Dell XC6320 Owner's Manual
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Dell XC6320 Owner's Manual

Dell XC6320 Owner's Manual

Web-scaled hyperconverged appliance
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Dell XC6320 Web-Scaled Hyperconverged
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Owner's Manual

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Summary of Contents for Dell XC6320

  • Page 1 Dell XC6320 Web-Scaled Hyperconverged Appliance Owner's Manual...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents 1 About the Dell XC6320..................7 ..........................7 About your system .................... 7 Accessing system features during startup ......................8 Front panel features and indicators ......................10 Hard drive indicator patterns .....................10 Back panel features and indicators ..................... 12 System-board assembly configurations ..........................
  • Page 4 ...................... 32 Miscellaneous Settings details ......................32 System setup options at boot ...........................33 About Boot Manager ........................33 Viewing Boot Manager ......................33 Boot Manager main menu ........................33 Changing the boot order .......................33 Choosing the system boot mode ................... 34 Assigning a system and setup password ................35 Deleting or changing system and setup password...
  • Page 5 ....................... 54 Installing the cooling shroud ............................54 Heat sinks ........................55 Removing the heat sink ........................56 Installing the heat sink ............................56 Processors ......................... 56 Removing a processor ........................57 Installing a processor ................. 58 Expansion card assembly and expansion card ......................
  • Page 6 Dell XC6320 system board connectors ..................87 LSI 2008 SAS mezzanine card connectors ...........................87 Jumper settings ........ 88 System configuration jumper settings on the Dell XC6320 system board 7 Getting help......................89 ........................... 89 Contacting Dell ..........................89 Dell SupportAssist ......................89 Locating your system Service Tag ........................

  • Page 7: About The Dell Xc6320

    About the Dell XC6320 About your system The Dell XC6320 system is a web-scale converged appliance based on the Dell PowerEdge C6320 and supports 512 GB memory (with 32 GB RDIMMs), six hard drives per node, and up to four nodes per chassis.

  • Page 8: Front Panel Features And Indicators

    Front panel features and indicators Figure 1. Front panel features and indicators NOTE: For more information about the direction details of the 2.5-inch hard drive expander configuration support, see the HDD Zoning configuration tool at Dell.com/support. Table 1. Front-panel features and indicators Item...
  • Page 9 Item Indicator, button or Icon Description connector Drive cover This is not a usable drive slot. Power-on indicator or system NOTE: When turning on state indicator or power button the system, the video for system board 3 monitor can take from several seconds to over two minutes to display an image, depending on the...

  • Page 10: Hard Drive Indicator Patterns

    Hard drive indicator patterns Figure 2. Hard drive front view hard drive status indicator (green and amber) hard drive activity indicator (green) Table 2. Hard drive indicator patterns Controller Hard drive type Function Activity LED Status LED Green Green Onboard SATA2 Drive on-line Off/Blinking when...
  • Page 11 Table 3. Back panel features and indicators Item Indicator, button, or Icon Description connector PSU 2 1600 W AC PSUs. PSU 1 1600 W AC PSUs. USB port Enables you to connect USB devices to the system. The ports are USB 3.0-compliant. Ethernet connector 10G NIC 1 connector.

  • Page 12: System-Board Assembly Configurations

    Item Indicator, button, or Icon Description connector NOTE: To force an ungraceful shutdown, press and hold the power button for five seconds. System identification indicator The management software of both the systems and the identification buttons on the front can cause the indicator to flash blue to identify a particular system and system board.
  • Page 13 Table 4. LAN indicator codes Component Indicator Condition Link and network speed indicator Solid amber Linking at 1 Gbps speed Solid green Linking at 10 Gbps speed Activity indicator Blinking green Activity is present: • Pre OS POST • OS without driver •...

  • Page 14: Power And System Board Indicator Codes

    Power and system board indicator codes The LEDs on the system front panel and back panel display status codes during system startup. For location of the LEDs on the front panel, see the Front panel features and indicators section. For location of the LEDs on the back panel, see the Back panel features and indicators section.

  • Page 15: Power Supply Unit Indicator Codes

    Power Supply Unit indicator codes Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is present or whether a power fault has occurred. 1600 W AC/1600 W HVDC PSU Figure 7. PSU status indicator AC power indicator Table 7.

  • Page 16: Idrac Heart Beat Led

    LED Documentation references For information about the Dell documents, see the Support Matrix specific for your product. For information about the Nutanix documents that applies to a specific release of Nutanix solution software, see the Support Matrix specific for your product.

  • Page 17: Performing Initial System Configuration

    Turn on the system by pressing the power button or by using iDRAC. Turn on the attached peripheral devices. Setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces: •...

