Messages Displayed When Logging In To The Machine Using An Ic Card Fails - Ricoh IM 2702 User Manual

8. Troubleshooting

Messages Displayed When Logging in to the Machine Using an IC Card Fails

Message
"Authentication has
failed."
*0150-401
"Authentication has
failed."
*0151-401
"Authentication has
failed."
*0153-402
"Authentication has
failed."
*0154-402
"Authentication has
failed."
*0156-401
"The card authentication
device is not connected."
214
Cause
The card is locked
because the number of
times an incorrect PIN
code was entered
exceeds the limit.
An incorrect PIN code
was entered.
The card authentication
device has been
removed or is not
connected properly.
Reading of an IC card
has failed.
An incorrect user name
or password was
entered.
A malfunction is
temporarily occurring
on the machine.
Solution and reference
Unlock the card.
Enter the correct PIN.
Connect the card authentication device again.
Set the IC card on the authentication device
correctly and for a longer duration.
Enter the correct user name and password.
Turn off the power of the machine, wait for 10
seconds or more after confirming that the main
power indicator is turned off, and then turn on
the power.
page 9 "Turning On and Off the Power"