Unable To Sign On Because Of A Lost Or Expired Password Or Disabled User Id - IBM System i Manual

When using Operations Console, SYSREQ corresponds to Shift+ESC and is defined as the default for
PC5250 emulation.
Most keyboards have a Print Screen key, also labeled as SYSREQ and would be activated by using that
key with the Ctrl key, however Windows reserves this key for the Print Screen function.
You must remap the keyboard by using the operating system, not PC5250, in order to change it.

Unable to sign on because of a lost or expired password or disabled user ID

You can use this information to correct a problem when the takeover function isn't working.
If you have the special DST sign-on screen but find yourself unable to sign on because of either a
disabled user ID or expired password, you can attempt the first steps of recovery by doing the following:
1. Make certain that no other devices (PCs) that normally are eligible to become the console are
connected.
2. Perform the console service functions (65+21) using 65, 21, 21.
| This will cause the console to be lost temporarily. The device should then become the console with a
sign-on screen appropriate to the system state, assuming that it matches the current console type setting.
|
For example, if the system was IPLed to command entry, then you would see the i5/OS sign-on screen.
|
| You can then sign on using any user ID with the authority to continue the recovery of the DST user ID
that has the problem.
|
For more information about the DST user ID and passwords, see the Service tools user IDs and
passwords topic.
Related tasks
"Using service tools device IDs in system service tools" on page 96
With the Work with service tools user IDs and Devices option, you can change Operations Console
configuration data from system service tools (SST) .
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Operations Console