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TELECOM
LASER MFP
SP 1000SF

Operating Instructions

Read this manual carefully before you use this machine and keep it handy for future reference.
For safe and correct use, be sure to read the Safety Information in this manual before using the machine.

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Summary of Contents for Ricoh Aficio SP 1000SF

  • Page 1: Operating Instructions

    TELECOM LASER MFP SP 1000SF Operating Instructions Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in this manual before using the machine.
  • Page 2: Table Of Contents

    Contents Security Security directives Laser safety For Europe/Asia For North America Declaration of conformity Notice to Users in EEA Countries Notice to Users Accessing Analog PSTN in EEA Countries Symbols for the main power switch Positions of Warning and Caution labels on the machine FCC Compliance Note to users in the United States of America...
  • Page 3 Maintenance Service General information Toner cartridge replacement Issues with smart cards Cleaning Scanner reading system cleaning Printer cleaning Printer external cleaning Printer issues Error messages Paper jam Scanner issues Miscellaneous issues Communication errors Transmission from the feeder Transmission from memory...
  • Page 4: Security

    Security Security directives Before turning on your device, check that the outlet that you are going to plug it into conforms to the indications shown on the information plate (voltage, current, power network frequency) located on your device. This device shall be connected to a single phase power network.
  • Page 5: For North America

    SP1000SF/ Aficio SP1000SF: The CE declaration of Comformity is available on the Internet at URL : http://www.ricoh.co.jp/fax/ce_doc Symbols for the main power switch In accordance with IEC 60417, this machine uses the following symbols for the main power switch: means POWER ON.
  • Page 6: Fcc Compliance

    FCC Compliance Note to users in the United States of America This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 7: Notice About The Telephone Consumer Protection Act (Valid In Usa Only)

    7 If trouble is experienced with this equipment, for repair or warranty information, please contact RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 8: Notice To Users (New Zealand)

    Notice to users (New Zealand) • The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
  • Page 9: Environment

    SP 1000SF Environment The preservation of the environment is of importance to the manufacturer. The manufacturer wishes to service the installations with respect to the environment and has chosen to integrate the environmental performance in the whole lifecycle of its products, throughout manufacturing, release, use and disposal. Batteries and rechargeable batteries If your product contains batteries or rechargeable batteries, these shall be disposed of at the designated collecting centers.
  • Page 10: Software Use License

    SP 1000SF Software use license CAREFULLY READ ALL THE TERMS AND CONDITIONS OF THE PRESENT LICENSE BEFORE OPENING THE SEALED ENVELOPE CONTAINING THE SOFTWARE. OPENING THIS ENVELOPE INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS. In case you should not accept the terms of this license, the CD-ROM packaging should be returned to the retailer unopened, along with the other components of the product.
  • Page 11: Registered Trademarks

    SP 1000SF Registered trademarks Companion Suite Pro is a registered trademark of Sagem Communication. Adobe® and the Adobe® products referred to here are registered trademarks of Adobe Systems Incorporated. PaperPort9SE is a registered trademark of ScanSoft. Microsoft® Windows® 98, Microsoft® Windows® Millennium®, Microsoft® Windows NT®, Microsoft® Windows 2000®, Microsoft®...
  • Page 12: Installation

    Make sure also that neither cord nor cable is introduced to the machine inner mechanism. This would expose you to a machine malfunction risk or to a fire hazard. - Make sure that the printer is unplugged from the power outlet before connecting or disconnecting an interface cable to the printer (use a shielded interface cable).
  • Page 13: Safety Information

    - Avoid using the machine during an "electric storm", this can cause an electric shock hazard due to lightning. Paper for printing: if you use paper already printed by your machine or another printer, the printing quality may not be optimal.
  • Page 14: Power Supply

    SP 1000SF - For environmental reasons, do not dispose of the product or expended supply wastes at household waste collection point. Disposal can take place at our authorized dealer or at appropriate collection sites. - Our products are engineered to meet the high standards of quality and functionality, and we recommend that you only use the expendable supplies available at an authorized dealer.
  • Page 15: Terminal Description

    Terminal description Command panel Smart card insertion point Fold-down stopper for paper delivery Front cover Manual paper feed setup guides Master USB connection (USB key) Slave USB connection (for PC) EXT. socket - connection for external devices LINE socket - telephone cable connection Can be used for same function as USB connection on front side.
  • Page 16: Command Panel

