Avigilon 6.0C-H5DH-D1-IR Installation Manual

Avigilon 6.0C-H5DH-D1-IR Installation Manual

H5 dual head camera
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Installation Guide
Avigilon™ H5 Dual Head Camera Models:
6.0C-H5DH-D1-IR
10.0C-H5DH-D1-IR

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Summary of Contents for Avigilon 6.0C-H5DH-D1-IR

  • Page 1 Installation Guide Avigilon™ H5 Dual Head Camera Models: 6.0C-H5DH-D1-IR 10.0C-H5DH-D1-IR...
  • Page 2 Do not use strong or abrasive detergents when cleaning the device body. Use only accessories recommended by Avigilon. Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference...
  • Page 3 Avigilon Corporation could void the user’s authority to operate this equipment. To meet the requirements of the EN 50121-4 Railway Applications Standard, use an external power supply or POE injector that is also compliant with EN 50121-4. Please contact Avigilon for assistance regarding supporting equipment.
  • Page 4 (2) is responsible for your use of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages) caused by reliance on the information presented herein.
  • Page 5: Table Of Contents

    Table of Contents Overview Cover View Internal View Junction Box View Mounting Plate View Pendant Camera View NPT Adapter View Pendant Wall Mount Bracket View Pendant Wall Mount View Preparing the Installation Pre-Deployment In-Box Configuration Removing the Dualhead Cover Mounting and Aiming Video Analytics Cameras Inserting Cables through the Sealing Grommet Surface Mount Installation Required Tools and Materials...
  • Page 6 Mounting the Camera to the Pendant Wall Mount Installing the Camera into the NPT Adapter Connecting Cables Installing the Dual Head Cover Connecting to the Camera Initializing a Camera Username and Password Assigning an IP Address Accessing the Live Video Stream Aiming the Dual Head Camera Zooming and Focusing the Dome Camera (Optional) Configuring Onboard Storage...
  • Page 7: Overview

    Overview Cover View 1. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base. 2. Dome cover Vandal resistant dome cover. Overview...
  • Page 8: Internal View

    Internal View 1. Cable entry hole An entry hole for the cables required for camera operation. 2. microSD card slots (x2) Accepts up to two microSD cards for onboard storage. Install microSD cards so the metal contacts are facing the base of the camera. For more information, see (Optional) Configuring Onboard Storage page 39.
  • Page 9: Junction Box View

    9. Connection status LED indicator Green LED provides information about device operation. For more information, see Connection Status LED Indicator on page 41. Junction Box View 1. Lanyard Connects to the lanyard anchor on the camera base. 2. Mounting holes Holes for mounting the junction box to the mounting surface. 3.
  • Page 10: Mounting Plate View

    Mounting Plate View 1. Mounting plate Plate for mounting the camera to a wall or ceiling. 2. Cable entry hole Entry hole for the cables required for camera operation. 3. Mounting holes Holes for mounting the plate to the mounting surface or the following electrical boxes: A.
  • Page 11: Pendant Camera View

    Pendant Camera View Note: The NPT pipe and NPT-female to NPT-female adapter are not supplied by Avigilon and should be sourced separately. However, if you are using the NPT adapter (H5DH-DP-NPTA1), the lock nut is included. 1. NPT pipe NPT pipe used for a pendant mount with the NPT adapter.
  • Page 12: Npt Adapter View

    NPT Adapter View 1. 1-1/2” NPT thread mount Standard female 1-1/2” NPT thread mount for mounting the camera to an NPT pipe or wall arm. 2. Camera mounting points Align the mounting points on the NPT adapter to the mounting screws on the camera base. 3.
  • Page 13: Pendant Wall Mount Bracket View

    Pendant Wall Mount Bracket View 1. Bracket mounting holes Points for mounting the pendant wall mount bracket to a mounting surface. 2. Mounting tabs Tabs for placing the pendant wall mount onto the bracket. 3. Mounting points Points for securing the pendant wall mount to the mounting bracket. Pendant Wall Mount Bracket View...
  • Page 14: Pendant Wall Mount View

    Pendant Wall Mount View 1. 1-1/2” NPS thread mount Female NPS thread mount for pendant camera installations. 2. Pendant wall mount screws Screws for securing the pendant wall mount to the mounting bracket. 3. NPT pipe entry hole A 3/4” NPT threaded hole for NPT pipe conduits. Pendant Wall Mount View...
  • Page 15: Preparing The Installation

    Preparing the Installation Pre-Deployment In-Box Configuration The camera comes equipped with an RJ45 configuration cable pre-installed for users that want to configure camera settings before installing the camera. The RJ45 connector on the configuration cable is accessible through the small flap on the side of the camera box for easy configuration before unpacking the camera. Note: We recommend that you do not exceed 3 hours of leaving your camera connected during in- box configuration with ambient temperatures between 20 °C –...
  • Page 16: Removing The Dualhead Cover

