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Digital Acoustics TalkMaster FOCUS Reference Manual

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TalkMaster™ FOCUS
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Reference Manual

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Summary of Contents for Digital Acoustics TalkMaster FOCUS

  • Page 1 TalkMaster™ FOCUS Admin Console Reference Manual...

  • Page 3: Table Of Contents

    System Requirements ..........................7 System Overview ............................7 Solo and Enterprise ........................... 8 Fail Forward Overview ..........................9 TalkMaster FOCUS Status ICON ......................10 Administrator Console Overview ......................11 Using Endpoint Security .......................... 11 Logon ............................... 13 Common Buttons ............................. 14 Setup Tab ..............................
  • Page 4 TalkMasterFOCUSAdminConsoleReferenceManual eSIP - Options 1 ............................45 eSIP - Options 2 ............................48 ZC - Options ............................49 ZC - Zone Groups ............................ 50 PTT vs Call button Feature........................51 eSIP Stand-alone Configuration Steps ....................52 Automatic Level Control .......................... 56 Messages Tab .............................
  • Page 5 Table of Contents Contacting Technical Support ......................... 89 About Us ..............................89 Glossary ..............................91 Index ................................93...

  • Page 7: Welcome To Admin Console

    Welcome to Admin Console Welcome Welcome to the Admin Console. The Admin Console is used to configure the TalkMaster FOCUS Server and the IP Endpoints that connect to it. If configuring IP Endpoints to operate only with a SIP 2.0 Server, please review the...

  • Page 8: Talkmaster Focus Server

    Q3 2018) TalkMaster FOCUS Server  Added support for changing the keep-alive time between the TalkMaster FOCUS Server and IP7 Endpoints with Firmware Version V7.3 or greater  If Paging Group audio is sent via Multicast and the Endpoints support RTP, the Server will send audio to the Endpoint using standard 160 byte RTP packets ...
  • Page 9 Welcome to Admin Console  Added support for the new IP7-MZC Multi Zone Controller. The IP7-MZC is an IP Endpoint that can support up to 48 zones of full-duplex audio and is designed for use in Central Station security environments. Refer to the tab on the IP Endpoints tab ...
  • Page 10 The Status tab lists the number of times an Operator has logged on with the same Operator  Added the Export Settings and Import Settings to the File Menu for backing up and restoring the TalkMaster FOCUS Server settings  Audit tab now lists the starting and stopping of Monitoring sessions ...
  • Page 11 Welcome to Admin Console  Added support for firmware updating of IP Endpoints  Improved pacing of audio paging packets for UDP and RTP operations  When sending Audio Pages via UDP Unicast, if the IP Endpoint is configured to use RTP, the audio is sent via RTP to the IP Endpoint's dynamically assigned or Fixed RTP Port ...
  • Page 12 TalkMasterFOCUSAdminConsoleReferenceManual  Added support for new Handset options to the Options2 tab of the Intercoms tab  Added the ability to Disable the Intercom's (Automatic Gain Control) and manually set the Mic Gain in the Options2 tab of the Intercoms tab ...

  • Page 13: System Requirements

    System Overview TalkMaster FOCUS Software is an IP based server solution designed to manage and interact with up to 5,000 intercoms and paging end-points from multiple consoles, regardless of geography utilizing standards based TCP/IP protocols. TalkMaster FOCUS Software consists of the Server, the Administrator Console, one or many operator consoles, and additional integrated services.

  • Page 14: Solo And Enterprise

    IP Endpoint is answered. Multiple IP cameras can be monitored as a group in a separate window. Solo and Enterprise The TalkMaster FOCUS Server software is available either without a license (Solo) or with a license (Enterprise). The TalkMaster FOCUS Installer is the same regardless of the version. It includes: ...

  • Page 15: Fail Forward Overview

    Solo does not require a license and is available with the purchase of Digital Acoustics hardware. Solo includes the ability to run the TalkMaster FOCUS Server software with a single Operator logged in with up to 250 IP Endpoints. Solo can be upgraded to the Enterprise Edition by purchasing a License Key.

