Troubleshooting (Controller) - MULTIQUIP MQ POWER SG1400C4F Operation Manual

Symptom
Wrong Display HW
Invalidate configuration table
Error
Unsupported controller Error
Unsupported cfg. table format
Error
Mismatch parameters length
Error
Mismatch const values length
Error
Mismatch values length Error
Mismatch val states length
Error
Controller was not detected
Error
Communication Error
Screen template missing Error
Screen template version Error
Font not valid Error
Font format not supported Error Unsupported font?
Bitmaps not valid Error
Bitmaps format not supported
Error
Default lang. not supported
Error
PAGE 54 — SG1400/1600C4F STUDIO GENERATOR • OPERATION MANUAL — REV. #0 (07/22/20)

TROUBLESHOOTING (CONTROLLER)

Troubleshooting (Intelivision 5 Controller)
Possible Problem
SW and HW mismatch?
Configuration table is invalid?
Controller is not supported?
Controller configuration table is not
supported?
Controller parameters mismatch?
Controller constants mismatch?
Controller values mismatch?
Controller values states mismatch?
Controller is not connected or
communication via RS485 is
interrupted?
Controller is detected; RS485
communication level is not defined
correctly?
Unsupported controller firmware,
missing InteliVision 5 support?
Unsupported controller screen?
Corrupted display font?
Font programming was not done
properly?
Unsupported format?
Unsupported bitmaps format?
Default/Defined language error/not
supported?
Solution
Correct firmware has to be programmed.
Controller configuration has to be reprogrammed or
upgraded.
Controller upgrade necessary.
InteliVision 5 firmware upgrade is necessary.
Controller configuration upgrade is necessary.
Controller configuration upgrade is necessary.
Controller configuration upgrade is necessary.
Controller configuration upgrade is necessary.
Communication is lost or RS485 line A and B are
swapped.
RS485 line is not terminated properly, environment
disturbance is present or RS485 line is too long.
Upgrade controller firmware.
InteliVision 5 firmware has to be updated.
Display firmware/font programming is necessary.
Display firmware/font programming is necessary.
InteliVision 5 font or firmware is necessary.
Firmware upgrade is necessary.
Firmware upgrade is necessary.
Language change or code page change is necessary.