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HELP
RESET YOUR RECEIVER
Many problems can be corrected by performing a simple reset of the DIRECTV Receiver. If you experience frozen audio or video,
a blank screen, or the receiver won't respond to front panel button or remote control, you can reset your receiver with the
following steps:
Press the red RESET button. Depending on your model of receiver, this will be either behind the access door on your
receiver's front panel, or on the right side. After pressing the RESET button, you'll need to wait a few minutes for program
guide information to be acquired.
If the problems persist, try unplugging the power cord of the DIRECTV Receiver for 15 seconds, then plug it in again.
ABOVE IMAGE IS FOR REFERENCE ONLY. YOUR RECEIVER MODEL MAY LOOK DIFFERENT.
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LH27_English.indd 42-43
CUSTOMER SERVICE & HELP
Press MENU, then select "Settings & Help", then "Help" for access to the DIRECTV onscreen Help feature. These screens
show concise versions of the text from this user guide, so you can figure out how to use your receiver right on your TV screen.
Tune to Channel 100 to access the interactive DIRECTV Customer Information Channel. Watch videos on a variety of topics, such as
your remote control, receiver features, and troubleshooting.
Model LH27
You can also find answers to the most frequently asked questions in the
customer service sectin of www.directvcaribbean.com.
HELP
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12/3/13 4:33 PM
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