  • Page 16: Talkmaster Focus Status Icon

    Fail Forward Server can be restarted which will force the IP Endpoints and Consoles to reconnect with the Primary Server. TalkMaster FOCUS Status ICON When the TalkMaster FOCUS Server is installed, an ICON that tracks the status of TalkMaster FOCUS Server (iEnterprise.exe) is added to the Windows system tray. ...

  • Page 17: Administrator Console Overview

    Welcome to Admin Console Windows 7 - Control Panel --> Notification Area Icons Administrator Console Overview The Administrator Console must be used to configure the TalkMaster Server options, IP Endpoint Options, the Queues, Messages, Paging Groups, Operators and Video Sources that work together is the system.
  • Page 18 Security code is provided. If an IP Endpoint with a Security code attempts to connect to the TalkMaster FOCUS Server, but the Security code in the IP Endpoints tab does not match, a Failed Authentication error will be listed in the...

  • Page 19: Logon

    Welcome to Admin Console In order to restore the Security code and re-connect the IP Endpoint, one of the following option must be used:  Change the Security code for the device in the IP Endpoints --> Option 1 tab. If the device is not listed in the Admin Console, use the menu option Tools - Add Device Security code to set the Security code for the device and then click the FIND ALL button.

  • Page 20: Common Buttons

    Logon with an Operator that has been defined with Administrative Rights in the Operator tab. The default Logon ID is admin and Password is admin The Administrator Console must be run on the same PC that the TalkMaster FOCUS Server software is installed on.

  • Page 21: Setup Tab

    Setup Tab Setup The Setup tab is used to setup Server-based options. There are four sub-tabs on this page: Settings, Defaults, File Locs Paging Options. After all changes have been made, press the Update Now button on the bottom of the screen to send changes that have been made in the Administrator Console to the Server and Operator Consoles.
  • Page 22 Support Console - Should only be used when directed by Digital Acoustics Technical Support. Check this option to enable the TalkMaster FOCUS Support Service to record server tracking information while it is running. The IP Address defaults to 127.0.0.1 (local machine). The IP Address can be changed to send information to the TalkMaster FOCUS Support Service installed on another machine.

  • Page 23: Defaults

    Endpoint Keep Alive - TalkMaster FOCUS sends Keep Alive packets to IP Endpoint to ensure they are still connected. For IP Endpoints using Firmware prior to V7.3, the Server sends a TCP Keep Alive every 5 seconds.
  • Page 24 TalkMasterFOCUSAdminConsoleReferenceManual  IP Endpoint Type - Sets the TYPE for an IP Endpoint. See the Configuration sub tab for details.  Assign Automatically with DHCP - Determines whether the IP Endpoint will use DHCP or will require a static IP Address to be entered. ...
  • Page 25 Setup Tab eSIP Defaults - used to define default settings used when adding or maintaining IP Endpoints that will communicate with a SIP based phone system. If the button next to an option is pressed, the corresponding values will be used when the Copy Defaults button is selected in the IP Endpoints tab. ...

  • Page 26: File Locs

    TalkMasterFOCUSAdminConsoleReferenceManual  SSID - Specifies the name of the Wireless Network to connect to  PassPhrase - Specifies the password or passphrase that is associated with the Wireless Network File Locs The File Locs sub-tab of the Setup tab specifies the file locations for several Server settings. Play File at Intercom Connect - check this box to have all IP Endpoints play the associated wav file when connecting to the Server.
  • Page 27 Setup Tab Click the Browse button to select a wav file when the Endpoint connects to the TalkMaster FOCUS Server. Play File at Start of Intercom Session - check this box to have an Intercom play a wav file when the Intercom's Talk button is pressed.

