Hearth & Home Quadra-Fire OUTFITTER-II Owner's Manual
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Hearth & Home Quadra-Fire OUTFITTER-II Owner's Manual

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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
PELLET BURNING APPLIANCE
MODEL NUMBER:
OUTFITTER-II
Tested and approved for wood pellets, Burning of any
other type of fuel voids your warranty.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
CAUTION
R
If the information in these instructions is
not followed exactly, a fire could result
causing property damage, personal injury,
or death.
• Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
• Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void
your warranty.
• Comply with all minimum clearances to combustibles
as specified.
Failure to comply may cause house fire.
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room
as fireplace.
• Alert
children
high temperatures
• High temperatures may ignite clothing or other
flammable materials.
• Keep
clothing,
flammable materials away.
Check building codes prior to installation.
• Installation MUST comply with local, regional, state
and national codes and regulations.
• Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
NOTE: To obtain a French translation of this manual,
please contact your dealer or visit www.quadrafire.com.
REMARQUE : Pour obtenir une traduction française de
ce manuel, s'il vous plaît contacter votre revendeur ou
visitez www.quadrafire.com.
8105-804C
WARNING
WARNING
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
and
adults
to
furniture,
draperies
CAUTION
hazards
of
and
other
02/22

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Summary of Contents for Hearth & Home Quadra-Fire OUTFITTER-II

  • Page 1 Owner’s Manual Operation & Care INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions on installation, operation, or service. WARNING If the information in these instructions is not followed exactly, a fire could result causing property damage, personal injury, PELLET BURNING APPLIANCE...

  • Page 2: Sample Of Serial Number / Safety Label

    and Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction A. Sample of Serial Number / Safety Label LOCATION: Back of appliance Model Name CAUTION: HOT WHILE IN OPERATION DO NOT TOUCH. KEEP CHILDREN, CLOTHING AND FURNITURE AWAY.

  • Page 3: Table Of Contents

    Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. • NOTICE: Indicates practices which may cause damage to the appliance or to property. TABLE OF CONTENTS 4 Maintaining & Servicing Your Appliance A. Sample of Serial Number / Safety Label ... 2 B.

  • Page 4: Warranty Policy

    B. Warranty Policy Hearth & Home Technologies LLC LIMITED LIFETIME WARRANTY Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances (each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor.
  • Page 5 WARRANTY CONDITIONS: • Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.

  • Page 6: Quick Start Guide

    C. Quick Start Guide QUICK START GUIDE *Before you plug in this appliance, follow these instructions* 3. Turn DIAL to OFF 4. Plug in the appliance 1. Empty fi re box of component packet and • Exhaust blower will run for about 45 Seconds (wait for it to stop before any other debris.

  • Page 7: Appliance Safety Certification

    Important Safety Information A. Appliance Certification C. BTU & Efficiency Specifications Model Outfitter-II EPA Certification 128-18 Number: Laboratory OMNI Test Laboratories, Inc. EPA Certified Report No. 0135PS041E, 061-S-88-8.3 0.53 grams per hour Emissions: Solid Fuel Room Appliance/Pellet Fuel *LHV Tested Efficiency: 87.5% Type Burning Type **HHV Tested Efficiency: 81.9% ASTM E1509 and ULC S627 Room ***EPA BTU Output: 9,605 to 40,667 per hr Standard...

  • Page 8: Glass Specifications

    D. Glass Specifications WARNING This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact Fire Risk your dealer for replacement glass. Hearth & Home Technologies disclaims any E. Electrical Rating (on high) responsibility for, and the warranty will be voided by, the following actions: 120 VAC, 60 Hz, Start 2.6 Amps, Run 2.3 Amps F.

  • Page 9: General Information

    General Information A. Fire Safety Clinkers Minerals and other non-combustible materials such as To provide reasonable fire safety, the following should be sand will turn into a hard, glass-like substance called a given serious consideration: clinker when heated in the firepot. • Install at least one smoke detector on each floor of your home. Trees from different areas will vary in mineral content. That • Install at least one carbon monoxide detector on each is why some fuels produce more clinkers than others. floor of your home.

  • Page 10: General Operating Information

    General Operating Information NOTICE: If you expect that children may come into contact WARNING with this appliance, we recommend a barrier such as a decorative screen (See your retailer for suggestions). HOT SURFACES! Glass and other surfaces are hot during operation AND cool down. Hot glass will cause burns. •...

  • Page 11: Priming The Feed Tube

    B. Priming the Feed Tube CAUTION STOP! Do not restart or manually add pellets or any type of fuel Please Read Prior to Attempting Prime to the burn pot during this process. Function When attempting Prime function it is NECESSARY If the appliance does not ignite, the LED light will blink red four times showing a missed ignition alarm.

  • Page 12: Fire Characteristics

    H. Trim Adjustment The appliance will go into the ignition sequence followed by start up (The green LED will flash rapidly). The ignition Trim adjustment is the small dial located below the main sequence involves the exhaust blower turning on, the igniter dial control.

