Chapter 5 Maintenance & Repair; Factory Repairs - ActivMedia Robotics Pioneer 2 Arm Manual

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Maintenance & Repair

Chapter 5

There are no customer-serviceable parts on your Pioneer 2 Arm.

If, after reading this manual, you're having hardware problems with your Pioneer 2 Arm

and you're satisfied that it needs repair, contact us:

support@activmedia.com

(603) 924-2184 (fax)

(603) 924-9100 (voice)

In the body of your email or fax message, describe the problem in as much detail as

possible. Also, include your name, email and mail addresses, as well as phone and fax

numbers.

Tell us when and how we can best contact you (we will assume email is the

best manner, unless otherwise notified).

We will try to resolve the problem through communication. If the Arm must be returned

to the factory for repair, obtain a shipping and repair authorization code and shipping

details from us first.

We are not responsible for shipping damage or loss.

ActivMedia Robotics

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