    SP 1000SF Command panel Presentation 1. Screen. 2. Alphanumerical keypad. 3. One-Touch keypad (buttons 1 to 20). 4. Button : document analysis to the PC or a media (USB key). 5. Button : local copy. 6. Button : stops the current PC printing. 7.
  • Page 17: Accessing Terminal Functions

    The following table gives all available characters. Assigned numbers, letters, or characters A, B, C, a, b, c, 2 D, E, F, d, e, f, 3 G, H, I, g, h, I, 4 J, K, L, j, k, l, 5 M, N, O, m, n, o, 6 Accessing terminal functions All terminal functions and settings are available via the menu and are associated to a specific menu command.
  • Page 18: Packaging Contents

    Packaging contents The packaging contains the items listed below: Multifunction device 1 toner cartridge 1 installation guide and 1 PC installation CD ROM 1 Safety Guide, Command Guide (For Europe and North America only) 1 power cord 1 telephone cord (Only North America,China,Korea) 1 USB cord Device installation 1 Unpack the device.
  • Page 19: Handling The Unit

    SP 1000SF (3) Paper with waved ends, paper which is creased, paper with crumples, and any other non-normal paper must not be used. Handling the unit Operator shocks During printing, shocks must not be applied to the paper feed cassette, tray, cover, and other parts of the machine. Moving the unit When moving the unit on a desk, it must be lifted, and not dragged.
  • Page 20: Paper Delivery Stop

    4 Hold it by its handle. 5 Insert the cartridge in its slot by pushing it until it clicks (last move down) as shown on the picture below. 6 Close the cover. Paper delivery stop Adjust the paper delivery stop, depending on the format of the document to be printed.
  • Page 21: Paper Insertion In The Manual Input Tray

    3 Adjust the paper guides against the right and left edges of the sheet or the envelope. 4 Print making sure that the chosen paper format corresponds to the selected format on the printer. Note: When using envelopes • Feeding can be done only through the manual feed.
  • Page 22: Copy

    Copy Your machine has the function to make one or more copies. You can also setup several parameters in order to make copies at your will. Simple copy In this case, the default parameters are applied. 1 Place the document to be copied in the automatic document feeder, face printed on the top.
  • Page 23: Resolution Setup

    SP 1000SF Resolution setup The RESOLUTION parameter allows you to setup the photocopy resolution. 841 - ADVANCED FCT/COPY/RESOLUTION 1 Choose the resolution with the buttons according to the following table: Parameter Signification Low resolution. DRAFT Standard resolution for documents AUTO containing text and graphics.
  • Page 24: Sheet-Feed Analysis Margins Setup

    MAN. TRAY AUTO. TRAY button. SCANNER 4 Confirm by pressing the OK button. 5 Quit this menu by pressing the FLATBED MARG button. PRINTER MARG button. PRINT. button. - 21 - SP 1000SF 857 - ADVANCED FCT/SCAN. & PRINT/ PAPER FORMAT...
  • Page 25: Fax

    SP 1000SF This chapter describes all the fax processing and configuration functions. Fax transmission Immediate transmission 1 Place the document to be copied in the automatic document feeder, face printed on the top. Place the document to be copied face down on the glass, respecting the indications around the glass.
  • Page 26: Fax Answering Device

    Manual tray Main tray paper format paper format An error message is displayed on the screen. A4,Letter and Legal The paper on manual tray is incompatible. An error message is displayed on the screen. The paper on manual tray is incompatible. Default tray set to Automatic :.
  • Page 27: Printing Rerouted Documents

    SP 1000SF Printing rerouted documents 393 - FAX / REROUTING / COPY 1 Using the buttons select the COPY option (local printout of the information relayed to your device) either WITH or WITHOUT. 2 Confirm with OK. 3 Quit this menu by pressing the Rerouting fax messages to a USB memory key This function allows you to reroute received fax messages...
  • Page 28: Printing A Document In Waiting Or In Deposit

    Printing a document in waiting or in deposit 64 - COMMANDS / PRINT 1 In the waiting queue select the desired document and confirm your choice with OK. Printing the waiting queue 65 - COMMANDS / PRINT LIST A document called ** COMMAND LIST ** is printed. Cancelling a transmission in progress Cancelling a transmission in progress is possible...
  • Page 29: Parameters/Setup