  • Page 18: Logging In To Idrac

    Integrated Dell Remote Access Controller User’s Guide at Dell.com/ idracmanuals. You can also remotely monitor and manage the server by using the Dell OpenManage Server Administrator (OMSA) software and OpenManage Essentials (OME) systems management console. For more information, see Dell.com/openmanagemanuals →...
  • Page 19 NOTE: If you do not have the Service Tag, you can do one of the following: • Select Auto-detect your product to allow the system to automatically detect your Service • Select Browse for a product to select your product from the Select a product page. Click Drivers and downloads.

  • Page 20: Pre-Operating System Management Applications

    Enables you to enter PXE boot. System Setup By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system. These settings have already been preconfigured per solution requirements. Contact Dell before you change these settings.

  • Page 21: Entering System Setup

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.

  • Page 22: System Information Details

    Serial Specifies options to manage the serial ports and specify related features and Communication options. System Profile Specifies options to change the processor power management settings, memory Settings frequency, and so on. System Security Specifies options to configure the system security settings, such as system password, setup password, Trusted Platform Module (TPM) security.

  • Page 23: Processor Settings Details

    Operating Mode Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and available options based on the memory configuration of your system.

  • Page 24: Sata Settings Details

    NOTE: This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set Turbo to Performance.
  • Page 25 Security Freeze Sends Security Freeze Lock command to the Embedded SATA drives during POST. Lock This option is applicable only for ATA and AHCI modes. Write Cache Enables or disables the command for Embedded SATA drives during POST. Port A Sets the drive type of the selected device.
  • Page 26 Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled. Port G Sets the drive type of the selected device.

  • Page 27: Boot Settings Details

    Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Boot Settings details The Boot Settings screen details are explained as follows: Boot Mode Enables you to set the boot mode of the system. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.
  • Page 28 USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your operating system supports USB 3.0. If you disable this option, devices operate at USB 2.0 speed. USB 3.0 is enabled by default. User Accessible Enables or disables the USB ports.

  • Page 29: Serial Communication Details

    Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.

  • Page 30: System Security Settings Details

    CPU Power Sets the CPU power management. This option is set to System DBPM (DAPC) by Management default. DBPM is Demand-Based Power Management. Memory Sets the speed of the system memory. You can select Maximum Performance, Frequency Maximum Reliability, or a specific speed. Turbo Boost Enables or disables the processor to operate in the turbo boost mode.
  • Page 31 Intel AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. System Password Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system.

  • Page 32: Miscellaneous Settings Details

    Secure Boot Specifies the list of certificates and hashes that secure boot uses to authenticate Policy Summary images. Miscellaneous Settings details The Miscellaneous Settings screen details are explained as follows: System Time Enables you to set the time on the system. System Date Enables you to set the date on the system.

  • Page 33: About Boot Manager

    Launch System Allows you to access the System Setup. Setup Launch Lifecycle Closes the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Opens system utilities menu such as system diagnostics and UEFI shell. Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive.

  • Page 34: Assigning A System And Setup Password

    32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Assigning a system and setup password NOTE: The password jumper enables or disables the System Password and Setup Password features.

  • Page 35: Deleting Or Changing System And Setup Password

    Deleting or changing system and setup password NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked. To enter System Setup, press F2 immediately after turning on or restarting your system. On the System Setup Main Menu screen, click System BIOS →...

  • Page 36: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 37: Opening And Closing The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 38: Installing The System Cover

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 39 Follow the procedure listed in the Before working inside your system section. Disconnect the fan’s power cable from the power distribution board 1. Lift the cooling fan cage out of the chassis. Figure 10. Removing and installing a cooling fan cage locking clips (2) cooling fan cage power connector...

  • Page 40: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 41: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 42: Installing A 2.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 43: Installing A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 44: Removing A Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 45: Installing A Hard Drive Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 46: Removing The Satadom

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 47: Installing The Satadom

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 48: Cable Routing For Satadom And Lsi 2008

    Cable routing for SATADOM and LSI 2008 Figure 16. Cable Routing for SATADOM and LSI 2008 Table 8. Cable Routing for SATADOM and LSI 2008 Item Cable From (LSI 2008 SAS Mezzanine To (System Board) Card) LSI 2008 SAS Mezzanine card Mini-SAS connector 4-7 (J4) SAS/SATA connectors 4 and 5 Mini-SAS cable...

  • Page 49: Removing A Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 50: Installing A Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 51: Installing The System Board Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 52: Installing The System Board Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 53: Air Baffle

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 54: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 55: Removing The Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 56: Installing The Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 57: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 58: Expansion Card Assembly And Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 59 Disconnect the system from the electrical outlet and disconnect the peripherals. Remove the system board assembly. Remove the screws that secure the expansion card assembly. Lift the expansion card assembly out of the system board assembly. Figure 24. Removing the expansion card assembly for 1U node expansion card assembly screw (4) system board assembly...

