Phonak ComPilot II Troubleshooting page 3

ComPilot II Troubleshooting
Using the ComPilot II with a Roger
1. Place the ComPilot II around your neck and turn it on.
You should hear it say "ComPilot On".
2. Connect the Roger X receiver (champagne/silver
square with 3 silver prongs) into the bottom of the
ComPilot II. Roger X is pictured below.
3. Next turn on your Roger microphone. You should see
a blinking green light.
4. Hold the Roger microphone within 4 inches of the
Roger X receiver and press the Connect key shown
below until you see a fast, blinking blue light on the
Roger microphone.
Please contact your hearing healthcare professional if the above instructions do not alleviate your concerns.
X and Roger microphone
™
5. Once the Roger microphone connects to the Roger X
receiver, you will hear "ComPilot Direct Audio Found"
in your hearing aids accompanied by beeping.
The light above audio will turn orange. At this time,
you must tap the main button on the front of the
ComPilot II to accept the Roger signal. Once you
accept the signal, you will then hear "Direct Audio"
in your hearing aids.
6. If there is no sound coming into the Roger
microphone for 3 minutes, you will hear "ComPilot
Direct Audio Still Active". You will continue to
hear "ComPilot Direct Audio Still Active" every
15 minutes until either there is sound coming into
the microphone or the microphone is just turned
off. Your hearing aid will remain in the streaming
program until you either press the main button,
turn off the ComPilot II, or remove the Roger X
receiver from the ComPilot II.
© Sonova USA Inc. All rights reserved.