5. Troubleshooting
SC6xx: Communication Errors
Code
Level
688
D
SC10xx: Others
Code
Level
RTB 4
1001
D
Modified
74
No CTL_PRREQ_N Signal
Paper failed to feed after the machine has reached the reload temperature,
because the main board did not issue a PRREQ signal.
• The main board harness connector is loose, broken, or defective.
• The main board is defective.
• Check the main board harness connector.
• Replace the main board.
Scan Motor Error
Scanner calibration failed (scanner cannot find the home position).
• Cycle the power OFF/ON.
• Check the connection.
• Replace the scanner unit.
Details
Details