  • Page 60: Installing The Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 61: Riser Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 62: Installing The Riser Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 63: Removing The Lsi 2008 Sas Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 64: Installing The Lsi 2008 Sas Mezzanine Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 65: Installing The Mezzanine Card Bridge Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 66: Memory Slot Features

    Memory slot features • Support 8 channels, 16 DDR4 registered DIMMs (RDIMMs) • Speed up to 2400 MT/s • Max. capacities: 512 GB with 32 GB RDIMM • Supports DDR4 • Supports Error Correction Code (ECC) NOTE: Linux operating system does not support the S4 (hibernation) mode. Supported memory module configuration For the sequence of the 16 memory-module sockets, the system requires at least one memory module installed on processor 1’s DIMM slot 1 in order to boot up.

  • Page 67: Removing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 68: Installing The Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 69: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 70 Turn off the system, including any attached peripherals. Disconnect the system from the electrical outlet and peripherals. Remove the system board assembly. Remove the cooling shroud. Remove the expansion card assembly. Push the battery latch and lift the battery out of the connector. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.

  • Page 71: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 72: Installing A System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 73: Entering The System Service Tag Using System Setup

    Install the cooling shroud. Follow the procedure listed in the After working inside your system section. 10. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/esmmanuals. 11. Ensure that you: Use the Easy Restore feature to restore the Service Tag.
  • Page 74 NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. After entering the Service Tag, it cannot be updated or changed. Click OK.

  • Page 75: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 76: Troubleshooting System Startup Failure

    • Remove all added peripheral devices, one at a time, and try to turn on the system. If after removing a peripheral device, the system works, it may be an issue with the peripheral device or a configuration issue between the peripheral device and the system. Contact the peripheral device vendor for assistance.

  • Page 77: Troubleshooting A Serial I/O Device

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 78: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 79: Troubleshooting Psus

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 80: Troubleshooting A Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 81: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 82: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 83: Irq Assignment Conflicts

    Ensure that each processor and heat sink is properly installed. Install the system-board assembly. Reconnect the system to the electrical outlet, and turn on the system and attached peripheral devices. If the problem persists, turn off the system and attached peripheral devices, and disconnect the system from the electrical outlet.
  • Page 84 IRQ Line Assignment PCI_IRQ_POOL_DEFINITION IRQ10 PCI_IRQ_POOL_DEFINITION IRQ11 Mouse controller IRQ12 Processor IRQ13 Primary IDE controller IRQ14 Secondary IDE controller IRQ15 NOTE: PCI_IRQ_POOL_DEFINITION means BIOS code assigns at runtime.

  • Page 85: Jumpers And Connectors

    Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly. Dell XC6320 system board connectors Figure 35. Dell XC6320 system board connectors rear USB Connector 1 PCI-E Gen3 x8 Mezzanine Slot 3 (Processor...
  • Page 86 CPLD JTAG connector PCI-E Gen3 x16 Slot 2 (processor 1) Power button VGA port Internal TTL COM Connector USB to Serial Port LAN Management Connector Management Port LAN 2 LED LAN 2 Port LAN 1 LED LAN 1 Port UID LED Table 13.

  • Page 87: Lsi 2008 Sas Mezzanine Card Connectors

    Item Connector Description UART Universal Asynchronous Receiver/ Transmitter (UART) connector CPLD_JTAG Complex Programmable Logic Device (CPLD) JTAG connector PCIE_G3_X16 (CPU1) PCI-E Gen3 x16 Slot 2 (processor 1) Power button VGA1 VGA port INT_TTL Internal TTL COM connector USB_DBG1 USB to serial port MGMT LAN management connector LAN3(BMC)

  • Page 88: System Configuration Jumper Settings On The Dell Xc6320 System Board

    System configuration jumper settings on the Dell XC6320 system board The function of system configuration jumper installed on each Dell XC6320 system board is shown below: Figure 37. System configuration jumpers on the Dell XC6320 system board Table 14. System configuration jumper on the Dell XC6320 system board...

  • Page 89: Getting Help

    For contact details of Dell Global Technical Support: a. Click Global Technical Support. b. The Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team. Dell SupportAssist For an enhanced Support Experience, Dell recommends installing and configuring Dell SupportAssist.
  • Page 90 Dell to route support calls to the appropriate personnel. The Service Tag locations on the chassis are as follows: Figure 38. Service Tag location Figure 39. Service Tag location on the left front panel Figure 40. Service Tag location on the chassis The linkage of 24 hard drives for four system boards is shown here.

  • Page 91: Quick Resource Locator

    Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting Dell.com/QRL or by using your smartphone and a model specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan the following image.

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