  • Page 28: Paging Options

    IP7 IP Endpoints configured with the RTP option will receive the Unicast audio via RTP. The TalkMaster FOCUS Server will automatically assign a unique Source and Destination port for each IP7. The Source and Destination Ports will be automatically assigned starting from port...
  • Page 29 TalkMaster FOCUS Server. The System Tray Port icon to changes color to indicate the server status. If the ICON is red, but the TalkMaster FOCUS Server is running, the port is most likely in use. Select a different port and make the corresponding change in the Preferences for the system tray status ICON...

  • Page 31: Queues Tab

    Queues Tab Queues The Queues tab lists the currently defined queues and allows them to be maintained. A Queue is a group of logically related IP Endpoints that will be monitored by one or more Operator Consoles for 2-way Intercom operations. Once Queues have been defined, IP Endpoints will be assigned to them using the IP Endpoints - Options 3 sub-tab.
  • Page 32 TalkMasterFOCUSAdminConsoleReferenceManual  Reset Overflow Age - The age of the oldest call that will reset the Overflow condition.  Overflow Age - The age of the oldest call that will set the Overflow condition based on seconds, minutes or hours. And / Or - When both the Overflow on queue age and the Overflow on queue size have been selected, click the And or Or radio button to specify how the two conditions should be evaluated.

  • Page 33: Ip Endpoints Tab

    IP Endpoints Tab IP Endpoints The IP Endpoints tab is used to discover and configure all IP Intercoms/Paging Endpoints connected to the current network. Once discovered, they can be configured as a Client connecting to the TalkMaster Server and/or Registering to a SIP server. Initially, the Intercom list will be empty.
  • Page 34 TalkMasterFOCUSAdminConsoleReferenceManual Auth - The Authorized column is used to specify that the IP Endpoint has been authorized for use on this Server. If the IP Endpoint is configured to connect to a different Server, then this option should not be checked.
  • Page 35 IP Endpoints Tab Queue - Name of the Queue the Intercom has been assigned to. If the Intercom has not been added to a Queue, it defaults to Unassigned. Right clicking on an IP Endpoint provides the ability to display an IP Endpoint's health report: Reset Connection - Closes the TCP connection between the IP Endpoint and Server and forces the device to reconnect.

  • Page 36: Client Types

    TalkMasterFOCUSAdminConsoleReferenceManual Delete - To delete an IP Endpoint from the list, select it and press the Delete button. A confirmation dialog will be presented to confirm the action. If the IP Endpoint has a Security Code, a dialog will be presented to verify that the device should be deleted.
  • Page 37 SIP based VOIP Phone system. This provides the ability for a call initiated from an IP7 to appear as an incoming call on the TalkMaster FOCUS Operator Console and if it is not answered, to “overflow” to a SIP Extension.

  • Page 38: General - Configuration

    TalkMasterFOCUSAdminConsoleReferenceManual Assign a fixed IP Address, Subnet and Gateway and specify 3000 for the Port On the General--> Configuration tab of the second IP Endpoint, select Client from the Type drop down box Configure the Server IP and Port to the IP Address and Port assigned to the Server Intercom On the eSIP-->...
  • Page 39 Client – The IP Endpoint will connect to a software server or to a IP7 device configured as a Direct Mode Server. This is the setting used to connect to software servers based on the TalkMaster FOCUS family of software products. ...

  • Page 40: General - Adapters

    TalkMaster FOCUS Server is running on. The Server's IP Address can be selected by clicking in the box or a different IP address can be entered. The default port TalkMaster FOCUS Server uses to listen for IP Endpoint connections is Port 3000 NIC Version - Firmware Version information.

