Hunter Hydrawire Owner's Manual
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Hunter Hydrawire Owner's Manual

Irrigation controllers, hydrawise software/app
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Summary of Contents for Hunter Hydrawire

  • Page 2: Table Of Contents

    Table of Contents Table of Contents WiFi Tool - Using the Hunter WiFi Wizard App Routers and Internet Service Provider (ISP) Challenges Comcast-Xfinity Router Connection Issues Changing WiFi Channel in the Admin Tool Changing WiFi Channel in xFi Verizon Connection Issues...

  • Page 3: Wifi Tool - Using The Hunter Wifi Wizard App

    WiFi Tool - Using the Hunter WiFi Wizard App A weak Wi-Fi signal can stop irrigation and lighting controllers from performing at their best. Luckily, the new Hunter Wi-Fi Wizard app makes it easy to pinpoint and manage connection issues — for free quickly! Before Installation Use the app to run a site scan.

  • Page 4: Routers And Internet Service Provider (Isp) Challenges

    Even if you have limited network experience, you can troubleshoot like a pro with the user- friendly Hunter Wi-Fi Wizard. It’s like having your own personal Technical Services rep in your pocket!

  • Page 5: Changing Wifi Channel In The Admin Tool

    OFF when first installed. Once this service is checked back ON, your Hydrawise controller should connect without any issues at all. Please follow the steps below: Open MyFios App Select Wi-Fi settings Select Self Organizing Network Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 6: Cisco Meraki Mr52

    IP allocation from the DHCP server match. This can be an issue with the IP the controller receives from the AP and DNS server which will cause the DNS to fail when doing a network test. LEARN MORE Bridge your eero devices by using following the instructions below: Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 7: Campus & Corporate Network Connection Issues

    For example, your irrigation controller has a locked door and may be installed in a basement or plant equipment room. Most devices such as printers, TVs, and irrigation controllers do not support 802.1X authentication for the reasons outlined above. With wireless-enabled devices becoming Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 8: Password Incorrect Message

    IMPORTANT: We use the standard US Typing (alphanumeric) keys. These keys include the same letter upper and lower case, number, punctuation, and symbol keys positioned the same way as the typewriter. Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 9: Apps And Videos To Help Determine Wi-Fi Strength

    This indicates the controller is fully connected. Apps and Videos to Help Determine Wi-Fi Strength A reliable Wi-Fi connection is necessary to operate Hunter Wi-Fi enabled products. The following apps can help you test Wi-Fi signal strength at your location. Phone App Download Copyright 2021 Hunter Industries.
  • Page 10 Devices: Using Airport Utility App Android Devices: Using WiFi Analyzer App The Hunter videos listed below are the best source of knowledge for Hunter Wi-Fi enabled products, including Hydrawise irrigation management controllers, Centralus irrigation management controllers, and Luxor lighting management controllers.
  • Page 11 : IP Address [11] 21:59 : Wi-Fi Hotspots [11] 34:17 : Q&A [11] iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google LLC. Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 12: Connecting To Your Network

    When connecting to your wireless, the WiFi Icon at the bottom right of the controller screen will flash. Connection takes about 30 seconds and when successfully connected the WiFi Icon will stop flashing and stay on. Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 13: Viewing Wireless Settings

    Confirm. Do not press the Home or Back buttons after selecting your wireless router name – these options will not save your router name. Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 14: Configuring The Security Type

    After choosing the security type press the Confirm button. Setting your password For any security mode (except for Open) your wireless router password must be entered. Wireless passwords are a minimum of 8 characters and are case sensitive. Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 15: Wireless Connection Status Messages

    DHCP server. Connected All is good. Controller has successfully connected to your wireless router. Local Connection Only Controller is acting as a local wireless router. Troubleshooting Wireless Connecting Issue Hydrawise Ready Controllers: Wi-Fi Troubleshooting Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 16: No Recent Contact/Phone Not Connecting

    3.00+. If you have the X2 controller with WAND WiFi Module, please use the troubleshooting section here [12] NOTE: It takes 7 hours for a Hunter HC indoor controller with version 1.89 or 2.05 to Copyright 2021 Hunter Industries. All Rights Reserved.
  • Page 17 4. Reboot Controller - Settings > Config > Reboot Controller > Check Server Status 5. Factory Default - Settings > Config > Factory Default > Erase Config > Connection Wizard >Check Server Status Copyright 2021 Hunter Industries. All Rights Reserved.
  • Page 18 7. Reset Extender (if have one) - Reset extender as well to refresh the IP settings. 8. Check Network Settings - The following Wi-Fi requirements apply to your Hunter Hydrawise-ready controller.

