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Troubleshooting Your Hearing Device
ISSUE
Hearing device stopped
working or sound is weak
Need more amplification or
product emits excessive
whistling
Too much background noise
POSSIBLE SOLUTION
Clean the sound tube and ear dome to
restore full amplification. (Directions &
Cleaning Kit included)
•
Try closed ear dome (Eliminates whistling
and 5-8 db increse in amplification)
•
Ensure ear dome fits securely in ear canal
•
Ensure the sound tube is securely attached
Try using Listening Program 2
8
8
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Need help?
Do you have a question about the Apex and is the answer not in the manual?
Questions and answers