    SP 1000SF Parameters/ Setup You can setup your machine as you like depending on the use. You will find in this chapter description of the functions. You can print the functions guide and the available setup of your multifunction machine. Date/Time At any moment you may change the date and time on your multifunction machine.
  • Page 30: Language

    Language This setting enables you to choose the menu language of your choice. By default, the multifunction machine is set to English. To select the language: 203 - SETUP / GEOGRAPHICAL / LANGUAGE 1 Press , enter 203 using the keypad. Confirm with 2 Select the required language using then press the OK button to confirm.
  • Page 31: Economy Period

    Your fax offers you the possibility to either accept or refuse document reception if your printer is unavailable (no paper...). If your fax printer is unavailable, you may choose between two modes of reception: • reception mode WITHOUT PAPER, your fax saves the incoming messages in the memory, •...
  • Page 32: Technical Parameters

    Choice between transmission speed displayed or number of the page in progress. Choosing the printer standby delay: the printer will switch to standby after a delay (in minutes) of NON-operation or during the period of time of your choice. If this parameter is on, all documents received by your fax will include the subscriber’s header...
  • Page 33: Printing The Functions Guide

    SP 1000SF Parameter Signification 79 - Toner This parameter helps you manage Management the consumable. When set to W [0-10%], you can only replace the toner cartridge when the toner has reached the threshold. If ever you need to replace the toner cartridge before the toner near end, set the parameter to [0-100%] and proceed with...
  • Page 34: Lock The Keyboard

    Lock the keyboard Everytime you use your machine, you will have to enter your code. 812 - ADVANCED FCT / LOCK / LOCK KEYBD. 1 Press on , enter 812 with the keyboard. 2 Enter the lock code and confirm with OK. 3 With the buttons , choose WITH and confirm with OK.
  • Page 35: Directory

    SP 1000SF Directory Your multifunction machine lets you create a directory by memorising subscriber records and subscriber lists. Your machine can store up to 250 speed dials, which includes 32 Group dials and 20 one-touch dials. For all 250 Speed dials or group dials you may create, consult, modify or delete contents.
  • Page 36: Printing The Directory

    Printing the directory The printing is not possible on A5 Important paper format. To print the directory: 15 - DIRECTORY / PRINT 1 Press on , enter 15 with the alphanumerical keypad. The printing of the directory starts, alphabetically ordering directory entries in the following three categories: •...
  • Page 37: Usb Memory Key

    SP 1000SF USB memory key You can connect a USB memory Key on the front side of your machine. The files stored in TXT, TIFF and JPEG formats will be analysed and you will be able to use the following actions: - print the stored files contained in your USB memory - delete the files contained in your USB memory key, - run an analysis on the contents of the inserted USB...
  • Page 38: Analyse The Usb Memory Key Content

    5 You have three possibilities to delete your files: ALL, to delete all the files located in the USB memory key. Select ALL with the confirm with OK. You come back to the previous menu. SERIES, to delete several files located in the USB memory key.
  • Page 39 SP 1000SF To activate this option, proceed as follows : 0621 - MEDIA / DELETE / AUTOMATIC/ 1 Select with the WITH with the OK button. To deactivate this option, proceed as follows : 0621 - MEDIA / DELETE / AUTOMATIC/ 1 Select with the WITHOUT...
  • Page 40: Pc Features

    If you already installed a part of the software available in the CD-ROM, then use the CUSTOM installation, select the software that you want to install on your hard drive and confirm your choice. This Product doesn't have the network and WiFi printer function. button.
  • Page 41 SP 1000SF 6 After restart, the InstallShield Wizard screen shows the progress of the assistant preparation. You can stop the procedure at any time by clicking on the C button. ANCEL 7 When the assistant finishes, the welcome screen appears. 8 Click on the N button to launch the installation of the C...
  • Page 42: Connections

    18 Select your choice and click on the F 19 Your "Companion Suite Pro" kit is successfully installed on your PC. You can start the multifunction machine's management software from menu > C > C OMPANION UITE OMPANION > MF D or by clicking on the icon MF D IRECTOR located on your desktop.
  • Page 43: Multifunction Terminal's Supervision

