Prestan Adult Manikin 2000 Series Use And Care Instruction page 23

SYMPTOM
MANIKIN TORSO AND FACE-SHIELD/LUNG-BAG (continued)
Rattling in chest
Chest Plate is broken
PRESTAN CPR BLUETOOTH ENABLED APP
"Unable to download
app" error from App
Store on iOS device
COPYRIGHT© 2021 PRESTAN PRODUCTS, LLC
TROUBLESHOOTING GUIDE
(Continued)
POSSIBLE ISSUES OR COMMENTS
• Piston Plug may be loose inside
manikin
• Typically results from a combination of
incorrect (not centered) hand
placement, compression angle not
straight down from directly above
and/or overzealous compression force
•
No/Poor Wi-Fi signal
•
Not enough storage on smart device
•
App Store malfunctioning
•
Smart device malfunctioning
•
Smart Device needs updated
•
Setting on Smart Device blocking
download/purchase
•
Remove CPR Monitor Assembly,
reposition Piston Plug and reinstall
CPR Monitor per Series 2000 Add-On
Kit Installation Guide
•
Replace sleeve in chest with part
APLATE-1
includes chest plate, screw and
sleeve)*
•
Check Wi-Fi Connection
If unable to get Wi-Fi, make sure the
device has a strong mobile data
connection
•
Check Wi-Fi Connection
•
Check Storage Space in your iPhone
•
Restart App Store
•
Restart iPhone
•
Update iOS
•
Pause and restart app download
•
Disable Restrictions for Installing
Apps
•
Allow App Store purchases in Content
& Privacy Restrictions
23
SOLUTIONS
RPP-
(compression assembly
12716-RevB