOWER A / 1 B / 2 C / 3 D / 4 E / 5 F / 6 WHITE H / 7 J / 8 BLUE K / 9 L / 10 M / 11 N / 12...
  • Page 12: Convection Blower

    ECO CHOICE PELLET Convection Blower TECH TIP INSTALLING A JUMPER WIRE ON THE #1 SNAP DISC PURPLE WIRES AND THEN PLUGGING IN THE APPLIANCE WILL TURN ON THE BLOWER PLUG IN STOVE ARE THE WIRE IS THE BLOWER SYSTEM IS CONNECTIONS RUNNING? REPAIRED...
  • Page 13 ECO CHOICE PELLET CONVECTION BLOWER CIRCUIT JUNCTION BOX S / 15 R / 14 P / 13 N / 12 CONVECTION PURPLE M / 11 BLOWER L / 10 K / 9 J / 8 #1 SNAP DISC H / 7 F / 6 WHITE E / 5...
  • Page 14: Power Supply

    ECO CHOICE PELLET Power Supply TECH TIP: PLUG IN STOVE IS THERE POWER IS THE GREEN CALL PRESENT AT LIGHT ILLUMINATED SYSTEM IS THE BLACK ON THE CONTROL REPAIRED WIRE FROM THE BOX? POWER CORD? IS THERE POWER PRESENT AT THE GRAY WIRE ON THE 7 AMP FUSE HOLDER?
  • Page 15 ECO CHOICE PELLET POWER SUPPLY CIRCUIT JUNCTION BOX GREY GREY S / 15 R / 14 #3 SNAP DISC P / 13 FEED MOTOR N / 12 M / 11 L / 10 K / 9 J / 8 GREY H / 7 GREY F / 6...
  • Page 16: Thermostat

    ECO CHOICE PELLET Thermostat TECH TIP: SUGGEST USING A JUMPER WIRE TO CLOSE CIRCUITS WITH THE TESTS POINTS (JUNCTION BOX, THERMOSTAT BLOCK, #2 SNAP DISC, AND RESET BUTTON). UNPLUG APPLIANCE, REMOVE CONTROL BOX, TURN ON THERMOSTAT, AND INSTALL JUMPER WIRE AT THERMOSTAT IS THERE IS THE THERMOSTAT CONTINUITY AT...
  • Page 17 ECO CHOICE PELLET THERMOSTAT CIRCUIT JUNCTION BOX S / 15 BLACK RESET BUTTON R / 14 P / 13 BLACK N / 12 M / 11 CALL LIGHT L / 10 WHITE K / 9 BLACK J / 8 BLACK H / 7 BLACK 3 POSITION...
  • Page 18: Thermocouple

    ECO CHOICE PELLET Thermocouple TECH TIP: SET VOLT METER TO MILLIVOLTS (DC) PLUG IN STOVE IS THE GREEN CALL IS THERE A FIRE IS THERE LIGHT ILLUMINATED IN THE FIRE 3mVDC AT THE ON THE CONTROL POT? THERMOCOUPLE BOX? WIRE CONNECTION POINTS AT THE JUNCTION BOX?
  • Page 19 ECO CHOICE PELLET THERMOCOUPLE CIRCUIT JUNCTION BOX S / 15 THERMOCOUPLE R / 14 P / 13 N / 12 M / 11 L / 10 K / 9 J / 8 H / 7 F / 6 E / 5 D / 4 C / 3 B / 2...
  • Page 20: Firebox Vacuum & Vacuum Switch

    ECO CHOICE PELLET Firebox Vacuum & Vacuum Switch TECH TIP: Low vacuum can be the result of a leaking door gasket, fire pot not closing all of the way, dirty heat exchanger, or plugged vent system. Always make sure the unit is clean before making any repairs.
  • Page 21 ECO CHOICE PELLET VACUUM SWITCH CIRCUIT JUNCTION BOX HOPPER SWITCH S / 15 R / 14 P / 13 N / 12 M / 11 L / 10 K / 9 J / 8 H / 7 F / 6 E / 5 D / 4 C / 3...
  • Page 22: Complete Wiring Diagram