  • Page 41: Options 1

    IP Endpoints Tab IP Endpoint's Ethernet Adapter  Assign IP Automatically with DHCP - Check this option to use DHCP to assign the IP Address or enter a static IP Address, Subnet Mask, Gateway and DNS. If DNS is not available, specify 0.0.0.0.
  • Page 42 TalkMasterFOCUSAdminConsoleReferenceManual Fail Forward IP 1,2,3 - specify up to three IP addresses of alternate server / ports that this IP Endpoint will attempt to connect to if it's current server / port becomes unavailable Enable Automatic Return to Primary - Select this option to have the IP Endpoint automatically return to its primary Server IP when that Server is available.
  • Page 43 IP Endpoints Tab  Activate on PTT - Activates GPIO4 (or the onboard Relay if present) when the IP Endpoint's button is pushed Relay Mode - (IP7 devices) specify how the dry contact Relay is used. The following options are available in the drop down list.

  • Page 44: Options 2

     The 4th selection determines the sensitivity level of the microphone on the ALC Detector Please Note: ALC Level Control is a separately licensed TalkMaster FOCUS feature Options 2 The Options 2 sub-tab of the General tab allows additional features found on the IP Intercoms to be...
  • Page 45 IP7 Tracking Enabled - Allows IP7 status information to be sent to a unicast or multicast IP Address. Use only under the supervision of Digital Acoustics Technical Support. Data will be captured by the TalkMaster FOCUS Support Service and can be displayed using the TalkMaster FOCUS Support Central application.
  • Page 46 TalkMasterFOCUSAdminConsoleReferenceManual Server-Peer Settings - These options are available when configuring a Direct Mode Server. For more details on direct mode configuration, refer to the Application Note - Direct Mode Configuration included with the software documentation.  No Beep Tone After PTT Released - check this box to prevent a beep from being played at the end of a Talk session.

  • Page 47: Options 3

    IP Endpoints Tab  To clear the audio profile, select None, then press the Done button Options 3 The Queue Assignment sub-tab of the Intercoms tab assigns the Intercom to a Queue and allows a priority to be specified.
  • Page 48 TalkMasterFOCUSAdminConsoleReferenceManual Queue Settings  Assigned Queue - Select a Queue from the drop down list to assign to this IP Endpoint. If no queues have been selected or assigned, the IP Endpoint will default to the system generated Unassigned queue. ...

  • Page 49: Wifi - Config

    Don't Create Call Queue Entries - Check this option if using this IP Endpoint's TALK connector in conjunction with the TalkMaster FOCUS Event Management Software. By checking this option (as well as the Call Button option on the Options2 tab), the TALK connector can be used to generate an Event, but will not generate a call that must be answered by an operator.

  • Page 50: Wifi - Status

    TalkMasterFOCUSAdminConsoleReferenceManual SSID - Enter or select the wireless SSID after pressing the GET button GET - Pressing the GET button will retrieve a list of wireless SSIDs that are currently available. After pressing the button, wait about 5 seconds before selecting the SSID drop down arrow Passphrase - Enter the passphrase associated with the SSID WPA2-Enterprise - Not currently supported Test - Pressing the test button forces the IP Endpoint to verify that it can reach any of the IP Addresses...

  • Page 51: Esip - Options 1

    IP Endpoints Tab Connection Status - Displays the status of the Wireless Network Adapter SSID - Displays the SSID that the IP Endpoint is currently connected to Strength - Displays the relative signal strength of the connection IPw MAC - Displays the MAC Address of the Wireless Adapter Query APs - Press this button to display a list of SSIDs, their relative signal strength and the Encryption method eSIP - Options 1...
  • Page 52 SIP Server or an outside line if the SIP Server has that capability. If the Client Type from the Configuration tab is set to Client, the endpoint can also be accessed by the Consoles connected to the TalkMaster FOCUS server but it will not register a call in to TMOC. SIP Server and Registrar Information ...
  • Page 53 IP7's Talk button is pressed . If the Out Dial on Queue Overflow option is selected and a Queue the IP Endpoint is a assigned to overflows, the TalkMaster FOCUS Server will instruct the IP Endpoint to dial this number ...

  • Page 54: Esip - Options 2

    TalkMasterFOCUSAdminConsoleReferenceManual  End Call - This option determines if the IP7 should be able to end the SIP call when the Endpoint's Talk or Sensor button is activated  No Call End @ Station - The call must be ended by the other party ...

