BT Poly Trio 8300 User Manual page 12

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Declining incoming calls
You can decline an incoming call and send it directly
to voicemail. In the Incoming Call screen, select
Decline
.
Declined calls display in the Missed Calls list in
Recent Calls. You can't decline calls for shared lines.
Ending calls
You can end active calls at any time, by selecting
Hang Up
, or on the Calls screen by selecting the
call and then pressing Hang Up
To end a held call, Resume
, and press Hang Up
Holding and resuming calls
You can place an active audio call on hold
and resume it at any time. The Mute keys and
microphones glow red when you place a call on
hold; they flash green when the other contact
places you on hold.
Hold a call
To place an active call on hold, simply select Hold.
Resume a call
To view and resume a held call, you can either select
Resume
, or from the Calls screen, select the call
and select Resume
.
Transferring calls
You can transfer a call to another person in one
of two ways. A blind transfer sends a call directly
to another person without consulting them. A
consultative transfer sends a call after you've
spoken to the person first.
Choosing a default transfer type
Your phone is preconfigured to use consultative as
the transfer type, but you can choose which transfer
type to make the default for all calls.
• Go to Settings > Basic > Preferences.
• Select Default Transfer Type and choose a
transfer type. All calls use the selected transfer
type you select.
Making a blind transfer
.
• During a call, select Transfer.
.
• Alternatively, Dial a number or select a contact
from Recent Calls or Contacts.
That connects the call to the number you want to
transfer to. The call will transfer as soon as the line
connects.
Making a consultative transfer
• During a call, select Consult
places the caller on hold while you start
the transfer.
• Dial a number or select a contact from Recent
Calls or Contacts.
• When the person answers, speak with them and
then select Complete Transfer to transfer the call.
If the recipient doesn't answer your call, or can't
accept the call transfer and hangs up before you
transfer the call, the original caller stays on hold.
You can resume that call, or try to transfer it to
another number.
Cancel a transfer
If a contact doesn't answer the transfer, or if you
want to keep speaking to the contact on your line,
you can cancel the transfer before it completes.
Select Cancel; the call doesn't transfer and
becomes active again.
. The phone
12

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