    SP 1000SF 4 A preparation screen appears. You can cancel the removal by clicking on C ANCEL 5 You need to restart your system at the end of the procedure. Close all open programs, select Y WANT TO RESTART MY COMPUTER NOW the F button.
  • Page 44: Mf Monitor

    MF Monitor Graphical presentation Run the application by clicking on the MF Monitor icon located on your desktop or from the menu S > P > C ROGRAMS OMPANION UITE LL > MF M ONITOR From this screen you can monitor the information or configure your multifunction machine from the tabs: : Presents the multifunction machine OMPANION...
  • Page 45: Analysis From A Twain Compatible Software

    You can print your documents via the USB connection . During the installation of the software, the L printer driver will be installed automatically onto your pc. This will allow you to print your documents on the machine via the USB connection.
  • Page 46: Add A Group To The Terminal Address Book

    Select the terminal address book 3 Click on N and select C ONTACT menu. The input window for the contact data is displayed.. Enter the contact name as well as the fax number, the fax transmission rate with this person and the associated button quick dial .
  • Page 47: Print The Address Book

    SP 1000SF When a contact is deleted from the directory, it is automatically deleted Important from any group in which it may be included. Print the address book 1 Click on P RINT The list of the address book is printed on the terminal (if no contact is selected) Import or export a directory Import a directory...
  • Page 48: Send A Fax From Application

    Send a fax from application This method is used to directly send a document you have created using a desktop software without printing it beforehand From your desktop software, select Select the printer click The fax oubox window is displayed. select a contact (or...
  • Page 49: Follow-Up Of Fax Communications

    SP 1000SF Follow-up of fax communications Follow-up of fax communications is by means of: an outbox, an inbox, a sent item memory, an outbox log, an inbox log. These services enable you to always know exactly what communications are taking place on the terminal, whether sending or receiving.
  • Page 50: Description Of The Tab Fax Parameters

    Field Description Automatic printing of a The fax is automatically printed received document when received. Printing of a inbox A report is printed out for each fax report received. The log is automatically printed Printing of inbox log when it fills an A4 page. Automatic printing of a The fax is automatically printed sent document...
  • Page 51: Description Of The Tab Cover Page

    Option (A): Open the application that you want to use to edit the background (Word, Wordpad...). Draw the background image then print this document in the printer named "Companion Suite Fax". At that point the MFSendFax dialog is displayed: - 48 -...
  • Page 52 Add any recipient to the recipient list, click on the tab , select resolution DVANCED PTIONS below Finally click on the button S AVE AS DRAFT corner (this is the button with the floppy disk icon). The background image is created in the directory C:\Program Files\Companion Suite Pro LL\Documents\FAX\Temporary and has the file extension .fax •...
  • Page 53: Maintenance

    SP 1000SF Maintenance Service General information For your safety, it is imperative to refer to the CAUTION presented page 1. To ensure that your machine is kept in the best conditions, it is recommended that you periodically clean the inner parts. Please respect the following rules while using this machine: - Do not leave the scanner cover open.
  • Page 54: Issues With Smart Cards

    Dust, dirtiness and paper debris on the external and internal surfaces of the printer can affect its operation. We advise that it is cleaned regularly. Printer external cleaning Clean the external part of the printer with a soft cloth soaked in mild detergent. message is displayed, set...
  • Page 55: Paper Jam

    SP 1000SF Paper jam When printing, a sheet of paper may get stuck in the printer or the paper tray and cause a paper jam. In case of a paper jam in the machine, the following message appears: PAPER JAM...
  • Page 56: Communication Errors

    An incident occurred with the scanner, for example, the sheet is jammed. Code 06 - Printer default An incident occurred in the printer: no paper, paper jam, opened cover... In the reception mode, this incident appears only if the reception parameter is switched to...
  • Page 57 SP 1000SF Code 19 - Subscriber has stopped communication been stopped your subscriber. (Example: a fax wanted to poll your fax but there is no document deposited). Code 1A - Disconnected The transmission has not started. The telephone line is busy.
  • Page 58: Specifications

    Specifications Physical specifications Dimensions: Weight: Electrical specifications Power supply: Electric consumption: Environmental specifications Operating temperature: Peripheral specifications Printer Type: Resolution: Speed: Preheating time: First page out time: Copier Type: Copy speed: Resolution: Multiple copies: Zoom range: Scanner Type: Color depth:...
  • Page 59 B299-8651...

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