    Removing the Dualhead Cover 1. Remove the cover by loosening the screws that fix the cover to the base. Use the provided star- shaped screwdriver to loosen the screws. Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality.
  • Page 17: Mounting And Aiming Video Analytics Cameras

    The camera should be mounted to a stable surface to minimize the physical movement of the camera after installation. For more details, see Designing a Site for Video Analytics. The document is available on the Avigilon website. Inserting Cables through the Sealing Grommet Unless specified otherwise, you must pull the required cables through the sealing grommet included with the camera when using a cable entry hole.
  • Page 18 seal any gaps in the grommet. Inserting Cables through the Sealing Grommet...
  • Page 19: Surface Mount Installation

    Appropriate tool for drilling mounting screw holes in the mounting surface Appropriate screwdriver for attaching camera to an electrical box or mounting surface Camera Package Contents Ensure the surface mounted camera package contains the following: Avigilon H5 Dual Head Camera Camera base mounting template sticker Mounting plate adapter Star-shaped screwdriver 4x screws and anchors —...
  • Page 20: Mounting The Camera To A Ceiling Or Wall

    Mounting the Camera to a Ceiling or Wall Perform the following steps if mounting the camera directly to the surface and the cables will come from inside the mounting surface. Use this procedure on surfaces that can be easily drilled into, and when the cables should be kept out of sight.
  • Page 21 5. Align the cable entry hole and mounting holes on the mounting plate adapter with the holes drilled into the mounting surface. Hold the mounting plate adapter to the mounting surface and secure it in place using the provided self-tapping screws. 6.
  • Page 22: Connecting Cables

    9. Use the star-shaped screwdriver to tighten the 4 captive screws and secure the camera to the mounting plate adapter. Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors and status LEDs on the camera base.
  • Page 23: Installing The Dual Head Cover

    2. If the camera is connected to any external devices, connect the I/O or audio cables to the I/O connector block. For more information, see Connecting to External Audio and I/O Devices on page 40. Installing the Dual Head Cover Note: Before installing the dome cover, we recommend that you first connect to the camera and adjust the aim, zoom, and focus so that the camera covers the required field of view.
  • Page 24 3. Attach the cover to the base and tighten the screws with the star-shaped screwdriver. 4. Remove the plastic covers on the outside of the dome bubbles. Installing the Dual Head Cover...
  • Page 25: Junction Box Installation

    Appropriate tool for drilling mounting screw holes in the mounting surface Appropriate screwdriver for attaching camera to the mounting surface Camera Package Contents Ensure the in-ceiling mounted camera package contains the following: Avigilon H5 Dual Head Camera Camera base mounting template sticker Mounting plate adapter Star-shaped screwdriver 4x screws and anchors —...
  • Page 26: Using The Junction Box Mounting Adapter

    Using the Junction Box Mounting Adapter If the camera needs to be installed with the optional junction box, install the junction box mounting adapter onto the mounting surface first. 1. Using the Junction Box Mounting Template, drill 4 pilot holes into the mounting surface for the mounting screws.
  • Page 27 5. Arrange and feed the required cables through the conduit. Pull the cables through the side conduit entry hole on the junction box. 6. Screw the conduit into the side conduit entry hole on the junction box. The side conduit entry hole is compatible with 1/2"...
  • Page 28: Installing The Camera Base Into The Junction Box

    Cables through the Sealing Grommet on page 11. Installing the Camera Base into the Junction Box After you install the junction box, mount the camera base into it. 1. Attach the lanyard on the junction box to the anchor on the camera base. 2.
  • Page 29: Connecting Cables

    5. Use the star-shaped screwdriver to tighten the 4 captive screws and secure the camera to the junction box. Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors and status LEDs on the camera base.
  • Page 30: Installing The Dual Head Cover

    2. If the camera is connected to any external devices, connect the I/O or audio cables to the I/O connector block. For more information, see Connecting to External Audio and I/O Devices on page 40. Installing the Dual Head Cover Note: Before installing the dome cover, we recommend that you first connect to the camera and adjust the aim, zoom, and focus so that the camera covers the required field of view.
  • Page 31 3. Attach the cover to the base and tighten the screws with the star-shaped screwdriver. 4. Remove the plastic covers on the outside of the dome bubbles. Installing the Dual Head Cover...
  • Page 32: Pendant Mount Installation

    NPTA1). Note: This procedure requires a 1-1/2” NPT-female to NPT-female pipe adapter and conduit pipe that are not supplied by Avigilon and should be sourced separately. It is recommended that the NPT adapter be mounted to a 1-1/2” conduit pipe.
  • Page 33: Mounting The Camera To The Pendant Wall Mount