  • Page 55: Zc - Options

    Options packet to the SIP server. The value can be set from 30 to 285 seconds  Register retry period (1-255) - Unless directed by Digital Acoustics, do not use this field. On a failed SIP Registration the IP Endpoint automatically varies the retry period based upon the number of failed attempts ...

  • Page 56: Zc - Zone Groups

    TalkMasterFOCUSAdminConsoleReferenceManual The ZC tabs are enabled when configuring an IP7-MZC - Multi Zone Controller. The IP7-MZC is a single IP Endpoint that can have up to 48 zones of full-duplex audio, expandable in groups of four using the ZX4L 4 Zone Expansion board. During a call, the audio zones are software controlled and any combination of speakers and/or microphones in the zones can be activated or deactivated.

  • Page 57: Ptt Vs Call Button Feature

    IP Endpoints Tab To define a Zone Group:  Check the box next to Available Zones. The Available Zones field will show the number of zones that have actually been detected or the number of zones entered on the ZC --> Options tab, which ever is greater, and the corresponding number of zones will be enabled ...

  • Page 58: Esip Stand-Alone Configuration Steps

    (for example, when connected to a magnetometer to detect the presence of an auto at a gate). eSIP Stand-alone Configuration Steps Digital Acoustics’ IP7 IP Endpoints support the SIP 2.0 Protocol and can connect to a SIP compliant Phone System. These instructions explain how to configure IP Endpoints to function as Standalone SIP Endpoints that do not connect to the TalkMaster FOCUS Server.
  • Page 59 IP Endpoints Tab  Enable the IP Endpoint Type option and select SIP Stand-alone from the drop down box.  Enable the Assign Automatically with DHCP option. Check the box to enable DHCP or uncheck it to assign static IP Addresses. ...
  • Page 60 TalkMasterFOCUSAdminConsoleReferenceManual The third step is to configure each IP Endpoint:  Select the IP Endpoint to be updated by clicking on it.  Select the Configuration sub tab:  Press the Copy Defaults button at the bottom of the right hand pane to copy the IP Endpoint and eSIP default values.
  • Page 61 IP Endpoints Tab  Select the eSIP sub tab:  For “Paging” endpoints or endpoints that do not need to initiate a call, select SIP Extension Only from the drop down list. If the endpoint should dial an extension when it's TALK button is engaged, select Dial SIP Extension on PTT from the drop down list.

  • Page 62: Automatic Level Control

    Since Digital Acoustics IP Endpoints have 7 volume steps, the ALC Enabled IP Endpoints normal volume level should be set to level 3, 4 or 5 so that it can be raised or lowered by 2 steps.
  • Page 63 IP Endpoints Tab  Enter the Multicast Port to transmit the noise levels on Digital Acoustics' registered Multicast Address of 224.0.23.59. Only one ALC Detector should be configured with this port  Select the Microphone Sensitivity from the drop down list (Low, Medium or High). The Mic Sensitivity will determine how aggressively the ambient noise level will be monitored ...

  • Page 65: Messages Tab

    Messages Tab Messages The Messages tab allows pre-recorded Wav files to be stored on the Server for use in 1-way audio paging from the Operator Console. Messages must be associated with one or more Groups on the on the Message List sub-tab of the Paging Groups tab.
  • Page 66 TalkMasterFOCUSAdminConsoleReferenceManual Message Repeats until Stopped - Check this box to force the message played from the Operator Console to repeat until the Operator presses the Stop File button. Message Title - Assign a descriptive name that will be used to identify this message on the Operator Console.
  • Page 67 Messages Tab To add new Messages from an existing file, click the New Message Existing File button at the bottom of the right hand panel, select a wav or an MP3 file from the File List dialog, then fill in the other fields and click Save.

  • Page 69: Paging Groups Tab

    Paging Groups Tab Paging Groups The Paging Groups tab allows IP Endpoints to be grouped together for sending 1-way audio pages. A Paging Group can contain one or more Endpoints. An Endpoint may be included in more than one Paging Group. Each Group is associated to one or more Messages.