    ECO CHOICE PELLET Complete Wiring Diagram 7058-803B June 17, 2019...
  • Page 23: General Specifications

    ECO CHOICE PELLET General Specifications PS35 PS50 & CAB50 WATTS EXHAUST BLOWER CONVECTION BLOWER IGNITER FEED MOTOR AMPS EXHAUST BLOWER CONVECTION BLOWER IGNITER FEED MOTOR 0.03 0.03 VOLTS ON HIGH FEED RATE SETTING (ALL COMPONENTS) CONVECTION BLOWER VOLTS MEDIUM EXHAUST BLOWER VOLTS MEDIUM THERMOCOUPLE MILLIVOLTS GREEN...
  • Page 24: Exploded View & Service Parts

    ECO CHOICE PELLET Exploded View & Service Parts A . PS35-C PS35-C Service Parts Beginning Manufacturing Date: May 2019 Free Standing Pellet Stove Ending Manufacturing Date: Active Part number list on following page. 05/19 7058-803B June 17, 2019...
  • Page 25 ECO CHOICE PELLET PS35-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 26 ECO CHOICE PELLET PS35-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 27 ECO CHOICE PELLET PS35-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 28 ECO CHOICE PELLET PS35-C Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 29: Ps50-C

    ECO CHOICE PELLET B . PS50-C PS50-C Service Parts Beginning Manufacturing Date: Mar 2019 Free Standing Pellet Stove Ending Manufacturing Date: Active Part number list on following page. 0519 June 17, 2019 7058-803B...
  • Page 30 ECO CHOICE PELLET PS50-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when Stocked at requesting service parts from your dealer or distributor.
  • Page 31 ECO CHOICE PELLET PS50-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 32 ECO CHOICE PELLET PS50-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 33 ECO CHOICE PELLET PS50-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 34: Cab50-C

    ECO CHOICE PELLET C . CAB50-C CAB50-C Service Parts Beginning Manufacturing Date: Mar 2019 Pellet Cabinet Style Stove Ending Manufacturing Date: Active Part number list on following page. 05/19 7058-803B June 17, 2019...
  • Page 35 ECO CHOICE PELLET CAB50-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when Stocked at requesting service parts from your dealer or distributor.
  • Page 36 ECO CHOICE PELLET CAB50-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 37 ECO CHOICE PELLET CAB50-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 38 ECO CHOICE PELLET CAB50-C Service Parts Beginning Manufacturing Date: Mar 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Stocked Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 39: Tech Check Sheet

    ECO CHOICE PELLET Tech Check Sheet Please answer all of the questions below if you need to contact the technical service department. This will help all of us to identify the problem faster and will save you time. What is wrong with the appliance? ________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ Model: _______________________________________...
  • Page 40: Cleaning & Maintenance Tips

    ECO CHOICE PELLET Cleaning & Maintenance Tips CAUTION Shock and Smoke Hazard • Turn down thermostat, let appliance completely cool and exhaust blower must be off. Now you can unplug appliance before servicing. • Smoke spillage into room can occur if appliance is not cool before unplugging.
  • Page 41: Service Repair Tools

    ECO CHOICE PELLET Service Repair Tools 1 . MULTIMETER Used for taking volt reading or doing continuity tests. 2 . MAGNEHELIC OR DIGITAL VACUUM GAUGE Used for taking firebox vacuum readings in inches of water column. Range of the gauge needs to be from zero to .50 inches of water column.
  • Page 42: Notes

    ECO CHOICE PELLET Notes 7058-803B June 17, 2019...
  • Page 43 ECO CHOICE PELLET June 17, 2019 7058-803B...
  • Page 44 CONTACT INFORMATION Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Heatilator dealer with any questions or concerns. For the number of your nearest Heatilator dealer log onto www.heatilatorecochoice.com CAUTION DO NOT DISCARD THIS MANUAL Read, understand and Leave this manual with •...

This manual is also suitable for:

Heatilator eco choice ps50Heatilator eco choice cab50

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