Troubleshooting - Medline Alterra 1232 Operation And Maintenance Manual

TROUBLE SHOOTING
SYMPTOM POSSIBLE CAUSE
No Power Unit not connected to A/C
power
Cut/damaged/pinched
power cord Loose plug for
pendant
Cut/damaged/pinched
pendant cord Actuator
plug not connected
Actuators Motors plugged into
operate, but wrong ports
the wrong Cut/damaged/pinched
movement pendant cord
occurs
One or more Loose (or unplugged)
Actuators do connection of actuator
not function cord to control box.
Cut/damaged/pinched
actuator cord. Defective
Actuator.
STEPS FOR ISOLATING ELECTRICAL PROBLEMS
Order in which to check for problems is as follows:
Connections - Pendants - Control Boxes - Actuators
1. Check all connections
2. Swap pendant with known working pendant
3. Swap actuator plugs at known working ports
4. Check actuators with known working control box
IF USE OF THIS TROUBLE SHOOTING GUIDE DOES NOT
CORRECT THE PROBLEM, PLEASE CALL MEDLINE INDUSTRIES
INC. TECHNICAL SUPPORT AT 1-800-MEDLINE.
OPERATIONAL HINTS:
1. Be sure that the bed is free and clear of all obstructions for full range of
motion. Damage to the unit and wall will occur if the bed contacts the wall,
chair rail, other obstruction while in motion.
ACTION
(See steps for isolating problems)
Check plug to receptacle.
Check Power Cord for damage.
Check pendant connection to
control box. Inspect pendant
cord for damage. Check
actuator connection to control
box. Inspect actuator cord for
damage.
See picture of control box with
port locations. Inspect pendant
cord for damage.
Check actuator plug to control
box. Inspect Actuator cord for
damage. Replace Actuator.
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