  • Page 70: Endpoint Members

    TalkMasterFOCUSAdminConsoleReferenceManual  Select the Endpoints to be included in the Paging Group by checking the Member check box. Click the Member column header to select or deselect all members  Low Priority Multicast Address - This option is only available for "queued" paging groups. Check this box to treat "queued"...

  • Page 71: Message List

    Paging Groups Tab Please note, the Member List is disabled if the Low Priority Multicast Address has been selected Message List The Message List sub-tab of the Groups tab shows all Messages that have been defined on the Server and allows the selected entries to be associated with this Group. ...

  • Page 73: Operators Tab

    The Operators tab is used to setup logon IDs for users of the Administrator Console and the other Consoles that interact with the TalkMaster FOCUS Server. The Operators tab is composed of three sub- tabs Information, Queue Management and Group List.
  • Page 74 TalkMasterFOCUSAdminConsoleReferenceManual  Full Name - Enter the Operators full name. This will be displayed on the Status page and on the Title Bar of the Operator Console screen.  Logon ID - This is the ID the Operator will use to logon to a Console. ...

  • Page 75: Queue Management

    Operators Tab  Press the Queue Management and Group List sub tabs to specify the Intercoms and paging groups that should be associated with this Operator.  Press Save when all changes have been completed. Queue Management The Queue Management sub-tab of the Operators tab defines the Queues of IP Endpoints that an Operator will be responsible for monitoring.

  • Page 76: Group List

    TalkMasterFOCUSAdminConsoleReferenceManual Group List The Group List sub-tab of the Operator tab defines the paging Groups that will be listed on the Operator Console.  Place a check mark in the Member column to include the Group on the Operator Console for this Operator.

  • Page 77: Audit Tab

    Audit Tab Audit The Audit tab displays events that occur while the Server is running and optionally plays back all of the audio between an IP Endpoint and an Operator. The following events are tracked:  Intercom connects / disconnects ...

  • Page 79: Status Tab

    Status Tab Status The Status tab shows the status of all configured IP Endpoints and currently logged on Operators. The Status page is divided into two halves.  The left side of the screen shows the connection status of all IP Endpoints that have been configured on the server.

  • Page 81: Ip Video Sources Tab

    IP Video Sources tab IP Video Sources The IP Video Sources tab is used to setup and configure video feeds that will be available in the Operator Console. This tab only appears if a license for the Video option has been licensed and the Admin Console RTSP Viewer has been downloaded and installed.
  • Page 82 TalkMasterFOCUSAdminConsoleReferenceManual Password - Specify the Password* that has been assigned in the camera software. Preview - Click to verify that the video feed. If the Video Feed does not appear, verify the Video Source parameters with the camera software. - Click to create a new Video Feed for the list. Delete - Click to remove the selected video feed from the list.

  • Page 83: Menu Options

    Console so the Server service does not have to be restarted.  Import Settings - Restores the TalkMaster FOCUS Server settings that have been created using the Export Settings option. This can be used when backing up the Server settings or setting up a Fail Forward Server.

  • Page 84: Tools Menu

    TalkMasterFOCUSAdminConsoleReferenceManual  Search IP Endpoint List - This option is only enabled when the IP Endpoints tab or the Status tab is selected. Selecting this option (or pressing ctrl+f) opens the Search IP Endpoint List dialog. If the dialog is open and a different tab is selected, the controls on the dialog box will be temporarily disabled ...

  • Page 85: Licensing Menu

    1459 and be able to respond by UDP on Port 5001  Record Program Events to File - This option logs detailed program activity to a file. Each day's activity is stored in a separate file. This should only be used when instructed by Digital Acoustics Technical Support ...
  • Page 86  License Key Entry Box - Used to enter the software license key supplied by Digital Acoustics. Load or copy/paste the Software License Key into this field and then click the Apply button to license the software Instructions for obtaining a software license key: ...