  • Page 13: Thermostat Controls

    J. Thermostat Controls Reference instruction sheet supplied with thermostat STATIC NOTICE Thermostat is protected against normal static electric discharges, however to minimize the risk of damaging the thermostat in extremely dry weather, please touch a grounded metal object before touching the thermostat. CONNECT THERMOSTAT WIRES TO APPLIANCE: There is a 4 screw terminal block located on the back lower left corner of the stove directly above the power cord inlet.

  • Page 14: Led Color Coding Chart And Explanation

    K. LED Color Coding Chart and Explanation Number of Flashes between Description Notes Color pauses When priming the feed system and filling the Steady ON while firepot, DO NOT OVERFILL FIREPOT FOR priming feed tube Feed Motor is running continuously. Green (max time 2 (This primes the feed tube). IGNITION The appliance will automatically minutes) go into start up following the prime function.

  • Page 15: Maintaining & Servicing Your Appliance

    Maintaining & Servicing Your Appliance When properly maintained, your appliance will give you many CAUTION years of trouble-free service. Contact your dealer to answer questions regarding proper operation, troubleshooting and Shock and Smoke Hazard service for your appliance. • Smoke spillage into room can occur if A. Proper Shutdown Procedure appliance is not cool before unplugging.

  • Page 16: General Maintenance

    C. General Maintenance 1. Types of Fuel The type of fuel you are burning will dictate how often you have to clean your firepot. If the fuel you are burning has a high dirt or ash content, it may be necessary to clean the firepot more than once a day.
  • Page 17 4. Disposal of Ashes 6. Cleaning the Hopper • Frequency: As needed • Frequency: Monthly or after burning 25 bags of fuel • By: Homeowner • By: Homeowner Ashes should be placed in a metal container with a tight- After burning approximately 25 bags of fuel you will need to fitting lid. The closed container of ashes should be placed clean the hopper to prevent sawdust build-up. on a non-combustible floor or on the ground, well away from A combination of sawdust and pellets on the bottom end of all combustible materials, pending final disposal.
  • Page 18 7. Cleaning the Exhaust Path, Baffles & Drop Tube a. Be sure the appliance is allowed to cool and has been • Frequency: Monthly or every 25 bags or more frequently unplugged. depending on ash build-up. b. Remove the right side panel. • By: Homeowner c. Using a 3/8 socket or wrench, remove convection a.

  • Page 19: High Ash Fuel Content Maintenance

    11. Preparing Firebox for Non-Burn Season • Frequency: Yearly • By: Homeowner Pellets Back-up in Feed Tube a. Be sure the appliance is allowed to cool, has been unplugged and the exhaust blower is off. Firepot Overfills b. Remove all ash from the firebox and vacuum thoroughly. c. Paint all exposed steel, including cast-iron.

  • Page 20: Frequently Asked Questions

    E. Frequently Asked Questions Why is there a black residue building up on the outside of my home? What causes my glass to become dirty? Wind can cause this to happen. If the appliance is operating If the glass has white ash build up it is normal and the glass correctly very little soot should ever exit the termination cap. should be cleaned. If it is a black soot build up airflow through Also check to be sure the venting is installed per the owner’s the appliance may be restricted.

  • Page 21: Troubleshooting

    Troubleshooting With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Symptom Possible Cause Corrective Action No Power to outlet Check circuit breaker at service panel. Plug in appliance - 5 amp fuse defective or blown Replace fuse. No response. Snap disc tripped or defective Reset or replace snap disc.
  • Page 22 Symptom Possible Cause Corrective Action Dirty exhaust and/or venting system. Check for ash build up in appliance, including behind rear panels, firebox, exhaust blower and Slow or smoky Not enough combustion air venting. start-up and/or lazy Adjust the trim flame Misaligned igniter Wet fuel / poor quality fuel Center the igniter in the chamber Replace fuel Convection Blower...
  • Page 23 Following correction of any Alarm, turn the dial control to the OFF position, wait 10 seconds and turn back to desired setting OR unplug the appliance, wait 10 seconds then restore power. Alarm Possible Cause Corrective Action (LED Flashing RED) Hopper empty Fill the hopper Auger jam...

  • Page 24: Reference Materials

    Reference Materials A. Maintenance and Service Log Date of Service Performed By Description of Service 8105-804C 02/22...

  • Page 25: Service Parts List

    B. Service Parts List OUTFITTER-II Service Parts Beginning Manufacturing Date: Jul 2022 Pellet Cabinet Style Stove Ending Manufacturing Date: Active Part number list on following pages. 02/22 8105-804C 02/22...
  • Page 26 OUTFITTER-II Service Parts Beginning Manufacturing Date: Jul 2022 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. All parts listed in this manual must be ordered from a dealer.
  • Page 27 OUTFITTER-II Service Parts Beginning Manufacturing Date: Jul 2022 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. All parts listed in this manual must be ordered from a dealer.
  • Page 28 CONTACT INFORMATION Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafi re.com CAUTION DO NOT DISCARD THIS MANUAL •...

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