Diagnostic & Repair - GENDRON 3648 Owner's Operation Manual

Diagnostic & Repair
Problem
No Power
Power but no function
Actuator not functioning 1. Is motor cable plugged into actuator and
What to look for
1. Is green light on control module on?
2. Is the mains cable damaged?
3. Is it plugged into the wall?
4. Is it plugged into control module?
5. Is there power to the wall receptacle?
1. Is green light on control module on?
2. Is there damage to the handset or cable?
3. Is the handset plugged in?
4. Are all of the motor cables plugged into the
actuators and control module?
5. Are any of the actuator motor cables
damaged?
6. Is the control module chirping?
control module?
2. Is the motor cable damaged?
3. Is the actuator damaged?
4. Does the actuator make any sounds when
function button is pushed?
5a. Can you change ports on the control module
and get it to work? (Ports 1 &3 or 2 & 4)
5b. Does other actuator that the port was
switched with not work now?
HOMECARE BED
Solution
If yes go to Power but no function
section.
If yes, replace mains cable.
Plug mains cable into a functional wall
receptacle.
Plug mains cable into the control
module.
If yes, replace control module.
If yes, replace handset.
Plug in handset.
Plug motor cables into actuators and
control module.
If yes, replace the damaged motor
cable.
If yes, call Gendron Customer Service.
Plug motor cable into actuator and
control module.
If yes, replace motor cable.
If yes, replace actuator.
If yes, check for any mechanical
binding on bed.
If initial suspect actuator still does not
move but switched port actuator does,
then replace the motor cable and
suspect actuator. If suspect actuator
moves but switched port actuator
does not, then replace the control
module.
14