Call Handling; Line Button Lights - AT&T Merlin Legend BIS22D Quick Reference

CALL HANDLING

Rings
Display
You hear You see
shows
2
rings Green flashing (screen
light beside
blank)
line button or FX-NYC
1 ring
Green flashing 23 Ext-R
light beside SA or 23 Wayne
or lCOM/fast
flashing light
beside DSS
Caller's
Green steady 423 Ext-V inside
voice light next to SA or Wayne
or ICOM and -Ext V
steady light
beside DSS
3 rings
Green flashing Tfr-Ret ext. return
light beside
line button/slow
flashing light
beside DSS
during transfer

Line Button Lights

Light
Meaning
Steady red
Automatically connected to
this line when you lift the
handset,
Steady green
Line is in use, or the feature
on this button is in use.
Steady red You are using this line.
and green
Flashing green
Call on this line is incoming,
Fast flashing
Call on this line is on hold,
green
DSS Button Lights
Light Meaning
Off
This co-worker is not on the
phone and is not using Do Not
Disturb.
Steady This co-worker is on the phone
or is using Do Not Disturb.
Fast flashing This co-worker is calling you.
Slow flashing A call you transferred to this
extension is returning to vou.
Answering/Making
Calls
Call
Type
To answer a call:
outside
Use the headset, lift handset,
or press Speakerphone or
Speaker.
inside
For voice-announced only on
BIS phones:
— Press the Microphone
button to talk over your
speakerphone.
— Use HFAI. HFAI must be
on before the call comes
in to talk directly into
speakerphone.
To make a call:
1 . Press ICOM or SA button.
2 .
Lift handset, press Speaker
or Speakerphone, or use the
headset.
Press DSS, or Auto Dial for
3 .
the extension, or dial
extension.
To make outside calls for co-
workers:
1 .
Press an available line button.
2 .
Lift handset, press Speaker
or Speakerphone, or use the
headset,
Dial phone number or press
3 .
programmed outside Auto
Dial button.
4 .
Announce the call.
5 .
Press Transfer.
Press DSS or Auto Dial
6 .
button for co-worker's
extension, or dial extension.
Announce the call,
7 .
8 .
Hang up.
Conference
Conference can have up to three
inside participants, including
yourself, and up to two outside
participants.
1.
Dial the first number or
extension.
2.
Press Conference.
3.
Select line button, if not
selected.
4.
Dial next number or
extension.
Conference cont'd
5.
Announce call and press
Conference.
6 .
Repeat Steps 2-5 for each
outside participant, if any.
7 .
To end conference, hang Up or
press Speaker or Speaker-
phone.
— Press Drop and line button
to drop last participant
added.
— Press Hold to temporarily
leave conference.
— Press any participant's line
button to rejoin conference.
Transfer
For inside transfer:
One-touch transfer:
1 .
With automatic completion:
— Press DSS or Auto Dial
button.
With manual completion:
1. Press DSS or Auto Dial
button.
2. Announce the call.
3. Hang up or press
Speaker or Speaker-
phone.
Without one-touch transfer:
2.
1. Press Transfer.
2. Press extension, DSS, or
Auto Dial button.
3. Hang up or press Speaker
or Speakerphone.
If co-worker unavailable:
l Consider Barge-In, Camp-
On, Paging, or Park.
l Use Send/Remove
Message.
For outside transfer:
1. Press Transfer.
2. Press line or SA button,
Dial dial-out code and
3.
number.
4. Hang up or press Speaker
or Speakerphone.