  • Page 19: Wi-Fi Specifications

    Your Hydrawise controller can connect to the internet via your Wi-Fi router and is then available for you to use through your smart devices (phone, tablet) and your computer. The following Wi-Fi requirements apply to your Hunter Hydrawise-ready controller. Here are some tips to ensure optimal controller functionality: Wi-Fi Checklist: Hunter HC controller is 802.11 B/G...
  • Page 20 Hydrawise controllers only connect to the Wi-Fi network to gain internet access to Hydrawise cloud-based servers held within AWS (Amazon Web Service) cloud-based systems. If you connect the controllers via MAC address, use the manual method. Do this Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 21: How Do I Check My Signal Strength

    2. Click WIRELESS 3. Click WIRELESS NAME This will display the list of networks available to your controller. Click on your desired network. The signal strength will be displayed for that connection on Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 22: Is There A Checklist I Can Run Through When My Controller Doesn't Connect To Wireless

    Navigate to the Network Settings page on the controller. Look to see if the signal icon on the lower right-hand area of the screen is blinking or if it is solid green. If it's blinking, that means it’s trying to connect. If it's solid, Copyright 2021 Hunter Industries. All Rights Reserved.
  • Page 23 Consider moving the controller away from potential sources of interference, including microwave ovens, nearby base stations using adjacent channels, or cordless telephones operating in the 2.4GHz range (you could also change the channel your phone uses). Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 24: Data Usage Per Month

    4. Click on PASSWORD if you want to change the password for your wireless connection. 5. Click SECURITY TYPE to change the security type to WPA2/WPA2 personal. [19] Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 25: Dealing With Low Wi-Fi Signal Strength

    If you can put a network access point or Wi-Fi extender near your controller, you can establish a direct line of sight to the Wi-Fi source without interference. For more information on Wi-Fi troubleshooting, click here [21] Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 26: Clearing Browsing Data

    2. Select the Preferences link. 3. Click the Privacy tab. 4. Under the History heading, click the clear your recent history link. 5. Select the Cache checkbox. 6. Click the Clear Now button Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 27: Microsoft Edge

    HOME screen on 5 ghz, but is not a true connection for the application to successfully work. The bandwidth 2.4 ghz is the required bandwidth for this application, see more in wifi specs [25] Copyright 2021 Hunter Industries. All Rights Reserved.
  • Page 28 3. Check SERVER STATUS. Server status below would indicate the controller has a accurate wifi signal. Server Status Ok - Updated "time" Ago Version 4.05 and above Step 1 Step 2 Step 3 Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 29: Using Mobile Hotspot With Controller

    For information on checking firmware, please visit section here [27] Hydrawise Controller Firmware HC 6: (C05 Serial #) 2.05 HC 12: (C05 Serial #) 1.89 Copyright 2021 Hunter Industries. All Rights Reserved.
  • Page 30 Hydrawise controllers in this region. These models are manufactured by Huawei. See the chart below for supported versions. Brand Name Model: Supported/Not Supported Telstra 4GX Wi-Fi MF910Z Supported Telstra 4GX Broadband USB & Wi- E8372 Supported Fi Plus Telstra Wi-Fi Pro Modem MF910 Not Supported Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 31: Setting Up A Static Ip Address

    1. From the controller's home screen, tap on SETTINGS. 2. Tap on WIRELESS. 3. Tap on NETWORK MODE - DHCP MODE. 4. Tap on ENTER NETWORK SETTINGS MANUALLY then tap on CONFIRM. > STEP 1 STEP 2 Copyright 2021 Hunter Industries. All Rights Reserved.
  • Page 32 Once you have completed entering all the IP settings manually, click on Test Network. This ensures the controller has successfully connected to your router using the Static IP Settings that have just been set. Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 33: Why Can't I Change Proxy Settings

    Although we had this feature on the original Generation 1 controllers several years ago, it has since been discontinued. Web And App Security Statement All Hunter Internet-connected devices, including Hydrawise™-enabled irrigation controllers, maintain the highest standards for security. Web and App Security...

  • Page 34: My Wireless Network/Router Is Not Shown In The List Of Wireless Networks. What Should I Do

    To help maintain a secure system, Hunter: Continually upgrades all controller firmware and software. Employs both internal and external system auditing. Consults with independent security companies to ensure we are following best practices. Performs full code penetration testing. My wireless network/router is not shown in the list of wireless networks.

  • Page 35: I Have A Weak Internet Connection. Is This A Problem

    To address the issue, change your Wi-Fi to a channel between 1 and 11 (having it on "Auto" can cause the channel to be 12 or 13). You can call your ISP or the router manufacturer if you aren't sure how to change it. Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 36: Does My Controller Reset When There's No Signal

    Since there is no current fix, you must use a work-around method: - From your web browser or smartphone application, click or tap on Forgot password? - Enter the email linked to your Facebook account. Copyright 2021 Hunter Industries. All Rights Reserved.
  • Page 37 Your password has now been reset. You can continue logging in to your application on either your iOS or Android device by entering your email address and password. Don't use the Facebook login option, as this will not work. Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 38: How Long Does It Take For Changes To Be Applied To My Hydrawise Controller

    Server Status. It will either say Synced or Checking. Checking indicates the system is looking for changes made on your account and will re-sync to keep the controller and your dashboard synchronized. Copyright 2021 Hunter Industries. All Rights Reserved.

  • Page 39: Message - "All Good" Controller Status "No Internet

    DNS server, and the Hydrawise server. Make sure these tests are successful. If the test fails at the Hydrawise website, there is a DNS issue or a router issue. Copyright 2021 Hunter Industries. All Rights Reserved.
  • Page 40 6. Reset router by pressing the reset button or simply unplugging and plugging back in. 7. Lastly, try the factory default reset procedure using the instructions in this article [30] Copyright 2021 Hunter Industries. All Rights Reserved.

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