  • Page 87: Settings Menu

    Serial Number provided by Digital Acoustics as proof of purchase  Once the email is received by Digital Acoustics, the License Admin will issue a Software Key and email it within one business day. Applying the Software License Key: ...
  • Page 88 TalkMasterFOCUSAdminConsoleReferenceManual The selected device is used on the Messages and Audit tabs to playback messages and recorded audio. Video Source Types - Select this option to add support for IP Cameras that use either HTTP or RTSP to access a live video feed Support for Axis Cameras is already included in the software.

  • Page 89: Help Menu

    Viewer Type - Select the Generic radio button for RTSP for cameras that support RTSP. If the RTSP option is disabled, go to the Digital Acoustics website and find the software download page. Download and install the RTSP Viewer for the the Admin Consol. After the installation, the RTSP option will be enabled.
  • Page 90 TalkMasterFOCUSAdminConsoleReferenceManual If no License Key is detected, the system will be licensed for 1 Console Operator and 250 IP Endpoints. Otherwise the settings and information for the license key is displayed.

  • Page 91: Support Information

    Support Information Support Central If directed by Digital Acoustics Technical Support, the TalkMaster FOCUS Support Service can track information about the TalkMaster FOCUS Server service and selected IP7 Endpoints. The TalkMaster FOCUS Support Service and the Support Central Application do not require any TalkMaster FOCUS Console Licenses.
  • Page 92 TalkMasterFOCUSAdminConsoleReferenceManual  Calendar ICON - To select a previous day's activity, click on the Calendar ICON and select a date  Auto Scroll - When checked, the display is locked and will automatically scroll to the most recent activity. To manually scroll through the log, uncheck this option IP7 Endpoints tab The IP7 Endpoints tab displays tracking information collected from specific IP7s...
  • Page 93 Support Information  Address Filter dropdown - If multiple IP7s are being tracked, a specific IP Address can be selected from the Filter dropdown  Filters button - Displays a set of filters that can be used to select or deselect SIP information IPw tab IP7 Wireless Endpoints Tracking...
  • Page 94 File --> Open Current Folder - To copy tracking information, select this menu option, then open either the iEnterprise Support Database or the IP7 Support Database folder and copy the selected day's activity. Email the data to Digital Acoustics Technical Support ...

  • Page 95: Contacting Technical Support

    Digital Acoustics®, TalkMaster FOCUS®, ii3®, IP7® and UBAM® are trademarks of Digital Acoustics LLC, all other marks used are properties of their respective owners. Digital Acoustics' product designs are packaged by leading manufacturers around the world. © 2003 - 2019 Digital Acoustics, LLC...

  • Page 97: Glossary

    Glossary eSIP: eSIP is an embedded version of SIP that has been implemented in Digital Acoustic's IP7 Firmware SIP: Session Initiated Protocol. SIP 2.0 is a standard protocol used in many IP Based Phone Systems. This enables IP7 IP Endpoints to connect directly to SIP based IP Phone Systems USB License Key: The USB License Key is inserted into the TMEE Server PC and determines the number of Consoles and IP Endpoints that can be connected to the Server.

  • Page 99: Index

    Index Low Priority Pages ........38, 63 About Admin Console ........89 Message List ............ 65 Admin Console Overview ......... 11 Messages ............59 AGC ..............38 Microphone .......... 35, 38, 45 Associated Video Source ......... 41 MP3 Files ............59 Audit ..............
  • Page 100 TalkMasterFOCUSAdminConsoleReferenceManual Status ............... 73 Update Now ............. 14 STUN ..............48 USB License Key ........79, 83 Support Console ........15, 85 System Overview ..........7 Video ............ 15, 41, 75 TTS ..............20 Wav Files ............59 Welcome ............1 UBAM ...............
  • Page 101 © Copyright 2005-2018 Digital Acoustics LLC, All Rights Reserved...

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