    1. Pull the required cables through the NPT conduit pipe. 2. Apply thread seal tape to the pipe and screw on the 1-1/2” NPT female to NPT female pipe adapter. 3. Screw the lock nut onto the NPT adapter. 4. Apply thread seal tape to the NPT adapter and screw it into the pipe adapter. Make sure the parts are assembled in this order from NPT conduit pipe to camera adapter: a.
  • Page 34 1. Determine where the cables will enter the pendant wall mount. If the cables will be pulled from inside the mounting surface, use the cable entry hole at the rear of the pendant wall mount. If the cables will be coming out of an external conduit pipe, use the 3/4” NPT pipe entry hole on the bottom of the pendant wall mount.
  • Page 35 4. Insert the pendant wall mount over the bracket mounting tabs. 5. Pull the required cables through the preferred cable entry hole on the pendant wall mount. If you are using the pipe entry hole, pull the cables through the pipe conduit then the wall mount.
  • Page 36 6. Tighten the wall mount screws to secure the wall mount to the bracket. Use the T20 star-shaped key provided in the camera package. 7. Loosely thread the lock nut onto the NPT adapter, then secure the NPT adapter into the pendant wall mount.
  • Page 37: Installing The Camera Into The Npt Adapter

    Installing the Camera into the NPT Adapter Before installing the camera, you must first prepare either the wall mount or NPT pipe mount. Note: The following steps show installation of the camera into NPT adapter installed onto a pipe. The steps are the same for installing the camera to the wall mount. 1.
  • Page 38: Connecting Cables

    5. Use the star-shaped screwdriver to tighten the 4 captive screws and secure the camera to the NPT adapter. Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors and status LEDs on the camera base.
  • Page 39: Installing The Dual Head Cover

    1. Connect a network cable to the camera's Ethernet port (RJ-45 connector). Power the camera using the network cable with Power over Ethernet (PoE) IEEE 802.3af Class 3. The status LEDs turn on when the camera receives power. 2. If the camera is connected to any external devices, connect the I/O or audio cables to the I/O connector block.
  • Page 40 3. Attach the cover to the base and tighten the screws with the star-shaped screwdriver. Installing the Dual Head Cover...
  • Page 41 4. Remove the plastic covers on the outside of the dome bubbles. Installing the Dual Head Cover...
  • Page 42: Connecting To The Camera

    For more information, see the Avigilon Cloud Services User Guide. Tip: If you are connecting your Avigilon camera to a 3rd party VMS, you will need to set up the first user through the camera's Web Interface or Camera Configuration Tool before you connect to the 3rd party VMS.
  • Page 43: Accessing The Live Video Stream

    Rotate the azimuth control ring to set the image in the correct rotation. Pan and tilt the camera head to capture the desired field of view. Note: When using the built-in IR illuminators, Avigilon recommends that the tilt angle is not set to be shallower than 30° above the horizon. This will reduce IR reflection off surfaces near the camera, such as walls or ceilings.
  • Page 44: Zooming And Focusing The Dome Camera

    Ensure this procedure is performed after the dome cover is installed, so you can accommodate for the focus shift caused by the dome bubble. In the camera web browser interface or the Avigilon Control Center software, use the camera’s Image and Display settings to zoom and focus the camera.
  • Page 45: (Optional) Configuring Onboard Storage

    For more information, see the Avigilon Camera Configuration Tool User Guide. If the camera is connected to the Avigilon Control Center system, you can use the client software to configure the camera. For more information, see the Avigilon Control Center Client User Guide.
  • Page 46: Cable Connections

    Cable Connections Connecting to External Audio and I/O Devices External audio and I/O devices are connected to the camera through the audio and I/O connector block. The pinout for the connector block is shown in the following diagram: 1. Audio Input (line level) An external power amplifier should be used when connecting speakers and microphones, as shown in the diagram.
  • Page 47: Connection Status Led Indicator

    ACC™ Server. The default connected setting can be changed to Off using the camera's web user interface. For more information see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide. Troubleshooting Network Connections and LED Behavior Note: For any of the below LED behaviors, ensure that the camera is getting power and is using a good network cable before trying another solution.
  • Page 48 LED Behavior Suggested Solution Both LEDs are blinking several Perform a factory reset of the camera using the physical times at the same time, then firmware revert button. Resetting through the camera's web pause and repeat the blinking interface will not produce the desired result. A different LED blinking pattern Perform a factory reset of the camera using the physical than those described above...
  • Page 49: Resetting To Factory Default Settings

    Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: 1.
  • Page 50: Setting The Ip Address Using The Arp/Ping Method

    For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide. 1. Locate and make note of the MAC Address (MAC) listed on the Serial Number Tag for reference.
  • Page 51: Cleaning

    Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble: Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints. Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.
  • Page 52: Limited Warranty And Technical Support

    Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact. Limited Warranty and Technical Support...

This manual is also suitable for:

10.0c-h5dh-d1-ir

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