Support - Axis 213 PTZ User Manual

AXIS 213 - Troubleshooting
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Support

If you contact the Axis support desk, please help us help you resolve your problems
expediently by providing a server report, log file and a brief description of the
problem.
Server Report - go to Setup > System Options > Support Overview. The server
report contains important information about the server and its software, as well as a
list of the current parameters.
Log file - go to Setup > System Options > Logs & Reports. The Log file records
events within the unit since the last restart of the system and can prove a useful
diagnostic tool for troubleshooting.